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OrthoticShop

Overview

OrthoticShop has a rating of 4.7 stars from 11,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, quick delivery and arch support. OrthoticShop ranks 142nd among Athletic Shoes sites.

service
17
value
18
shipping
17
returns
9
quality
18
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74,199 reviews
How would you rate OrthoticShop?
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Cynthia S.
1 review
0 helpful votes
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Will have to see the sleeves first and wear them
January 7, 2017

Will have to see the sleeves first and wear them.
Perfect! They are comfortable. It is so nice to wear my flip flops with SOCKS- no cold feet now. It would please me if I could buy 3 pairs at a discount.

Date of experience: January 7, 2017
Autumn H.
2 reviews
0 helpful votes
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It was an easy experience for the first time, once I get my product and am happy I will most likely recommend to others in need. It\'s tough to find such products that work and I\'ve used 3/4 arch cushions but purchased from foot doc before, nice to have online option.

Date of experience: March 30, 2011
Diane D.
1 review
0 helpful votes
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Easy access...
July 15, 2015

Easy access...great variety...excellent product. Bought a pair 4 years ago and still wearing them and they are in good shape. Feet don't get tired even if worn all day because of the design and great support.

Date of experience: July 15, 2015
Cathy L.
3 reviews
0 helpful votes
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Wish there was a narrow option because I have to wear very thick socks could keep them on my feet. Not all big footed people are a heavy weight. 5 foot seven and 125 pounds at 75 I've got skinny feet.

Date of experience: November 17, 2017
Denise F.
3 reviews
0 helpful votes
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This is my second purchase from your company
June 22, 2017

This is my second purchase from your company. Both purchases went very well. As they were gifts for special people, I did many follow-ups assuring that the recipients were happy. Would recommend your company and will continue to do business with you.

Date of experience: June 22, 2017
H D.
1 review
0 helpful votes
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Love your selection on shoes and boots!
February 13, 2018

Love your selection on shoes and boots! I thought, however, that I was buying Vionic brand shoes--the ones I purchased are 'Trotters'. They look like they'll have good support but will take awhile to break in.

Date of experience: February 13, 2018
Jeannine V.
1 review
0 helpful votes
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I have never placed an order where the site stopped and reminded me to add a 10% off coupon... this was refreshing! The Vionic slippers are very comfortable and help relieve stress from my feet when I stand on hard floors.

Date of experience: January 3, 2018
Hulithedane P.
1 review
0 helpful votes
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Truly informative guidance for finding the right insole. Also had my size (Womens 12) which is not easy to find. Thank you. I'm going to try these first before I run off and spend $300 or more at one of the competitors. For that price, I'd rather buy a fine pair of Italian leather dress shoes!

Date of experience: August 20, 2018
Foy D.
1 review
0 helpful votes
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I had no problem ordering, price with discount very good, was happy to find my shoes, can" find any where, store here in my town has closed after 40 yrs, but my city is going thru down turn since hurricane Harvey,

Thank you for on time delivery

Date of experience: April 13, 2019
barbara C.
1 review
0 helpful votes
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I like all three of the shoes I ordered
June 12, 2019

I like all three of the shoes I ordered. One pair were held up for some reason but once company was made aware they reacted quickly to get me the full order. Very satisfied and will certainly order from them again.

Date of experience: June 12, 2019
Pam J.
2 reviews
0 helpful votes
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Ordering is simple, I did not appreciate not having been told that one item would be sent from a different location and take more time than originally promised. Also I need to return the soles, wrong size.

Date of experience: June 11, 2019
NH L.
1 review
0 helpful votes
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Found a better price here than on Amazon, plus they had free shipping and gave me a discount code to induce me to purchase. The only surprise was how quickly I received my shoes! Very happy with this vendor.

Date of experience: March 16, 2015
coastal g.
1 review
0 helpful votes
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Thanks for the coupon code at check-out, a nice surprise, and great price on this shoe.

I love my new sandals, they are better even than expected. The only complaint, a very small one, is that shipping seemed a bit slow. And yes, I am definitely spoiled by other vendors who provide free overnight shipping. Just spoiled that's all.

Date of experience: August 29, 2016
Ismail S.
1 review
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Sandal is overall nice and comfortable
October 2, 2011

Sandal is overall nice and comfortable.
However i was just wondering by seeing its design that if it is also suitable for physical activities (like running or some basic sports) and its water resistance.

Would appreciate ur response on this.

Date of experience: October 2, 2011
MaryAnn G.
1 review
0 helpful votes
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It would have been easier to have entered my personal information first instead of after I had finished deciding what I wanted to purchase (when starting the ordering process).
The shoes are very nice but seem to run a little small. With regular cotton thin socks they will work ok.

Date of experience: May 18, 2017
Celeste M.
1 review
0 helpful votes
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Size off a bit on my shoes
December 23, 2017

Size off a bit on my shoes. Husband's slippers nice. I feel the site misrepresented itself as being Canadian. With the exchange and duty our items were well over 100 each. Never would have ordered had I known this. One month for delivery? Bit off.

Date of experience: December 23, 2017
lms P.
1 review
0 helpful votes
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Very pleased with products and quick delivery time
February 21, 2018

Very pleased with products and quick delivery time. Prices are comparable to other sites that carry the brand of footwear I bought, but selection was better here and the free shipping a definite advantage. Will definitely come here first for my next pair of shoes.

Date of experience: February 21, 2018
Anna N.
10 reviews
0 helpful votes
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The flip flops are great!
September 9, 2016

The flip flops are great! Not as much arch support as I'd hoped for, but they still feel good. I'm pregnant with my fourth and this time my sciatic nerve really hurts! But these have been helping when I wear them around the house.

Date of experience: September 9, 2016
mary T.
2 reviews
0 helpful votes
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Very comfortable
August 8, 2015

Very comfortable. No foot pain while wearing! Great arch support. Very attractive & stylish! Bought in a couple different colors. Got lots of compliments! My Orthopedic Dr even noticed & approved!

Date of experience: August 8, 2015
Marta K.
2 reviews
0 helpful votes
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Like the sandals
July 6, 2011

Like the sandals. The only thing I'm not crazy about is the foot contact surface, which squeaks when my foot rubs against it. Wish this was a different material. But they are comfortable and have good arch support.

Date of experience: July 6, 2011