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Nevada
1 review
4 helpful votes
Follow Ayad S.
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Poorly Run
May 11, 2021

My last email to patch.com:

Is there a reason for ignoring multiple emails from an advertiser? Patch has minimal reach and makes news announcements well after others, rendering them useless most of the time. After a number of paid ads, there was zero return on ad spend. I continued to take out ads on Patch despite that.

So it is surprising and disappointing to not even get a reply after multiple reminders. It just speaks of the poor quality of this organization.

Date of experience: May 11, 2021
California
1 review
1 helpful vote
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Complete waste of money.
February 28, 2024

I just flushed $2K down the toilet on banner ads they posted to the bottom of pages that had been dormant for anywhere from 12-24 months. They don't know their own accounts and are completely full of $#*!.

Date of experience: February 28, 2024
Illinois
1 review
0 helpful votes
Follow Paula T.
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Bias
February 29, 2024

I want the truth and not one sided append ions. I do not support a power play to destroy a human being. This has been going for 4 years with the Democratic Party. They have to much power over us the people. Christians would never act this way. It looks to me they are scared of being exposed.

Date of experience: February 29, 2024
Illinois
1 review
0 helpful votes
Follow Ari C.
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Reports are unprofessional and degrading to humanity. Can we do away with negative communications please? Online harassment is painful and damaging. Please, please stop this website from producing content.

Date of experience: April 27, 2023
California
2 reviews
26 helpful votes
Follow Jennifer M.
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... but their emails keep coming.

And if you comment on any of their articles, if even to just agree with the content, and defend their writers from other rude comments, they will lock you out with no explanation. Unsubscribe now, before they do that to you, then keep spamming you with emails anyway!

It's a very aggravating place!

Date of experience: June 15, 2021
Pennsylvania
2 reviews
2 helpful votes
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People have opinions
January 5, 2021

Just because someone has a different opinions then patches. No reason to block or censored then. Plato said in 750 BC " no one is more hated then he who speaks the thuth" As true in his time as today.
Please allow people their opinion as long as it hurts one.

HAPLY NEW YEAR. I pray for all our safety and virus soon gone FOREVER.

Date of experience: January 4, 2021
Canada
1 review
0 helpful votes
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Super Patch garbage
February 21, 2024

This patch is a scam do not buy it, get involved wit them. I was fooled to buy the 999$ package thinking they were real and would help people and it DOES NOT WORK. They market a 100% money back gaurantee it's a hoax I've been writing emails and no reply. Stay away from these theives.

Date of experience: February 21, 2024
Pennsylvania
1 review
4 helpful votes
Follow Stella R.
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Terrible. I have 2 complaints-

1. I accidentally followed "Across America". I unfollowers. They promised me I wouldn't recieve emails from that thing again. I unfollowed, and yet I continued to get news. Useless.

2. Everytime I look at the replies, I see angry people who's depressed and pissed off. Is Patch a "community" OR a place where people commit suicide? I think Patch is a place where people can commit suicide. If you want to sign up for Patch, stick to the communities you go to frequently. Otherwise DON'T RECOMMEND!

Date of experience: November 11, 2021
Virginia
2 reviews
16 helpful votes
Follow Tom G.
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I have seen/heard-of several reasonably and rationally written posts (in response to written articles) deleted simply because the administrator did not like what the reviewer had to say. Patch should allow people to express their comments freely, they do not.

E.G. They had an article yesterday regarding children in Loudoun county being vaccinated. I simply wrote in reminding people that the Covid vaccine was still in 'Emergency use' status (i. E. we still do not know if there are any long term effects, it has NOT been through full FDA testing yet), and that Covid was less dangerous to children than the Flu (according to CDC). There is no emergency for kids with regards to Covid.

Rather than leave the comment in place for discussion, they simply removed it. Several hours later, I noticed a comment praising the news (that children will be getting the vaccine). I responded to that individual with the exact same post from earlier. Within 1 minute that individual responded "You make some good points, thanks for sharing". But then, my post was again deleted.

Me and one other poster had a nice dialog initiated, Patch then decided they would not allow it, at least not my portion (they left the agreeing opinion there). Judge, Jury, Executioner. They need to remember the US was born on free speech and the sharing of opinions! I have now cancelled my subscription with Patch.

I did not see it at first, but it is true, our country is slipping towards a cancel-society. It's unfortunate that Patch does not stand its ground against this movement.

Date of experience: May 12, 2021
Illinois
2 reviews
2 helpful votes
Follow Ricky Z.
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Where to even start, aside from the obvious bias from our local patch, up until patch removed the ability to comment on local stories, the moderation team would delete comments of those who questioned the narrative, or didnt support leftist ideologies. There was an obvious double standard for anyone who appeared to have conservative veiws, especially when certain users only used their first names or went by some alias (its a hyper local news site, most people commenting are neighbors, some were unhinged enough to possibly cause harm in the real world)

Accounts were removed with no obvious violation of the TOS, no way to appeal the decision, any emails to the company went unanswered. Double standards when it came to enforcement of the TOS, with many leftist users getting away with insults, threats, and more.

Our patch editor, Dave, would jump into the comment section after looking up commenters to get information about them, if the user was going under a pseudonym, he would ridicule that user. He was very sensitive when it came to anyone criticizing his articles. He was the only editor for numerous towns in the area.

Patch would regularly turn the comments off certain topics that many people wished to comment on, such as the vice president visiting, articles regarding gun control, and anything that they didnt want anyone to discuss

There are also hundreds of ads per page, with some looking as if they were actually part of the website, some lead users to dangerous websites used to steal personal information.

Date of experience: January 15, 2024
New York
1 review
1 helpful vote
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THE WORST
April 3, 2024

Take your money and flush it down the toilet. Lost 500 bucks. I did not have one hit from my ad! Stop!

Date of experience: April 3, 2024
California
1 review
3 helpful votes
Follow K W.
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The featured editorial was why I purchased the package. They would not refund my money and said my niche is not something they can send a featured editorial out about even though I saw them posting articles in the same niche. This was towards the end of the campaign when this issue came up, not at the beginning. I only had 1 payment of $750 left at that time to make to them. Thomas Frank was the one who wrote my contract and sold me the package clearly knowing my niche was spiritual. My Niche does not go against Google guidelines and is a respectful site. After much back and forth they pretty much forced me to take more ads which did nothing and they knew I was not getting traffic from them. Do not waste your money and advertise with them. I was ripped off $3K. You have to pick and choose your battles in life and I did not feel that going to a lawyer for their discrimination would not be worth any of my energy or stress. I am at least happy I can share here to bring awareness. I will copy below what they offered me and I got (except they did not deliver the featured editorial). False advertisement on their end.

"GOLD PATCH CAMPAIGN 6 months
- Weather Page Vertical Takeover- Ads featured 100% of the time on (Desktop & Mobile) Patch towns listed above
- 140,000 total High Impact Ads (ad views/impressions) rotating in our Premium placement, across our entire network (Desktop & Mobile) in Patch towns listed above
- Spotlight Feature Editorial on the Homepage and Newsletter streams in the 20 Patch Towns of your choice
- Metrics overview - report of campaign to capture metrics of all ad views
Price: $750 per month (6 month campaign no automatic renewal)"

Date of experience: July 24, 2022

Overview

Patch has a rating of 1.6 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Patch ranks 443rd among Social Network sites.

service
8
value
7
shipping
1
returns
2
quality
5