• Passport Unlimited

Overview

Passport Unlimited has a rating of 2.9 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Passport Unlimited ranks 34th among Coupons sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Quality
    2

What reviewers want you to know

Positive highlights

  • A few years ago someone bought me a passport card and at first I never used it.

Critical highlights

No critical highlights yet

How would you rate Passport Unlimited?
Top Positive Review

“Great opportunity to dine in luxury while saving money!”

Michelle T.
11/15/19

I have used this card since it began years ago here in San Diego! They always add new restaurants and this card has so many options! LOVE it!

Top Critical Review

“Not worth the money”

IDA L.
10/30/21

I "won" this at a charity event for $200 with promises of over 800 restaurants and deals. Of all the restaurants listed, there are only about 7 that are within 25 miles of where I live (big city) and all the other "deals" just link you to ticketsatwork website. I just tried to go to one of the few restaurants nearby and they said they are no longer honoring this. They were listed on the app still. This card is a waste of money.

Reviews (19)

Rating

Timeframe

Other

Reviews that mention popular keywords

passport card (4)
Thumbnail of user idal66
1 review
0 helpful votes
October 30th, 2021

I "won" this at a charity event for $200 with promises of over 800 restaurants and deals. Of all the restaurants listed, there are only about 7 that are within 25 miles of where I live (big city) and all the other "deals" just link you to ticketsatwork website. I just tried to go to one of the few restaurants nearby and they said they are no longer honoring this. They were listed on the app still. This card is a waste of money.

Value
Thumbnail of user michellet344
1 review
0 helpful votes
November 15th, 2019

I have used this card since it began years ago here in San Diego! They always add new restaurants and this card has so many options! LOVE it!

Thumbnail of user susanj102
1 review
4 helpful votes
December 7th, 2016

As a restaurant owner I've seen so many benefits from partnering with Passport Unlimited. We have used their marketing department to help design emails within a targeted market and the quarterly numbers which Passport supplies, and tracks for us, verify that the Passport concept is the most cost effective marketing tool we have used in the last 20 years. The passport team is dedicated to ensuring all our needs are met!

Thumbnail of user km903
1 review
1 helpful vote
October 26th, 2021

I have used these in the past for corporate gifts, none of my clients feel comfortable with my invitation to renew the cards as they feel uncomfortable asking for a discount to the bill as restaurants struggle to recover or survive the pandemic. I am also not able to see what restaurants are available on the card/site. I inquired with Passport and unless I renew my old card the site will not allow me to view the list- I am not willing to ask restaurants to give me a deal right now. This is not a corporate gift I will use in the future.

Tip for consumers:
You cannot access the list of restaurants to consider without a paid membership.

Products used:
Passport Unlimited Dining Card

Service
Value
Shipping
Quality
Thumbnail of user brianp100
1 review
1 helpful vote
November 8th, 2016

Recently our Real Estate agent gave us a membership in the Omaha area. We have enjoyed the restaurant discounts tremendously. Then we discovered our membership has additional savings through their everyday savings program. Saved over $30 on a new car battery at AutoZone. Love it!

Thumbnail of user judyd134
1 review
2 helpful votes
November 7th, 2018

We use this card frequently in the Greater Seattle area and haven't had any bad experiences such as other reviewers have written about. It's a fantastic deal and well worth it. We highly recommend it, at least if you live in the Seattle area. Also makes a fabulous gift for the friend or family member who eats out a lot like we do. Going to lunch tomorrow with three friends and two of us have the Passport card, and the restaurants let you use two cards at one table. Also go to Arnie's in Edmonds about once a month with another friend, and we both order the lobster tail and only have to pay for one. Like I said - a great deal and worth every cent.

Thumbnail of user susanm110
1 review
6 helpful votes
March 5th, 2015

We printed the restaurant names when we bought it. Twice the restaurant no longer participates and once certain items were excluded. We probably won't get back what we paid for it much less get a few extra two for ones. Our friends talked us into it so we could go out together weekly. They are embarrassed that we all keep getting skunked!

Thumbnail of user kelseg
Kelse G. – Passport Unlimited Rep

Susan, we're so sorry to hear about your experience. Our mobile app and website are the best resource for the most up-to-date list of participating restaurants and the details of each restaurant's offer. You may also print a list from the site, but we do recommend double checking the website or mobile app before you go.

Thumbnail of user inay6
1 review
5 helpful votes
July 28th, 2017

First time user of the passport unlimited card, my understanding that you can present it to the physical vendor participating to receive your discount. Went to the Aquarium of the Pacific in Long Beach, CA that was listed in the Passport mobile app, the cashier stated that they don't accept the card and we ended up paying full price. The passport rep was unable to resolve the issue, apparently you have to buy online not in person to get the discount, the app did not mentioned that at all. Bad experience for first time user.

Thumbnail of user tylerr168
1 review
1 helpful vote
July 16th, 2019

I have the all regions plus card, and i could not be happier! I travel at lease once a month and use my card on hotels, they are by far the cheapest rates after doing countless hours of research on prices! Then there is the restaurants, i am a regular at a few of them and i use my card at least once a week at a restaurant. Even found a discount on a concert i went to a few months back. Crazy i have probably saved a little over $1000 since november. IF YOU DON'T HAVE ONE, I WOULD GET ONE!

Omaha, NE is where i am

Tip for consumers:
go look at all of the extra discounts you get, play with the site and you will be amazed. its a little hard to navigate at first but once you see how it works your golden

Products used:
their platinum all regions plus card

Service
Value
Shipping
Quality
Thumbnail of user mikek200
1 review
9 helpful votes
December 8th, 2017

Stay as far as you can away from this company. We invested in this company Cipriano and associates,/ passport Dining. It sounded so good when the sales people sold our general manager multiple memberships for employees/ they promised cards, they never arrived we continue to call the company and received excuse after excuse.
After our American Express had been charged and no refunds allowed, no cards were issued. We tried to investigate and we were met with all employees are instructed "not to give out any information", after several months and multiple excuses they never were sent. Different stories from all employees. When you call you will not be able to get transferred you will get voice mails. Cannot believe the Attorney General is not involved with resolving customer complaints, a total scam. They are argumentative, and extremely rude. Completely dishonest
Most of the restaurants that we have reviewed him back out of their contract with them and will never re-up with this company, Beware of this company, I hope other people leave reviews that have had similar experiences.

Thumbnail of user kelseg
Kelse G. – Passport Unlimited Rep

Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff.

Thumbnail of user ashleyw46
1 review
7 helpful votes
March 29th, 2015

The people that work there they all have a record of some kind. They are all on parole and they have a record from drunk driving, forgery, theft by deception etc... Do not deal with this company regarding your credit card information they have screwed so many people and they lie a lot about how the passport card really work. Jen is a very rude person definitely don't deal with her she is also a drunk and is on probation.

Thumbnail of user kelseg
Kelse G. – Passport Unlimited Rep

Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff.

Thumbnail of user corrineb8
1 review
4 helpful votes
May 29th, 2018

I began working with this company as an assistant to a law firm in Kansas City. When my husband and I moved to Omaha I started selling real estate. I've used the Passport membership for myself for years. Just recently I've begun to use their program for referral based marketing. It is wonderful. My clients are thrilled with the membership benefits and the Passport program keeps my name in front of my clients all year long. Their team is professional and real service partners. They have helped me build my business by going above any beyond anything I had expected. This is a top notch product delivered by a team of professionals who know exactly what customer service is. I will always use Passport to build my business.

Thumbnail of user vickio4
1 review
3 helpful votes
August 31st, 2016

If you are a restaurant considering using this program, RUN AWAY! They promise a certain return on your investment, and then shrug and say oh well when it's not even close. And yes, we do cringe when a passport card appears, because it usually means these customers will spend very little and tip horrendously!

Thumbnail of user davidw253
1 review
6 helpful votes
August 18th, 2015

Sent card and list, first restaurant no longer working with passport. New card with list, there explanation was you me to look at web site and app. Very unprofessional don't waste your money card sucks

Thumbnail of user alyssae1
1 review
5 helpful votes
November 5th, 2013

Live in greater Seattle area and this card has paid for itself over and over again. Only had it one year and used it several times at many great popular restaurants all throughout the Puget Sound. Will surely renew once it expires!

Thumbnail of user nancyc131
1 review
5 helpful votes
October 7th, 2016

We've been passport members for years and use our card frequently. Like at least once a week. We ordered our new card on Sept. 27,2016. It is now October 7 and we still haven't received our card which is coming from Lincoln, NE to Omaha, NE a grand total of 50 miles. We called Passport and were told a customer rep would call us back. It's the weekend and we want to use our card, so 4 hours later, we called back. We were told a call back can take 48 hours (ok on a weekend, but it's Friday) and it can take 10 to 14 days for the card to make the trip of 50 miles. Are you kidding me? They could walk it here and it would have arrived days ago. Now we have to wait until Tues. The 14th day after they allegedly mailed it to call again if it has arrived and a new one will be sent under the same 10-14 day trip allowance. WTF Passport?

Thumbnail of user kelseg
Kelse G. – Passport Unlimited Rep

Thank you for your review. Based on your review, we anticipate that your feedback is in response to the Passport Unlimited office based in Omaha, NE. This is an independently owned office and not managed by Passport Unlimited based in Kirkland, WA. We have passed your concerns along to their office manager and hope you are able to reach resolution with their staff

Thumbnail of user rodg
180 reviews
904 helpful votes
May 22nd, 2010

A few years ago someone bought me a passport card and at first I never used it. Then I realized how many places I went to took the passport card and how much it was saving me. Now I buy the card for myself because the small yearly fee is nothing compared to the savings you can get just from eating out a couple times a year. Definitely worth it and I highly recommend it.

Thumbnail of user sarahv8
1 review
8 helpful votes
November 5th, 2013

The restaurants that take the passport all seem to cringe as soon as you mention you have it. The website also hides which restaurants are available in your area until you buy the card and realize none of them in your area even take the card. They say this is for business deals but I just do not see taking my associates to the restaurants they have on the card, none of them are very good. For this to be successful you need to have good places to eat.

Thumbnail of user darylj
9 reviews
37 helpful votes
May 28th, 2010

They need way more restaurants on their list where I live to make this worthwhile. I guess if you live in a major city like New York you can find value in this but if you are looking into this card make sure they send you a list of places near you. The website hides this from the consumer

Thumbnail of user kelseg
Kelse G. – Passport Unlimited Rep

Thanks for your feedback, Daryl. We're sorry to hear that our restaurant selection is missing the mark. We love to get suggestions from our members, so please let us know if there's a spot you love and we'll do our best to add them to the program.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The best restaurants, shops, hotels and entertainment venues open their doors to our members at preferred rates.

Company Representative

Thumbnail of user kelseg
Kelse G.

How do I know I can trust these reviews about Passport Unlimited?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Passport Unlimited?