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Outdoor Dog Supply Reviews Summary
Outdoor Dog Supply has a rating of 4.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Outdoor Dog Supply most frequently mention customer service, great quality and fast delivery. Outdoor Dog Supply ranks 4th among Pet Supply sites.
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The dog collar I purchased was amazing. The color was as pictured and the collar was very well made. I will definitely be shopping there again. The shipping was also very quick. My over all experience was 5+ stars!
Everything I've ever ordered has been delivered faster then I expected and very happy with each product. I would definitely recommend outdoor dog supply to anyone looking for high quality and quick service dog supplies
They did a great job hooking me up with a product I could not seem to find anywhere else! Also my item arrived in a timely manner! I will definitely recommend them to others!
Jean, Abita Springs, Louisiana
We just discovered Outdoor Dog Supply, and we're completely sold! The service is friendly and quick, and we appreciate both the wide selection of products and the reasonable prices. We've spread the word to all the pet parents with whom we hang out!
ODS always comes through on time and quick shipping with every order I have placed! I will continue to be a repeat customer as well as highly recommend to others.
All products we have ordered have been excellent. The quality is great and the prices are fair. Thanks
These collars are great replacements to the originals, actually they are much better then the originals. Bought a set for the trainer collar and one set for dog watch fence. All four collars are great.
Very good materials used and fits are exactly as described for the products.
Shipping was very quick and timely.
Will be a repeat buyer!
My Experience was the best they get your package to you in two days that is crazy so my Experience was good but my friend said they were mean and cursing him out so that deserved 0 stars
Quick delivery and great customer service and tech support
Called for support connecting dogtrack and they answered right away and solved issue
Amazing customer service, they went above & beyond with my requests before I placed my order, my collars & name plates were created quicker than I was expecting and such great quality. My order was shipped and arrived in less than a week from when my order was placed. I will be using them again in the future
I ordered new metal name tags for my boys they look great on the collars and best on the boys. Love em
Ordered two brass name plates. This was to be attached to the side of a handmade wood cutting board. I am a hobbyist and this was my first cutting board. The text is NOT in a straight line as shown on the samples on the website. Not what I expected, not what was shown on web site. See attached picture. Price was very reasonable, but the photos on the website should reflect the product that is being sent out.
I had received my order faster than what was told me. I will order again from this company. Their site was easy to navigate.
I ordered a one inch collar and brass name plate for my dog. Although, the collar I requested was supposed to be back ordered, I received the collar 2 days before the expected delivery date.
Great dog collar with tons of colors to choose from! Very reasonably priced and they also provide free customized engraving on a plate that is securely bolted to the collar. Fast free delivery too!
THANK GOD! My little Basset hound rescue dog kept coming out of her collar. I bought her several other collars but this one is the best! The free personalization brass name plate is a GOD send. I had been problems with hanging dog tags coming off, getting lost and even getting stuck in air vents in our house. My big dog likes to lay on the air vents to cool down and the tags would get stuck in it. It was scary. This collar with the flat brass name tag solved that problem. One day my girl dog stuck her head thru a farm fence to look at deer and the hanging dog tags got stuck. This is a nice sturdy collar and fits her great. Thank GOD! Prayers answered.
I placed my order for a collar on the 18th of August, 2021. I emailed the company and got no response. It still wasn't here by September so I called the first weekend of September and they said someone would get back to me. No one did. So I called the following week and they say the collar got lost in the mail and a new one will be sent out. I get a call today saying that the collar size and color is on back order. I tell the person I just want my money back and they hang up on me! Horrible. The worst experience I've had with online shopping by far.
This is my second order of tags, the tags were exactly as I ordered and were delivered quicker than. These tags are simple, lightweight and very cost affordable, and work! I have a lab that likes to visit our neighbors and the tag is easy to read so I get calls to come pick her up.
I received my order quickly and everything went smoothly. Still waiting on my hoodie which is on back order but I would recommend outdoor dog supply to my hunting buddies for sure.
Good prices... Good site... Good products! The best place to find all your dog hunting equipment! Customer service is awesome!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marie,
We received your email on Sunday, August 29th informing us that your package was missing. We replied the next morning at 9:20 AM and told you that the package appeared stuck or lost, and to reach out to us that Wednesday if you hadn't received it. The calls over the weekend as calls are taken by an answering service, who forward callback info to our customer service reps. We apologize for failing to call you back if that is the case. You called the next Thursday, September 9th, inquiring about the status of the package, and we informed you that it was still lost, and we would reship it. The customer service rep who assisted you was not aware that we are now out of the particular size and color collar that you ordered, as it was backordered with the manufacturer. We called you back the next day and left a voicemail, and you called back about an hour later at 12:58 PM. When you informed that customer service rep that you would like a refund she replied "Absolutely, yeah we can go ahead and cancel and refund the order for you." to which you replied "Okay, Thank you" after which the call ended. Your refund was processed 4 minutes later at 1:02 pm. While it is unfortunate that your package was lost, that is a failure of the post office and outside of our control. We strive for excellent customer service, and while it is unfortunate the situation unfolded as it did, we strongly feel that we did the best we could for you under the circumstances.
Thank you, and have a nice day.