• Overnight Prints

Overnight Prints

Overview

Overnight Prints has a rating of 1.6 stars from 421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overnight Prints most frequently mention customer service, business cards, and delivery date problems. Overnight Prints ranks 447th among Printing sites.

  • Service
    164
  • Value
    149
  • Shipping
    154
  • Returns
    117
  • Quality
    124

This company does not typically respond to reviews

Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
105
See all photos

What reviewers want you to know

Positive highlights

  • I ordered both business cards and 5X7 postcards for a special summer campaign I am running.

Critical highlights

  • Customer service and managers rude and incompetent.
  • Not only did they miss my delivery date, but there was no communication to alert me of this delay.
How would you rate Overnight Prints?
Top Positive Review

“Best customer service”

Made Family C.
9/17/23

Thank you guys for everything and the best customer service from made family couriers LLC we really appreciate you're help.

Top Critical Review

“Wish I had gone elsewhere to get my prints”

Kelvin D.
3/5/24

This company is a disaster. My order was to be delivered March 1st by UPS. UPS said they delivered it on March 3rd (left at the door, no signature of course), but the company said it was 'in transit' and UPS said only Overnight could trace the delivery. Left a message with Overnight (which is ONLY by AI chatbot) and no real person got back to me in 24 hours as promised. Now their website says it was to be delivered 'yesterday' but is still 'in transit' I wish I could leave them 0 stars. Their website show reviews which (based on the reaction here) are obviously fake. Wish I had seen this before wasting my money.

Reviews (421)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (137) delivery date (34) business cards (121)
Thumbnail of user awasa
10 reviews
2 helpful votes
November 19th, 2021

In the past I had an idea to learn graphic design because it's pretty beneficial for me in case I would want to start off my own business. I would be able to create advertisement and attract clients by my own withouy a help from the side. Nevertheless, I gave up this idea and forgot about it at all. Now I started off my own business and I have already cursed myself that I rejected this idea in the past. Anyway, I found this service which helped me a lot to create ads for my makreting campaign and there are plenty of result from the work of this service. I have enough clients to earn money actually.

Thumbnail of user mudassirs1
3 reviews
1 helpful vote
January 28th, 2021

Overnight print its very good product... I am uasing and feel very good resulte. Its very amazing product. Use it and feel the difference its very great

Tip for consumers:
Use this product and feel the difference..

Products used:
Jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithc245
1 review
1 helpful vote
November 11th, 2019
• Updated review

I recently had a business card order come back very dark and the customer service people told me they would not reprint the order. After writing a review in a couple places I got a genera manager to call me and he was very helpful. He got the cards printed and to me on time. I appreciate his service. I am sad I had to go through 5 reps and writing some reviews to get some action. But it did work. Thank you for getting my order fixed and to me on time! I appreciate it.

Horrible customer service!
November 6th, 2019
• Previous review

I have used them for 15 years! I had 2000 business cards printed for myself. I am a photographer and the images were so dark they were completely unacceptable! I showed them the comparison of my old card that they printed which was great and the new awful card and they said it was within spec! Well if that is spec for them... I fear for the unsuspecting public who uses them! I urge all to stay far away from this company! They won't do a reprint or a refund! Again extremely unhappy with this company I once raved about! They are con artists and thieves!

Thumbnail of user 805deliveredgoods
1 review
0 helpful votes
September 17th, 2023

Thank you guys for everything and the best customer service from made family couriers LLC we really appreciate you're help.

Products used:
Buisness cards, flyers

Service
Value
Shipping
Returns
Quality
Thumbnail of user dirkt22
1 review
0 helpful votes
September 19th, 2019

The interface was responsive and quick. This company has a system that makes it very easy to create the preferred business card design.it's a great experience

Thumbnail of user ethanb265
3 reviews
0 helpful votes
August 6th, 2022

Habe schon zweimal bei diesem Shop gekauft, Produkt ist original, Preis war niedriger als bei vielen Mitbewerbern, Lieferung am nächsten Tag, Garantie gegeben.

Thumbnail of user jarena1
Jaren A. – Overnight Prints Rep

Hallo zusammen, vielen Dank für die Bewertung!

Thumbnail of user jamesn1786
2 reviews
2 helpful votes
February 2nd, 2023

BIG MISUNDERSTANDING. Overnight prints made a mistake on my order. Originally it looked as though there was going to be an issue but it appears as though they are trying to make it right. Thank you.

Thumbnail of user jarena1
Jaren A. – Overnight Prints Rep

Hello James, thank you for bringing this to our attention. We do apologize that you were unhappy with the product that you received. Our team would like to know more regarding your order, if you can provide your order number we can elaborate more on the order.

Thumbnail of user lauram263
2 reviews
0 helpful votes
July 16th, 2017

This is the third time I've ordered from Overnight Prints, and I am still satisfied. I submit my own design, and the cards always come out looking and feeling clean and professional. I see some people talking about the "overnight" part of the service, but I've never been in that much of a hurry so I just use standard shipping. The cards have never arrived damaged or defective.

Thank you for the great cards!

Tip for consumers:
Don't do Overnight. Apparently it can get delayed. Regular shipping doesn't take that long.

Thumbnail of user claudb20
3 reviews
0 helpful votes
July 29th, 2022

I am very pleased with the service and the care shown by the employees in shaping the order, which always arrives on time, safe and sound. Thank you all very much!

Thumbnail of user jarena1
Jaren A. – Overnight Prints Rep

We appreciate the feedback Claud! Hope to see you again for your future printing needs.

Thumbnail of user sandran48
Sandra N.
1 review
0 helpful votes
July 18th, 2017

This was the most painless order of business cards to date. Overnight Prints even contacted me to let me know that the font was too small to read before printing and sending them out, this allowed me to make the corrections needed so I could have some beautiful cards and they were delivered before I expected.

They had far more templates than some of the more well -known online companies. I would definitely recommend Overnight Prints if you want good quality cards fast!

Sandra N.

Thumbnail of user charlsj
2 reviews
0 helpful votes
October 22nd, 2019

Site was easy to use, it is always high quality and quick turn around. Customer service is always great at fixing any issues I have had.

Thumbnail of user davidz51
1 review
0 helpful votes
January 8th, 2018

Great quality. Quick shipping. Great customer service. I was trying to decide between sandwich business cards or premium business cards. Therefore, I called customer service and they were very helpful and knowledgeable. I chose next day air for shipping and the cards arrived on time. Everyone in the meeting were impressed of my sandwich cards.

Thumbnail of user rynai
1 review
0 helpful votes
August 18th, 2022

Bought a bunch for my sports business. They're extremely reasonably priced, and they're good quality. There are probably fancier ones out there, but for entry level these did more than what I needed. Bought extra sets for later... I'm burning through them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jarena1
Jaren A. – Overnight Prints Rep

Hello Ryna, thank you for the review! We appreciate the feedback and hope to see you soon for your future printing needs!

Thumbnail of user bryanc97
1 review
0 helpful votes
July 12th, 2017

I primarily use ONP in the summer months & my clients are quick turn. There has been 1 hiccup here or there, but overall I'm quite satisfied with ONP. Great pricing, fast turn & easy to use website. I do however wish they would pay attention to their cutting a little better (regarding postcards) & also how they pack them. A little more care & this company could easily be one of the best print vendors worldwide.

Thumbnail of user rabicand
3 reviews
5 helpful votes
August 11th, 2020

Great service! I've used Overnightprints.com and I love the online order process! I highly recommend!

Thumbnail of user fancyw2
1 review
0 helpful votes
January 17th, 2018

Great online printing. Easy ordering. Great work always satisfaction guaranteed. If you like don't have the time to walk in and get prints then this online printing business is perfect for you, I know it was perfect for me. Hands down #1

Thumbnail of user harryf34
1 review
0 helpful votes
May 16th, 2017

I have used overnightprints for nearly a decade for both client materials and my small business. I find them very reliable and producing good quality prints. Great range of business card types from mini to sandwich cards. I've ordered flyers, tri-fold brochures and postcards and they always turned out good. The web interface is really cool, showing 3D preview of my uploaded designs.

Service
Value
Shipping
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Quality
Thumbnail of user juliec176
2 reviews
0 helpful votes
November 1st, 2017

I'm exceedingly pleased with my first interaction with Overnight Prints. Very helpful in the design review, very fast shipping and no problem at all. I would recommend them to anyone who needs printed materials. Thank you!

Service
Shipping
Thumbnail of user genef20
1 review
0 helpful votes
July 15th, 2017

I've ordered from them for years after having a terrible customer service experience with a competitor. I've always been very pleased with their quality AND customer service. While tracking a recent order I found that half the order had been sent back by the postal carrier because the box got damaged. I had not received the package they reprinted immediately and sent new ones out that day.

Thumbnail of user kellyc215
3 reviews
1 helpful vote
March 24th, 2018

I've had another great experience with OvernightPrints. Great for all marketing materials, especially business cards.

Thumbnail of user davidm689
1 review
0 helpful votes
July 20th, 2017

The business cards I ordered were at an amazing price, they were great in quality and shipped to me very fast! Great service! Definitely would recommend them!

Thumbnail of user pavelp11
1 review
0 helpful votes
July 14th, 2017

Happy with booklet print quality, good price. Fast printing came earlier than promised. Would use them again. Thank You.

Thumbnail of user kyrar3
1 review
0 helpful votes
July 17th, 2017

Received my 100 bookmarks very quickly and they were well packaged and looked just as I designed. There was no drastic change in color etc. The inks were good. I love how they turned out and most of all the price was one of the best I found. The process of ordering and uploading my design was also very simple and easy to understand. Thank you!

Thumbnail of user jennys97
1 review
0 helpful votes
July 8th, 2017

My latest order was made up of 6 different postcards, all arrived beautifully printed and clear, but one group had been damaged during shipment. Customer service very quickly promised to reprint the damaged postcards and I'm currently awaiting delivery. Fast and easy to work with. I've been a customer for many years.

Thumbnail of user alanam13
1 review
0 helpful votes
July 14th, 2017

Overnight Prints is back to its usual good service. Thanks. Sorry, I don't have anything further to say.

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From the business

Ordering custom business cards from overnightprints.com is quick and easy with our online design tools, fast printing, and superior quality guarantee.

Company Representative

Thumbnail of user ericd100
Brittney S.
Customer Service Representative
Typically does not respond to reviews

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