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PaintScratchReviews 6,167

4.6

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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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Texas
2 reviews
0 helpful votes
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Got what I ordered
July 8, 2022

Much better than the other site/company I used. Very helpful in finding the right paint for my application

Date of experience: July 8, 2022
New Jersey
1 review
0 helpful votes
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Thanks very much. Will order from PaintScratch again in the future.

Date of experience: July 7, 2022
North Carolina
3 reviews
0 helpful votes
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Orig. Color
July 7, 2022

Easy to find, ausing this paint to paint a model car the same color as the 1:1 car I owned and has right factory colors with codes to make it easy.

Date of experience: July 7, 2022
Pennsylvania
1 review
0 helpful votes
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Gun metal paint
July 6, 2022

The paint came in a timely manner. Good color. If I need more I will certainly order from this company.

Date of experience: July 6, 2022
New York
1 review
0 helpful votes
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Too soon to tell
August 5, 2022

Package in great shape and contents well protected. I have not used the product yet but hope to this weekend.

Date of experience: July 6, 2022
New York
2 reviews
0 helpful votes
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So far, ordering experience and availability of product are helpful

Date of experience: July 6, 2022
Tennessee
1 review
0 helpful votes
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Jeseeowens
July 6, 2022

First time ordering here and it has been a very smooth transaction.

Date of experience: July 6, 2022
Texas
2 reviews
1 helpful vote
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Scratch cover
July 5, 2022

Great, website was easy to use in finding the right paint color.

Date of experience: July 5, 2022
Wisconsin
1 review
0 helpful votes
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Great match
July 5, 2022

So far so good, thank you. The color match was perfect couldn't ask for a better match. So glad to have found your site. Again THANK YOU so much..

Date of experience: July 5, 2022
Virginia
1 review
1 helpful vote
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Easy to order and high quality product made me a return customer.

Date of experience: July 3, 2022
Illinois
2 reviews
0 helpful votes
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Perfect match.
July 3, 2022

Great ease in ordering. Found the paint needed for extremely rare car.

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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Chevy color
July 3, 2022

I've now ordered from paint scratch twice and will be a third! They mix up the color from the original paint code and I'm thankful! There also pretty fast on mixing and shipping it to you. I'm very happy and very grateful that paint scratch is available.

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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Quick
July 2, 2022

Ease of ordering, large selection of colors, fair prices

Date of experience: July 2, 2022
Pennsylvania
1 review
0 helpful votes
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Easy
June 30, 2022

Easy to use site and delivered as stated. Color match process was easy

Date of experience: June 30, 2022
Wisconsin
1 review
1 helpful vote
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Easy Ordering / Quick Delivery
June 30, 2022

Very easy to order. Many options depending on the paint project you are dealing with. Order was received in less than a week.

Date of experience: June 30, 2022
South Carolina
3 reviews
1 helpful vote
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Great Service Great Paint
June 30, 2022

Easy to find paint, easy to order Paint matched original paint perfectly!

Date of experience: June 30, 2022
Minnesota
1 review
1 helpful vote
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Easy to move around in... easy to order and the packaging was great...

Date of experience: June 30, 2022
Pennsylvania
1 review
0 helpful votes
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Satin steel gray metallic was very thin. Wouldn't cover gray primer after 6 coats. It was like water with a little gray food coloring. Because I was able to coat their card after 6 coats, they claimed that it was a perfect match and wouldn't make it right. I already stated that the color wasn't the problem but it was the consistency of the paint. No reply. I won't be buying their paint again.

Date of experience: May 7, 2022
Tennessee
1 review
0 helpful votes
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Paint chipped off within 6 months
May 5, 2022

Purchased white touch up paint for my Hyundai Sonata, followed the instructions, and the paint mostly if not all had chipped off within 6 months. After going back and forth with "Dave" for 2 weeks answering his questions about how I applied the paint, he graciously offered me a $2.50 discount off some new paint! What a joke. I will never give this place business again

Date of experience: May 5, 2022
Washington
1 review
1 helpful vote
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NEVER order anything from this company. You will lose your money and either get the wrong product or get nothing at all and you will NOT get your money back or anything corrected. THIS COMPANY WILL SCREW YOU AND ROB YOU!

Date of experience: March 31, 2022