business logo of PatPat

PatPatReviews 6,262

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey star
grey star
grey star
grey star
grey star

PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.

service
2,369
value
2,329
shipping
2,330
returns
1,976
quality
2,268

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow Silki K.
Unfollow Silki K.
Share Review
Report Review

Good experience
September 27, 2020

I had good experience with this pat pat shopping site. I ordered clothes for my baby girl from this site. All the clothes are very beautiful and good quality. I highly recommend to the people for this pat pat site.

Date of experience: September 26, 2020
New Zealand
1 review
0 helpful votes
Follow sapna s.
Unfollow sapna s.
Share Review
Report Review

Great experience
September 27, 2020

I recieved good service.,
I have had delivery on time
I have orderedqny items from pat pat, easy to order

Date of experience: September 26, 2020
New Jersey
1 review
0 helpful votes
Follow Mariel T.
Unfollow Mariel T.
Share Review
Report Review

Reyna, who helped me, was amazing. Wish everyone who worked online customer service was as helpful and delightful as her.

Date of experience: September 26, 2020
Mexico
1 review
0 helpful votes
Follow Aury P.
Unfollow Aury P.
Share Review
Report Review

Compra 1. Pat pat
September 27, 2020

Tuve una primera experiencia muy mala, ya que no me llego lo que pedi, hubo un error en la etiqueta de los productos, sin embargo CLAIRE D, es muy atenta, lista, paciente y me apoyo mucho con mi situación, ya que mi paquete no me llego, me hicieron un reembolso por los productos. Anexo fotos de lo que llego, todo muy bonito y de calidad

Date of experience: September 25, 2020
Washington
1 review
0 helpful votes
Follow Shelby M.
Unfollow Shelby M.
Share Review
Report Review

AMAZING
September 27, 2020

My order was shipped back to them due to me accidently messing up my address. I contacted them as soon as i saw it had been shipped back, and they were very understanding and fast on getting that shipped back out! Amazing customer service! One of the best I have dealt with

Date of experience: September 25, 2020
India
1 review
0 helpful votes
Follow varun G.
Unfollow varun G.
Share Review
Report Review

Good product
September 27, 2020

Good products good service value for money but just be more carefull of packing as i recive 1 damage product

Date of experience: September 25, 2020
AG
1 review
0 helpful votes
Follow Wilma D.
Unfollow Wilma D.
Share Review
Report Review

Love it!
September 27, 2020

Beautiful outfits for my little one, fashionable, good quality and affordable. They still look like kids that's what I love the most

Date of experience: September 25, 2020
Canada
1 review
0 helpful votes
Follow Alandise L.
Unfollow Alandise L.
Share Review
Report Review

Patpat Review
September 27, 2020

I would like to thank, Claire. D for fixing my shipping mistake & for the great service & quick reply.

Date of experience: September 25, 2020
Ireland
1 review
0 helpful votes
Follow Gabriela H.
Unfollow Gabriela H.
Share Review
Report Review

Change my delivery address
September 27, 2020

I requested to change my delivery address and Claire D resolved the change request very quickly. Tks.

Date of experience: September 25, 2020
New Zealand
1 review
0 helpful votes
Follow Jasla S.
Unfollow Jasla S.
Share Review
Report Review

Good customer service
September 27, 2020

Very good quality materials, very fast shipping and excellent customer service. I had a problem with one of my product, a size problem, but they (name: Rohanie) resolved that very quickly. Really appreciated.

Date of experience: September 25, 2020
France
1 review
0 helpful votes
Follow Phie S.
Unfollow Phie S.
Share Review
Report Review

Suivi commande par Jonalyn
September 27, 2020

Ravie du suivi de ma commande par Jonalyn.
En effet, j ai obtenu une belle offre en retour pour des articles qui ne me correspondaient pas au niveau de la taille. Merci

Date of experience: September 25, 2020
Spain
1 review
0 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

Love it
September 27, 2020

Muy bonita ropa y accesorios, buena calidad, buena atenciòn al cliente. He comprado varias veces y todo excelente, algunas cositas equivocadas en talla pero lo he podido cambiar sin problema..

Date of experience: September 25, 2020
Bahrain
1 review
0 helpful votes
Follow Khadijah E.
Unfollow Khadijah E.
Share Review
Report Review

Excellent quality
September 27, 2020

We love all the outfits we purchased with Patpat. Excellent quality and very fast delivery. I always receive my order within 2-3weeks max. I love and trust this online shopping app.

Date of experience: September 25, 2020
Chile
1 review
0 helpful votes
Follow Sthefani G.
Unfollow Sthefani G.
Share Review
Report Review

Calidad y seguridad
September 27, 2020

Muy buenos productos y calidad entregan al consumidor
El pedido llega a tiempo y en excelente condiciones
Dan buenas respuesta si uno tiene duda y puedes seguir tu pedido con seguridad
Muy confiables a la hora de pagar y del envío de su producto

Date of experience: September 25, 2020
Canada
1 review
0 helpful votes
Follow Prabhjot k.
Unfollow Prabhjot k.
Share Review
Report Review

Return due to size
September 26, 2020

SUSIE B Thanks alot for your kindness. I was so. Worrried about returning the clothes. But you gave me positive response as well as guide me step by step on email. Thnks for refund and fir gifting the products. I'll try my best to purchase more.

Date of experience: September 24, 2020
Mexico
1 review
0 helpful votes
Follow mariana p.
Unfollow mariana p.
Share Review
Report Review

Problem solutions
September 26, 2020

KUENZLER helped me resolve an issue. My order was incomplete and within two days he helped me resolve the issue and reship the missing item, really good experience.

Date of experience: September 24, 2020
California
1 review
0 helpful votes
Follow Riddhi P.
Unfollow Riddhi P.
Share Review
Report Review

Resolve problem
September 24, 2020

Arrdev is the guy, who resolve my missing product problem. He refunded after few mails which is good for online website

Date of experience: September 24, 2020
Canada
1 review
0 helpful votes
Follow Divya N.
Unfollow Divya N.
Share Review
Report Review

Happy customer review
September 24, 2020

Always better place to order here. Great price, great quality and very helpful customer service. Thanku and love it

Date of experience: September 24, 2020
South Carolina
1 review
0 helpful votes
Follow Kiara T.
Unfollow Kiara T.
Share Review
Report Review

Disappointed
September 24, 2020

Ordered my things since beginning of September 1st and have not to receive my things. This is a inconvenience and I feel this company is a scam. I either want my funds back or my items I purchased.

Date of experience: September 24, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We are PatPat (www.patpat.com). Based on the screenshot you sent, you placed an order through pumapat.com, which is not us.

If you indeed have a PatPat order and need assistance, please send us a message through https://www.PatPat.com/article/help/contact.

India
1 review
0 helpful votes
Follow Neha A.
Unfollow Neha A.
Share Review
Report Review

Great customer service
September 24, 2020

My concern was addressed by Crystal in no time. Had to cancel an order and it was done, no questions asked. Thanks again

Date of experience: September 24, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3376