Capital one puts false information on credit reports then makes it impossible to change their mistakes. 75 years old with a FICO SCORE OF 840 Capital one allowed someone to change address, ss# Other info. That lowered my FOCO score to 600. I am 75 years old heart condition hypertension, don't have time to correct their mistakes. No one to help. Capital one has killed me, they act like it's a big joke.