On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
So I received fantastic customer service from Junabelle. I ordered some clothes from PatPat for my daughter and it was sent to the wrong address(a fault of mine) and with the help of Junabelle, I was able to get the clothes with a smooth process! I love Junabelle!
Not only does PatPat have a great baby selection, but a great momma selection too! I've ordered clothes for myself through them as well!
Ottima esperienza con PatPat sia x i prodotti che x l'assistenza post vendita risolvendo qualunque problema con professionalità e serietà. Grazie a JONALYN x l'assistenza data.
Clothes didn't quite fit, hence I wanted to return 3 of my 4 items. Send a message and received a prompt reply with different options, I chose the refund, which was then processed very quickly. Heinz Paul was super helpful.
Clothes are amazing and have never had one bad item. Unlike other shops these clothes last and don't shrink in tumble dryer. Customer service is also excellent. Defo recommend PatPat
Fast delivery with good quality material and quick customer help centre respose very satisfied fully recommended Thanks Dan
I've been ordering mostly maternity cloths from here. I also ordered a few baby onces. I am on my 19th week pregnancy. Surprisingly good quality! Unbelievable for the price. Great customer service if you need any assistance. Dan helped me with my issue and the outcome was more than satisfactory. Highly recommend
Amazing customer service by RINDELLE! I ordered 12 sets of Christmas pajamas and two didn't fit. RINDELLE was very quick and courteous with resolving my problem so I could replace the ones needing replaced. RINDELLE states my refund will be here in a 5-7 days. I will definitely order from PatPat again!
There was some problem with the size and SUSIE B from Patpat was very kind and supportive. Thanks SUSIE B for your help.
PatPat has the best children's clothes, great quality and unbelievable prices. I absolutely love everything I buy from them
They refuse to send what was missing and the wrong sizes! They were really not nice, bas customer service!
We love PatPat. Great prices. Great quality for your money. Super cute outfits. We've been ordering with them for about 7 months now. Sometimes shipping is slow but they have always kept me updated through email.
This is my fourth time shopping and the arrival of each package excites me! My lil baby girl has the cutest fits, thanks to PatPat
Placed a 10 item order, had order confirmation, no sign of items arriving, have contacted customer service about 5 times and getting no response, I want my money back now, it doesn't look hopeful
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We're also sorry for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
We would like to look into this issue and provide assistance. Please send us a message through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner
Very good experience with #patpat service. I ordered outfits for my daughter and son really amazing outfits. Stylish look and Affordable price for outfits And very good quality and has quickly on time dilevery thank you JoNALYN for quickly your response and service I recommend to all.
Patpat gracias porque mi bebé y mi familia tiene tantos artículos sin gastar tanto dinero ni tiempo.
Patpat products are beautiful and very affordable. I never had an issue with delivery and products, usually arrive within 7-10 business days.
I simply love their amazing products. Highly reccommend!
From the business
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Kids Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more of our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902