OurFamilyWizard

Our Family Wizard has horrible reviews for a reason. The app doesn't work on newer model devices. Our Family Wizard corporate deleted my account by accident and it caused me to lose my domestic violence case against my abusive ex.

First the APP sucks (maybe you can use tone meter on that), stalls, does not upload, log outs, facial recognition issues, list goes on and on. Customer service is horrific. They advertise 1 GB on all accounts. That is only 1 GB for first time user. Not only do I pay $110 for crap app, now every year I need to pay more for GB space, increasing yearly, SCAM. Why, because you cannot archive or offload messages from the prior year subscriptions. I am on year 3 of this APP and if I am on it for next 3-5 years, I will be paying nearly double for space year over year. Apple charges.99 or $12 a year for 50GB, you all want charge $32 for 5GB or $58 for 10gb? Absolute sham and complete kickbacks to legislators, judges, court rooms. You all are worst app and my ex and I are so fed up we are in agreeance on something. We will not be using you all next year. Absolutely, disgrace of company and product.

Bottom line, this program is a way for lawyers and judges to feel good about themselves by referring high conflict people to a program to solve their problems. The real problem is the user(s) and not what program you are using. No one monitors the conversations and no one looks at it in court. Unless you have something in writing that would hold them in contempt of court, there is no consequence or way to stop them from being a jerk. Lord knows you can't include 'Dont' be a jerk' in an agreement and no one cares how much of a jerk the other person is and a program won't change it. Also, the program is pretty archaic in its features and capabilities. Save your money on this 'Feel Good' program and do something that really makes you feel good... like a massage or a pedicure.

Suffers from outages where sometimes you can't even log in, reporting function is terrible - selecting 'start each message on a new page' doesn't work, ToneMeter is completely useless. So much better off just sticking to email.

This App is useful for communication with an abusive personality type when you are required by court order to "co-parent" with someone that abuses you and your children. It is especially useful if the other parent uses coercive control, gas-lighting and psychological rather than physical abuse as the primary tools in their abuser tool kit. At first our abuser was really enthusiastic about using this App as he saw it as another platform to manipulate and there is nothing he loves more than to have a new venue in which to abuse. Now that he has come to see that OFW can't be manipulated and everything is recorded he no longer cares for it. He really cut back on the number of abusive, denigrating and accusatory messages that he sends me. The problem of adult survivors and their children being forced to maintain a relationship and communication with their abuser is rooted in a broken Family Court/Uneducated or Corrupt Judges problem. Other reviewers have a valid point that OFW financially benefits from the lucrative, niche divorce industry but it didn't create the industry. Family Court and our government system is the chicken and OFW is the egg. Our abuser now rants to our kids how much he hates OFW, he reads our messages to them out-loud and tells them it's all your Mother's fault for bad communication but he has blamed and denigrated me to the children for anything and everything for going on 2 decades so nothing new there. The judge tells him to stop involving the children but does absolutely nothing about it when he admits what he does, the children tell the judge he involves them and I repeatedly provide proof that he still puts them in the middle. The family court system is broken in California. Survivors should not be forced to communicate with our abuser. We should be allowed to "just leave" as everyone tells us to do and praises us for. No one seems to know about post separation abuse and how abuser's use the family court system to weaponize the children.

They need to have monthy plans. I have three months left before my child turns 18 and i had to pay 119$ to write 1 message.

Fantastic app, has all the features you need in one place, messaging, calendar, document section.

Ex was constantly trying to confuse and overcomplicate communication but using multiple platforms i. E. texts, whatsapp, email. This pulls it together into one place, he cannot hide from the mistakes he keeps making now. Whilst it doesn't stop an abusive ex from saying un true and nasty things (why do people think an app would change their ex's personality?), it does log it nicely so that my lawyers can see everything and should anything go to court, it will be easy to prove.

Awesome for accountability when in high conflict situations. I am a step parent where my spouse is dealing with severe alienation, fraud, forgery, medical collections and unilateral legal decisions for his child made by his ex.

The other parent cannot delete messages, add events to the calendar after the fact nor fudge medical expenses. You can clearly see who logs in and who doesn't and who is cooperative and who isn't.

He had this added via court order when she was hiding bills from him and agreed to pay for both parties. If you are experiencing any degree of financial, emotional or verbal abuse from your ex: Our Family Wizard is highly recommended! You cannot stop the crazy but you can manage it.

I have had no issues with the app or the updated version and it is easy to use and hassle free. I have an abusive ex and this way things are recorded and knowing they have read the messages making them accountable if they chose to ignore. I agree with a previous post that all the negative reviews are from disgruntled ex's that don't like the idea of this system being so imperative that they can't lie or say they never got the message simply a lie

GMail or any other email client would be a far superior solution. Using any other email client I can forward my emails to the same recipient thus keep continuity. This apps makes every email message unique if you want to follow up on your own email... such as a reminder. This simple issue causes more confusion than anything and we want clarity.

The fact that the app doesn't sort based on chronology is equally mind blowing.

OFW likes to decide not to print... often resulting in delays to creating motions, affidavits and evidence.

Not a single judge knows anything about this app other than to suggest it.

I am using this app the same way as I would with google account. The only difference I have to pay $ do the other parties request during court.

For 4 years now we had week off/on and the only communication needed was for medical/dental appointment notice and uploaded documents following visits. The other thing was notice for pick up time/location.

I am not saying this app is bad or good. I know in my situation I will still refuse respond to any negative response from the other parent. Going back and forth with undermining decisions or pointless comments can never be solved by an app especially when the other party disagrees with everything.

I wish I could give this 0 stars. This whole website/app could be avoided by use of a simple shared google calendar. This $119 per year is ridiculous, I can think of much better ways to use that money. We use this because we were mandated to, but once that is over, we will be using common sense and a google calendar (with read receipts) that does the exact same thing - for free!
It's a shame that courts mandate this, divorce is expensive enough.

This app offers little more than email and a shared schedule for a hefty cost. $170/year per person. Yes it provides a log of communication in one location and a journal and calendar can be shared but there's not much else.
My co-parent decided it wasn't worth the month and is no longer using it, because email is basically the same, so I'm out the $. On a very restricted income raising 3 kids and doing my best but there is no recourse. It's mine for the remainder of the year, regardless of it being just over a month of using. Zero flexibility or extenuating circumstances from customer service. Rarely do you encounter that. Most companies are understanding and take into consideration circumstances but it seems like just a money grab for what it is. If you can make it through email save the $400 and do something better with the money.

This app has features that are either difficult to use or do not work at all. Calling Support to resolve these issues doesn't seem to get the makers improve the logistics of this app.
Its a total waist of money.

This is a garbage app that costs WAY more than it should. Their "full suite of tools" costs more to use than the base $99/year for each participant. So for $200/year you basically get a text app. You can link your lawyer to your account, but they do not actively review your communication.
Customer service is abhorrent. I've had an easier time explaining math to my 1st and 3rd grader.
Courts should not be allowed to force you to use this app.