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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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I had good experience with this pat pat shopping site. I ordered clothes for my baby girl from this site. All the clothes are very beautiful and good quality. I highly recommend to the people for this pat pat site.
I recieved good service.,
I have had delivery on time
I have orderedqny items from pat pat, easy to order
Reyna, who helped me, was amazing. Wish everyone who worked online customer service was as helpful and delightful as her.
Tuve una primera experiencia muy mala, ya que no me llego lo que pedi, hubo un error en la etiqueta de los productos, sin embargo CLAIRE D, es muy atenta, lista, paciente y me apoyo mucho con mi situación, ya que mi paquete no me llego, me hicieron un reembolso por los productos. Anexo fotos de lo que llego, todo muy bonito y de calidad
My order was shipped back to them due to me accidently messing up my address. I contacted them as soon as i saw it had been shipped back, and they were very understanding and fast on getting that shipped back out! Amazing customer service! One of the best I have dealt with
Good products good service value for money but just be more carefull of packing as i recive 1 damage product
I would like to thank, Claire. D for fixing my shipping mistake & for the great service & quick reply.
I requested to change my delivery address and Claire D resolved the change request very quickly. Tks.
Very good quality materials, very fast shipping and excellent customer service. I had a problem with one of my product, a size problem, but they (name: Rohanie) resolved that very quickly. Really appreciated.
Ravie du suivi de ma commande par Jonalyn.
En effet, j ai obtenu une belle offre en retour pour des articles qui ne me correspondaient pas au niveau de la taille. Merci
Muy bonita ropa y accesorios, buena calidad, buena atenciòn al cliente. He comprado varias veces y todo excelente, algunas cositas equivocadas en talla pero lo he podido cambiar sin problema..
We love all the outfits we purchased with Patpat. Excellent quality and very fast delivery. I always receive my order within 2-3weeks max. I love and trust this online shopping app.
Muy buenos productos y calidad entregan al consumidor
El pedido llega a tiempo y en excelente condiciones
Dan buenas respuesta si uno tiene duda y puedes seguir tu pedido con seguridad
Muy confiables a la hora de pagar y del envío de su producto
SUSIE B Thanks alot for your kindness. I was so. Worrried about returning the clothes. But you gave me positive response as well as guide me step by step on email. Thnks for refund and fir gifting the products. I'll try my best to purchase more.
KUENZLER helped me resolve an issue. My order was incomplete and within two days he helped me resolve the issue and reship the missing item, really good experience.
Arrdev is the guy, who resolve my missing product problem. He refunded after few mails which is good for online website
Always better place to order here. Great price, great quality and very helpful customer service. Thanku and love it
Ordered my things since beginning of September 1st and have not to receive my things. This is a inconvenience and I feel this company is a scam. I either want my funds back or my items I purchased.
My concern was addressed by Crystal in no time. Had to cancel an order and it was done, no questions asked. Thanks again
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are PatPat (www.patpat.com). Based on the screenshot you sent, you placed an order through pumapat.com, which is not us.
If you indeed have a PatPat order and need assistance, please send us a message through https://www.PatPat.com/article/help/contact.