We use this card frequently in the Greater Seattle area and haven't had any bad experiences such as other reviewers have written about. It's a fantastic deal and well worth it. We highly recommend it, at least if you live in the Seattle area. Also makes a fabulous gift for the friend or family member who eats out a lot like we do. Going to lunch tomorrow with three friends and two of us have the Passport card, and the restaurants let you use two cards at one table. Also go to Arnie's in Edmonds about once a month with another friend, and we both order the lobster tail and only have to pay for one. Like I said - a great deal and worth every cent.
Live in greater Seattle area and this card has paid for itself over and over again. Only had it one year and used it several times at many great popular restaurants all throughout the Puget Sound. Will surely renew once it expires!
Recently our Real Estate agent gave us a membership in the Omaha area. We have enjoyed the restaurant discounts tremendously. Then we discovered our membership has additional savings through their everyday savings program. Saved over $30 on a new car battery at AutoZone. Love it!
As a restaurant owner I've seen so many benefits from partnering with Passport Unlimited. We have used their marketing department to help design emails within a targeted market and the quarterly numbers which Passport supplies, and tracks for us, verify that the Passport concept is the most cost effective marketing tool we have used in the last 20 years. The passport team is dedicated to ensuring all our needs are met!
If you are a restaurant considering using this program, RUN AWAY! They promise a certain return on your investment, and then shrug and say oh well when it's not even close. And yes, we do cringe when a passport card appears, because it usually means these customers will spend very little and tip horrendously!
I began working with this company as an assistant to a law firm in Kansas City. When my husband and I moved to Omaha I started selling real estate. I've used the Passport membership for myself for years. Just recently I've begun to use their program for referral based marketing. It is wonderful. My clients are thrilled with the membership benefits and the Passport program keeps my name in front of my clients all year long. Their team is professional and real service partners. They have helped me build my business by going above any beyond anything I had expected. This is a top notch product delivered by a team of professionals who know exactly what customer service is. I will always use Passport to build my business.
First time user of the passport unlimited card, my understanding that you can present it to the physical vendor participating to receive your discount. Went to the Aquarium of the Pacific in Long Beach, CA that was listed in the Passport mobile app, the cashier stated that they don't accept the card and we ended up paying full price. The passport rep was unable to resolve the issue, apparently you have to buy online not in person to get the discount, the app did not mentioned that at all. Bad experience for first time user.
The people that work there they all have a record of some kind. They are all on parole and they have a record from drunk driving, forgery, theft by deception etc... Do not deal with this company regarding your credit card information they have screwed so many people and they lie a lot about how the passport card really work. Jen is a very rude person definitely don't deal with her she is also a drunk and is on probation.
We printed the restaurant names when we bought it. Twice the restaurant no longer participates and once certain items were excluded. We probably won't get back what we paid for it much less get a few extra two for ones. Our friends talked us into it so we could go out together weekly. They are embarrassed that we all keep getting skunked!
Susan, we're so sorry to hear about your experience. Our mobile app and website are the best resource for the most up-to-date list of participating restaurants and the details of each restaurant's offer. You may also print a list from the site, but we do recommend double checking the website or mobile app before you go.
Sent card and list, first restaurant no longer working with passport. New card with list, there explanation was you me to look at web site and app. Very unprofessional don't waste your money card sucks
I "won" this at a charity event for $200 with promises of over 800 restaurants and deals. Of all the restaurants listed, there are only about 7 that are within 25 miles of where I live (big city) and all the other "deals" just link you to ticketsatwork website. I just tried to go to one of the few restaurants nearby and they said they are no longer honoring this. They were listed on the app still. This card is a waste of money.
A few years ago someone bought me a passport card and at first I never used it. Then I realized how many places I went to took the passport card and how much it was saving me. Now I buy the card for myself because the small yearly fee is nothing compared to the savings you can get just from eating out a couple times a year. Definitely worth it and I highly recommend it.
I have used these in the past for corporate gifts, none of my clients feel comfortable with my invitation to renew the cards as they feel uncomfortable asking for a discount to the bill as restaurants struggle to recover or survive the pandemic. I am also not able to see what restaurants are available on the card/site. I inquired with Passport and unless I renew my old card the site will not allow me to view the list- I am not willing to ask restaurants to give me a deal right now. This is not a corporate gift I will use in the future.
They need way more restaurants on their list where I live to make this worthwhile. I guess if you live in a major city like New York you can find value in this but if you are looking into this card make sure they send you a list of places near you. The website hides this from the consumer
Thanks for your feedback, Daryl. We're sorry to hear that our restaurant selection is missing the mark. We love to get suggestions from our members, so please let us know if there's a spot you love and we'll do our best to add them to the program.
The restaurants that take the passport all seem to cringe as soon as you mention you have it. The website also hides which restaurants are available in your area until you buy the card and realize none of them in your area even take the card. They say this is for business deals but I just do not see taking my associates to the restaurants they have on the card, none of them are very good. For this to be successful you need to have good places to eat.
We've been passport members for years and use our card frequently. Like at least once a week. We ordered our new card on Sept. 27,2016. It is now October 7 and we still haven't received our card which is coming from Lincoln, NE to Omaha, NE a grand total of 50 miles. We called Passport and were told a customer rep would call us back. It's the weekend and we want to use our card, so 4 hours later, we called back. We were told a call back can take 48 hours (ok on a weekend, but it's Friday) and it can take 10 to 14 days for the card to make the trip of 50 miles. Are you kidding me? They could walk it here and it would have arrived days ago. Now we have to wait until Tues. The 14th day after they allegedly mailed it to call again if it has arrived and a new one will be sent under the same 10-14 day trip allowance. WTF Passport?
Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff
Stay as far as you can away from this company. We invested in this company Cipriano and associates,/ passport Dining. It sounded so good when the sales people sold our general manager multiple memberships for employees/ they promised cards, they never arrived we continue to call the company and received excuse after excuse.
After our American Express had been charged and no refunds allowed, no cards were issued. We tried to investigate and we were met with all employees are instructed "not to give out any information", after several months and multiple excuses they never were sent. Different stories from all employees. When you call you will not be able to get transferred you will get voice mails. Cannot believe the Attorney General is not involved with resolving customer complaints, a total scam. They are argumentative, and extremely rude. Completely dishonest
Most of the restaurants that we have reviewed him back out of their contract with them and will never re-up with this company, Beware of this company, I hope other people leave reviews that have had similar experiences.
Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff.
I have the all regions plus card, and i could not be happier! I travel at lease once a month and use my card on hotels, they are by far the cheapest rates after doing countless hours of research on prices! Then there is the restaurants, i am a regular at a few of them and i use my card at least once a week at a restaurant. Even found a discount on a concert i went to a few months back. Crazy i have probably saved a little over $1000 since november. IF YOU DON'T HAVE ONE, I WOULD GET ONE!
Omaha, NE is where i am
I have used this card since it began years ago here in San Diego! They always add new restaurants and this card has so many options! LOVE it!
Answer: Hi Amy - it depends whether you have a mobile membership or a plastic membership. Please call our member relations team at 800 535 8502 and they would be glad to assist you with your renewal.
Answer: Our member relations team would be glad to assist you. Please contact them at (800) 535-8502.
Answer: Thanks for contacting us. Can you please let me know what state you are hoping to purchase a membership for? That will help me direct you to the correct spot.
Answer: I cannot edit your question, I can only respond to it. Is there a way for you to edit it yourself?
Answer: Yes, you can return to restaurants as often as you'd like.
Answer: $95.00 for local restaurants. $150.00 for National restaurants and hotels.
Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff.