Park West Gallery

Paid for medicals & my Visa - told I would be reimbursed for Visa after we had virtual training but then they made it in person training where I would have had to pay for flights to the USA. Nearly 15k spent & the company went silent after messing a lot of people around. Disgusting.

In July of 2022, I purchased art at a VIP event where the sales people there basically stood over you if you were interested in any piece of Art, and they kept saying how you can collect this great "one of a kind" art from these "important" artists – what a bunch of crap. The real scam here is that the art is pretty much worthless, although they go out of their way to tell you it is worth a lot of money, including providing outrageous appraisals; conveniently done in-house; not by any outside appraiser. I cannot get any reputable art dealer, outside of the organization, to give me an appraisal on a single piece of the art work. I have been told by multiple appraisers that the art is worth whatever I can sell it for on eBay; which is very little. Park West's practice of selling their art is basically predatory. At this point, I have only received one of the six paintings I ordered, and I would like to get my money back for the works I have not received, and also return the one I have for a full refund; as I do not want to pay $25,000.00 for art that is basically worthless. No one buys "one of a kind" art just for the beauty—you buy because you think it is worth something, and will increase in value. I feel very duped by this scam company. They will respond that they do not provide refunds, however, it is shady business practice to take someone for $*******. 00 for something that is worth less than $500. Do not buy from them.

Be aware that Park West will expect you to wait for your "purchased" piece of art as long as they deem necessary. I called and spoke to customer service and they advised me my piece had arrived at their location in Miami and would be shipped and I should expect it in 2 weeks. When I called 2 weeks later, customer service had not received my piece and they had no idea when it might arrive. Of course, I had paid in full months before. When I stated that process was unfair and maybe I should just cancel my order, she stated I could not cancel. When I stated that maybe I should share my bad experience or speak to other passengers on cruise ships about Park West, she told me I could not do that and threatened to have me thrown out of the onboard gallery. Wow! Gotta love art!

They don't refund only credit your account. So you can send items back but you get to keep paying for your item and they have both. In my works, crediting back and refunding are the same.

RED FLAG
To say that this company is built on false pretenses as well as lies would be not enough to give it justice. Bought an art piece that was falsely presented with terms that apparently did not exist. Furthermore, offered a 2nd screen print which they waived the delivery fee. Thankfully I received the lesser costing purchase and was immediately concerned with the price and the charges. Impossible to get a live person so disputed the charge on their CC. Finally got an email and after going back and forth and threatening with filing a lawsuit. They canceled the future shipment. Nevertheless they lost a client that spent thousands before and now for a measly 35.00 bad corporate strtegy. STAY AWAY CROOKED COMPANY AND NO CUSTOMER SERVICE. SHOULD Have READ THE REVIEWS BEFORE. LESSON LEARNED

We bid on a piece of "art" at an auction aboard a Royal Caribbean cruise ship and were successful. At the time of payment, Park West increased the price. After some discussion, it was lowered to the correct amount. The art was to be delivered by Fedex, however, on the day it was supposed to arrive, it was delivered to the wrong address. Fedex was no help and Park West didn't seem to care. They opened a so-called investigation and told us the Fedex driver would retrieve the art and deliver it to us. Clearly, Park West knew this wasn't going to happen and neither did I. When I requested they refund our money since we never received the art, we were told all sales are final. In short, we are out the money. We have since disputed the credit card charge and I expect we will not win on that one, based on other reviews I have read. Do not do business with what, in my opinion, is a scam company.

If you're thinking about buying anything from Parkwest on a ship. DO NOT DO IT. In October, while on a cruise, I bought a picture. The contract said we will have it before the end of Jan 2023. I called Feb, Mar, Apr. Still no picture. Parkwest manager agreed to a refund because it still wasn't coming. May, June no credit. I finally received the credit but they didn't refund the shipping and handling cost. I didn't get a picture to pay shipping and handling. They scammed me out of $200.00! NEVER, NEVER AGAIN. This company is not trustworthy or dependable. The manager said too bad.

In May of 2002 and May of 2006, my mother-in-law purchased several Lucelle Raad "seriolithographs" on board a cruise ship. The "appraised value" certificates range from $500 to $780. After she passed away, we had these at a gallary in Bay head NJ, quite an affluent spot, for maybe 1/3rd of these levels, none even received a bid.
I then did a little recon and discovered there were hundreds of identical prints on Ebay and other sites at prices that looked like a fire sale.
Two months ago, they went on various sites like OfferUp and Facebook marketplace for $20 per. So far I have had one inquiry for one of the prints which they failed to even show up to buy.
Before purchasing anything from these guys, do yourself a favor- read all their negative reviews on all the typical sites, then make your "investment" decision. https://www.quora.com/What-is-seriolithograph-Why-did-Park-West-Gallery-decided-to-name-it-like-that https://news.artnet.com/market/park-west-cruise-seller-new-york-gallery-******* Selling to elderly cruise passengers after cocktail hour- shameful. This "art" is basically worthless.

I have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. Once they have your money they dont bother with you, also be sure you take pictures of any art, as this may not be what you bought, i thought pirates at sea was long gone, but not with parkwest, the things they get away with at auctions is crime and they are scammers,
I will make it my lifes work to challange any company that try's to rip me off, so people please please be carefull when dealing with this company,

This review is for the Art Auctions/Gallery held on-board the Norwegian Gem Cruise Ship. BUYERS BEWARE!

Firstly I suggest that ANYONE who plans on dealing with this company google "Ever Bought Art on a Cruise? Prepare to Be Seasick - Bloomberg".

My experience: I came on-board and was immediately greeted with an art raffle, you guess the value of the piece of art on display (mine was a Statue of Liberty by Peter Max) and attend the auction to see if you won. Plenty of auctions were held during my 7 day trip with complimentary champagne. I'll cut to the chase, a majority of these "paintings" are replicas, a photo of the original with a few paint strokes on top to make it "original", some of the paintings are legit but retailed for $10,000+. All paintings were self appraised with inflated values, including the painting I accidentally won for $35, valued at over $400, some eagle thing that was hideous lol. One of their sales people came over to make "small talk" while the bidding started at $1. I held up my sign and all of a sudden the price shot up to $35! At least 26 of us fell for this tactic. I found out later that there was an additional $35 fee for shipping because they needed to ship it from their warehouse - where the other bazillion copies were held. I would like to also point out that I noticed that they liked to target middle aged white Americans, any time they sat by the isles they would give them "special prices" and pumped them full of booze. I felt bad for these people, I saw one couple in the gallery picking up their eagle painting and the husband looked so frustrated with his wife, the wife had been the one to win the painting and she looked like she was having buyers remorse too. The auctioneer and sales people made it seem like you were locked into paying for the pieces you won but this wasn't the case for me.

In the end I refused to pay for it and stopped attending the auctions - thankfully they didn't harass me for the rest of the trip. From my understanding the cruise line rents the space to the gallery but it doesn't share information on their customers or communicate - they are completely separate!