business logo of PayHip

PayHipReviews 43

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PayHip?
grey star
grey star
grey star
grey star
grey star

PayHip Reviews Summary

PayHip has a rating of 2.3 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PayHip most frequently mention and customer service. PayHip ranks 96th among Ecommerce Tools sites.

service
25
value
26
shipping
14
returns
15
quality
24

We monitor reviews for authenticity

Canada
0 reviews
4 helpful votes
Follow Helena T.
Unfollow Helena T.
Share Review
Report Review

Every new entrepreneur selling digital products needs to use this product. I've seen online gurus recommending other platforms (probably because they have an ongoing partnerships), but Payhip is the BEST one for small entrepreneurs who can't afford the $XX per month fees that most platforms like Shopify charge.

Their pricing starts at $0 per month with 5% transaction fee, I can't find any other platforms that have prices as low as this. What's even better is you get to access literally everything on the platform without the annoying "would you like to use this? Upgrade to $XXX" that other companies usually do.

I'm sold! And I hope Payhip will continue forever! Please keep doing what you do!

Date of experience: June 27, 2022
Abs F. — PayHip Rep
over a year old

Hi Helena, thank you for taking the time to share your feedback with us. It’s our pleasure to provide you with a valuable platform you can use as an entrepreneur who is just starting out. We'll continue to strive to do our best for our sellers. Have a wonderful day! - Abs

Georgia
1 review
1 helpful vote
Follow Ty E.
Unfollow Ty E.
Share Review
Report Review

I need help
May 4, 2022

Hey so have anyone sold over 1,000 worth of ebooks and never received the money, woke up with 900$ worth of refunds sent back to clients who've already read my ebook? Like how do I get my money back and why was everyone refunded

Date of experience: May 4, 2022
Abs F. — PayHip Rep
over a year old

Generally speaking, we reverse payments in cases such as fraudulent activity or copyright infringement.

I can't find your Payhip account from your name as it's very short so it's hard to say why this happened to you specifically.

If you want to know the reason, please contact us at contact@payhip.com.

GB
1 review
4 helpful votes
Follow kordiun K.
Unfollow kordiun K.
Share Review
Report Review

I set up my account 3 days ago. Uploaded my new novels. Connected my website. Sale immediate. Pleased with this site. Now just have to email them to see if I can sell my original printed artwork on t shirts, note books etc. Good information, well pleased with the site.

Date of experience: February 28, 2022
Abs F. — PayHip Rep
over a year old

Hi Kordiun, great to hear that things are going well with your set up at Payhip :) And yes, you can sell original printed artwork. All the best! - Abs

Australia
1 review
7 helpful votes
Follow Aatif M.
Unfollow Aatif M.
Share Review
Report Review

I made my account/store to sell my ebook at payhip. The establishment of the store was easy, though it took some time to make change the layout etc. I ran into some problem due to my selection of some wrong settings. A inquiry email was sent to Payhip, it was replied within one day.
I recived the amount from the first sale of the book immediately.
Why I would recommend Payhip?
1. Payhip transfer your share of the sale immediately.
2. Payhip takes very less share as compared to other websites selling ebooks.
Keep doing the good work guys.

Date of experience: January 14, 2022
Abs F. — PayHip Rep
over a year old

Hi Aatif, thank you for your kind words, we're excited to see your business grow. Have a wonderful day! - Abs

Brazil
0 reviews
21 helpful votes
Follow Fabio S.
Unfollow Fabio S.
Share Review
Report Review

Spend a day creating the store, PayPal account and everything to sell videos that I produce, only to find that the shop was simply deleted a day before, without any explanation! Stay away from them, probably some idiots run the business, since there's absolutely no support at all when this happens. If you are trying to sell something, choose other platforms. PayHip is a complete waste of time.

Date of experience: January 14, 2022
Abs F. — PayHip Rep
over a year old

You are selling content that does not belong to you. In other words, copyright infringement. Your account was instantly closed.

We have a duty to protect our platform from piracy and protect other peoples work.

Pennsylvania
1 review
3 helpful votes
Follow Chad C.
Unfollow Chad C.
Share Review
Report Review

STAY AWAY
January 10, 2022

Stay away they banned account account for my own original content of diy tutorial. Go to another site it will be less of a hassle

Date of experience: January 10, 2022
Abs F. — PayHip Rep
over a year old

We do not allow the sale of credit repair services.

This is against PayPal and Stripe terms of service so we can support this.

India
1 review
5 helpful votes
Follow Ravi s.
Unfollow Ravi s.
Share Review
Report Review

You guys blocked me just for asking customer service you guys are worst even from Twitter I was just facing some problem and you guys blocked me
That's the biggest scam services you can offer...

Date of experience: June 23, 2021
Abs F. — PayHip Rep
over a year old

We do not allow the sale of PLR products as stated in our terms and conditions.

We only allow the sale of original content that you have created yourself.

Ireland
1 review
3 helpful votes
Follow azsxcfvgbhn e.
Unfollow azsxcfvgbhn e.
Share Review
Report Review

Have Had No sales
February 23, 2021

I have had more then 135 views but no sales but so far they seem ok i am worried by the negative reviews as i only sell original content and if my site were to close i would have no income

Date of experience: February 22, 2021
Ireland
1 review
6 helpful votes
Follow azsxcfvgbhn s.
Unfollow azsxcfvgbhn s.
Share Review
Report Review

Will Not Connect
November 27, 2020

It Does Not Connect with Pay Pal when we tried to set up an online store and attempted to use payhip but it does not connect with our paypal account

Date of experience: November 27, 2020
Canada
1 review
15 helpful votes
Follow Rocky S.
Unfollow Rocky S.
Share Review
Report Review

Stay Away from this site!
November 25, 2020

Most idiots and cheaters are working who are irresponsible and terrible too. You won't get any response from them when you raised any valid concerns. Honestly, stay away from this site if you are planning to sell digital products on this site. There are many good sites like Amazon, Selz, Lulu etc... Thanks!

Date of experience: November 25, 2020
Spain
1 review
4 helpful votes
Follow jox m.
Unfollow jox m.
Share Review
Report Review

After my first sale. I can't access my account, and my products don't exist. I sell software programmed by me. I will never understand.

Date of experience: October 24, 2020
Virginia
1 review
23 helpful votes
Follow J J.
Unfollow J J.
Share Review
Report Review

I am an Authorized Re seller of digital E-book products and also have resale rights to these eBooks.! Full Resell Rights are granted by the copyright owners to sell these E-books with Resell Rights. These E-books are in compliance with all rules and regulations but yet PayHip closed my account down without an email explaining why my account was closed/deleted...! So, with this review i say, fu** you.! I'll go to another platform

Date of experience: October 13, 2020
Abs F. — PayHip Rep
over a year old

We do not allow the sale of PLR products as stated in our terms and conditions.

We only allow the sale of original content that you have created yourself.

GB
1 review
8 helpful votes
Follow Lee E.
Unfollow Lee E.
Share Review
Report Review

I Love Payhip!
June 10, 2020

I've been selling my digital products on Payhip for years. Customer service is brilliant and payments are instant.

Not sure about all the negative reviews of people not being able to login. Probably had their accounts closed for selling illegal content or pirated content as Payhip is strict on this.

Date of experience: June 9, 2020
California
1 review
8 helpful votes
Follow Pam S.
Unfollow Pam S.
Share Review
Report Review

Bad service
May 4, 2020

I am so sorry for myself for choosing this website, they only took money and for doing nothing. I need to get my money back. Stay away from them!

Date of experience: May 4, 2020
Abs F. — PayHip Rep
over a year old

You are selling content that does not belong to you. In other words, copyright infringement.
Your account was closed and the money refunded to the buyer.
We have a duty to protect our platform from piracy and protect other peoples work.

Wisconsin
1 review
8 helpful votes
Follow Ed B.
Unfollow Ed B.
Share Review
Report Review

This is the worst site I have ever seen you can never get support the the simplist things, I am still having trouble signing in and its a continually problem. You cant call them, you cant get ahold of them in email. If you needed help with say paypal, what would happen NOTHING! Dont use this site its terrible

Date of experience: December 27, 2019
Abs F. — PayHip Rep
over a year old

You are selling content that does not belong to you. In other words, copyright infringement. Your account was closed.
We have a duty to protect our platform from piracy and protect other peoples work.

South Africa
1 review
9 helpful votes
Follow Zirkia V.
Unfollow Zirkia V.
Share Review
Report Review

Hopeless
November 9, 2019

I cannot sign into my account and I dont get any customer help. So its hopeless. I have send numerous emails but got no reply. I even tried another email to create a new account and that went through but each time i tried my old email the just kept asking i should click i am not a robot.

Date of experience: November 9, 2019
Abs F. — PayHip Rep
over a year old

You are selling content that does not belong to you. In other words, copyright infringement. Your account was closed.
We have a duty to protect our platform from piracy and protect other peoples work.

Michigan
1 review
2 helpful votes
Follow Ed B.
Unfollow Ed B.
Share Review
Report Review

I've written this company several times I've asked for support even after changing my password is still does not work I cannot get into the site the only way I've been able to get into my side of the bed going into the history and find some place where I can get back into the dashboard

Date of experience: August 20, 2019
Abs F. — PayHip Rep
over a year old

You are selling content that does not belong to you. In other words, copyright infringement. Your account was closed.
We have a duty to protect our platform from piracy and protect other peoples work.

Washington
1 review
5 helpful votes
Follow Robin S.
Unfollow Robin S.
Share Review
Report Review

Do not join.
August 29, 2018

My site 'payhip.com/247decor' was deleted after one month without reason or feed back. Good thing I didn't promote it as planned in a big way.

Robin

Date of experience: August 29, 2018
Abs F. — PayHip Rep
over a year old

We do not allow the sale of PLR / MRR products.
We only allow original products that you have created and own.
We have a duty to protect buyers.

Israel
1 review
3 helpful votes
Follow Erez S.
Unfollow Erez S.
Share Review
Report Review

Fantastic!
August 6, 2018

I have started to sell digital files (maps) on a small scale. So I looked for a cheap solution that will enable me this. I tried many option and final I selected one (Not Payhip). This cost me 6$/month with a limit of 25 products. After a few month this was not enough so I had to pay more to get more products. I searched again and found Payhip. They are better than all others in every aspect that I needed and dont charge a flat fee on the basic plan. Main advantages:
1. Not flat rate just %.
2. Great UI
3. Very user friendly.
4. Mobile freindly
5. Multiple files (No need to use Zip files)

Only disadvantage so far: Very limited promotion options (Coupons, etc...)

THANK YOU PAYHIP!

Date of experience: August 6, 2018
GB
1 review
12 helpful votes
Follow Tamara D.
Unfollow Tamara D.
Share Review
Report Review

Super thumbs up!
March 7, 2018

I write fitness programs and diet plans and I'm so glad I found Payhip. It's so simple and it let's me start selling immediately. They also take care of EU VAT for me which I didn't even know about! Super thumbs up!

Date of experience: March 7, 2018

From the business

Payhip is an e-commerce platform that enables anyone to sell digital products or memberships directly to their fans and followers. You can embed Payhip directly into your website or you can use our storefront to sell your work. Payhip takes care of everything. We're an all-in-one ecommerce solution for creators.