Ray W.

We bid on a piece of "art" at an auction aboard a Royal Caribbean cruise ship and were successful. At the time of payment, Park West increased the price. After some discussion, it was lowered to the correct amount. The art was to be delivered by Fedex, however, on the day it was supposed to arrive, it was delivered to the wrong address. Fedex was no help and Park West didn't seem to care. They opened a so-called investigation and told us the Fedex driver would retrieve the art and deliver it to us. Clearly, Park West knew this wasn't going to happen and neither did I. When I requested they refund our money since we never received the art, we were told all sales are final. In short, we are out the money. We have since disputed the credit card charge and I expect we will not win on that one, based on other reviews I have read. Do not do business with what, in my opinion, is a scam company.

We purchased art at an art auction in November and was looking forward to having it delivered today (January 8,2023). We received an email stating it was delivered this morning at 9:29AM. It was not at the front door as the email stated. Further, a photo showing "proof" was attached. The photo was blurry and showed concrete with a small object on the corner...not sure what it was, but not our package. The driver clearly was lazy. I immediately contacted Fedex to get them to message the driver, but they refused...saying they're not allowed to contract the driver. I completed the report and will contact the Art Dealer Monday. We live in Land O' Lakes, Florida. Fedex clearly does not care. They used to be a really great company, but no more! I have attached a photo "proof".

I went online to make a reservation with a hotel in Killeen, Texas (Shilo Inn). I was first directed to a third party site and looked for the hotel's direct website since I do not reserve through a third party. What I thought was the hotel's direct site was actually getaroom.com. I discovered this after I booked a room and was charge over 50% in taxes and fees! I questioned getaroom.com and they stated that was the taxes and fees for the service. I immediately cancelled the reservation and went directly to the hotel. They booked the room for the same price, minus the "service" fee. I saved nearly $80.00