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PaintScratchReviews 5,585

4.6

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

6,777 reviews
Washington
1 review
0 helpful votes
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The package I received was well packed. I expected the color would be a little darker, and it was, but I'm very happy with it. I can't ask for better than how it turned out. I have already recommended your company to my handyman
Thank you!
Karen

Date of experience: July 31, 2022
Delaware
1 review
0 helpful votes
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Service
July 31, 2022

Great service and paint match also. Great price...

Date of experience: July 31, 2022
Indiana
1 review
0 helpful votes
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Excellent match
July 31, 2022

Very strong match on tricolor paint for my 2014 Chevy Traverse, which has been very difficult.

Date of experience: July 31, 2022
New York
1 review
0 helpful votes
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Great match
July 31, 2022

The paint was exact match and it was easy to use on my car

Date of experience: July 31, 2022
New York
1 review
0 helpful votes
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Great match
July 31, 2022

Matched my son's 94 Ford perfectly. Looks amazing.

Date of experience: July 31, 2022
Michigan
1 review
0 helpful votes
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Experiment
July 31, 2022

I've painted an entire hood using only the touch up cans. I'm buying a spray gun now, but I'm still getting the paint from these guys! Loved me "Experiment".

Date of experience: July 31, 2022
New York
1 review
0 helpful votes
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Audi
July 31, 2022

Silver matched well, this is my second purchase…good stuff.

Date of experience: July 31, 2022
Arizona
2 reviews
0 helpful votes
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Great product
July 31, 2022

After getting quoted full paint jobs because they "couldn't match the paint", by a couple of places for a few scratches, I figured there had to be a better solution! So I got online and searched products that would work. I can't across Paint Scratch. Their products are easy to use and work great. I'm still to the stage where I need to wet sand and blend everything in, but wow, what a savings for me! Recommend this for scratches to the metal for sure!

Date of experience: July 31, 2022
Rhode Island
1 review
0 helpful votes
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What a find!
July 31, 2022

Never thought I would find a paint match for Old Red. Easy purchase.

Date of experience: July 31, 2022
Missouri
1 review
0 helpful votes
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Touch up!
July 30, 2022

My experience scanning your inventory has encouraged me to touch up my vehicle.

Date of experience: July 30, 2022
GB
1 review
0 helpful votes
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Easy to use site and the follow up on shipment and receiving the product was very good

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
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Feedback
July 30, 2022

Excellent and Prompt Service which I appreciated. I would recommend.

Date of experience: July 30, 2022
Nebraska
1 review
0 helpful votes
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Not sure
August 29, 2022

Not sure if I did it correctly because I can still see the scratch.

Date of experience: July 30, 2022
Colorado
1 review
0 helpful votes
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Touch up
July 30, 2022

Excellent Product very pleased With the turnout. Matched up perfectly with the original paint. Couldn't even tell the difference.

Date of experience: July 30, 2022
Massachusetts
1 review
0 helpful votes
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Very Satisfied
July 30, 2022

Great experience with PaintScratch product!
Appreciate the excellent customer service.

Date of experience: July 30, 2022
Utah
1 review
0 helpful votes
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Yeah
July 30, 2022

Works good in a pinch, like when my air compressor is down.

Date of experience: July 30, 2022
Colorado
1 review
0 helpful votes
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Quality paint
July 29, 2022

Perfect as always, paint matched perfectly- quick shipping

Date of experience: July 29, 2022
New York
1 review
0 helpful votes
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Great color match, great product
July 29, 2022

Perfect experience, thank you! Will do business with you again.

Date of experience: July 29, 2022
Pennsylvania
1 review
0 helpful votes
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Primer
July 29, 2022

The primer coat (1 coat/day for three days) had to be striped off bc anything scratching against it took the three coats off down to the black plastic cup holder. I did prep the surface if the plastic with fine steel wool but the 1st primer coat was extremely rough and required another round with the steel wool. This may all be on me but it seemed easier to strip off the primer, re-prep the plastic surface and and start over. Any suggestions would be appreciated.

Date of experience: July 29, 2022
New York
1 review
0 helpful votes
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I'm so satisfied, I order already three times, I'm happy

Date of experience: July 29, 2022