i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as this may not be what you bought, i thought pirates at sea was long gone, but not with parkwest, the things they get away with at auctions is crime and they are scammers,
i will make it my lifes work to challange any company that try's to rip me off, so people please please be carefull when dealing with this company,
This review is for the Art Auctions/Gallery held on-board the Norwegian Gem Cruise Ship. BUYERS BEWARE!
Firstly I suggest that ANYONE who plans on dealing with this company google "Ever Bought Art on a Cruise? Prepare to Be Seasick - Bloomberg".
My experience: I came on-board and was immediately greeted with an art raffle, you guess the value of the piece of art on display (mine was a Statue of Liberty by Peter Max) and attend the auction to see if you won. Plenty of auctions were held during my 7 day trip with complimentary champagne. I'll cut to the chase, a majority of these "paintings" are replicas, a photo of the original with a few paint strokes on top to make it "original", some of the paintings are legit but retailed for $10,000+. All paintings were self appraised with inflated values, including the painting I accidentally won for $35, valued at over $400, some eagle thing that was hideous lol. One of their sales people came over to make "small talk" while the bidding started at $1. I held up my sign and all of a sudden the price shot up to $35! At least 26 of us fell for this tactic. I found out later that there was an additional $35 fee for shipping because they needed to ship it from their warehouse - where the other bazillion copies were held. I would like to also point out that I noticed that they liked to target middle aged white Americans, any time they sat by the isles they would give them "special prices" and pumped them full of booze. I felt bad for these people, I saw one couple in the gallery picking up their eagle painting and the husband looked so frustrated with his wife, the wife had been the one to win the painting and she looked like she was having buyers remorse too. The auctioneer and sales people made it seem like you were locked into paying for the pieces you won but this wasn't the case for me.
In the end I refused to pay for it and stopped attending the auctions - thankfully they didn't harass me for the rest of the trip. From my understanding the cruise line rents the space to the gallery but it doesn't share information on their customers or communicate - they are completely separate!
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