Overnight Prints has a rating of 1.6 stars from 421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overnight Prints most frequently mention customer service, business cards, and delivery date problems. Overnight Prints ranks 447th among Printing sites.
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Thank you guys for everything and the best customer service from made family couriers LLC we really appreciate you're help.
This company is a disaster. My order was to be delivered March 1st by UPS. UPS said they delivered it on March 3rd (left at the door, no signature of course), but the company said it was 'in transit' and UPS said only Overnight could trace the delivery. Left a message with Overnight (which is ONLY by AI chatbot) and no real person got back to me in 24 hours as promised. Now their website says it was to be delivered 'yesterday' but is still 'in transit' I wish I could leave them 0 stars. Their website show reviews which (based on the reaction here) are obviously fake. Wish I had seen this before wasting my money.
I guess the price for the services is too high. And I don't like their attitude to customers. There's no individual approach here.
Good turnaround time, with great quality at an affordable price! They always treat repeat customers well and offer great discounts. The customer support is great and quick.
I ordered brochures, and the design outlet is definitely not user-friendly at all. It doesn't show the cut-off marks for the folds and things like that, making designing a correctly formatted product almost impossible. I ended up designing mine on Word and uploading it, but I received seven emails stating that my design did not fit their standards. The user isn't informed of this detail until AFTER they've submitted and paid for their order; meaning that you have to go back and continuously fix the issues, which can push back shipping dates. The finished product was beautiful and well-priced, but the design platform is just so inconvenient for the user.
I think Overnight Prints offers great value. I just wish they would show more care in the cropping. My bookmarks are too closely cropped on top and have white space on two sides.
Only because of past orders am I rating this a 3. But I ordered on the 4th of July, deliverly date was for July 14th and my event was for the 16th which was a disaster without the product I ordered. I called on the 14th to find out there was a delay I should have been notified not to call myself and find out there was a problem. I have as of yet to receive my order and I am asking a full refund on the order. Not satisfied
I needed my business cards for an event. They were supposed to arrive the day before, but was delayed and came after the event. Disappointed. Print quality was good, though.
When they get it right their product is wonderful. Unfortunately this is the third time they have messed up a business card order. Not all at once and not on the same card but it is still a nuisance that we have to reconcile it with them and that we can't immediately use the cards as intended.
Good product, but took too long for the delivery. Longer then what was stated at time of purchase. I would've placed my order differently if I would've known at the time of purchase it would take almost a month to receive my business cards!
It only took you printing the order 3 times until you got it right, thankfully Omar took responsibility and got it done. Genie in customer service said it was my fault and too bad :(
I have ordered business cards and paid extra to have them reviewed by designer since I used custom design.
When the order was delivered the cards were printed with margin errors.
Ordering custom business cards from overnightprints.com is quick and easy with our online design tools, fast printing, and superior quality guarantee.
Thank you for the feedback Jason! We hope you enjoy the prints and hope to see you soon for your future printing needs.