Overview
OrthoticShop has a rating of 4.7 stars from 11,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, quick delivery and arch support. OrthoticShop ranks 142nd among Athletic Shoes sites.
Instant Feedback
Love my slippers! They arrived on the date that was stated on the e-mail. From the time I ordered them and when they arrived was less than a week.
The slipper shoes I received are too large. I need to return them. Please send me the information I
Need to return the 2 items.
Thank you,
I received my shoes faster than expected & they provide great support, helping my plantar fasciitis. So far, so good!
My experience was very positive, the shoes arrived when expected and in good condition. I will most likely do business with OrthoticShop again.
I have ordered from Orthotic Shop a few times before, mainly slippers. Their deals are fantastic. Love them.
Nice lookin shoe, but needs more cushion, and no arch support, very uncomfortable, I work and walk all day, needed more confort since I am 66 years old.
Excellent customer service. The delivery experience was very good. The fit of my Olukai Oreo shoe is also very good. Overall great experience!
I received the gift I ordered without issues t is a Christmas gift so I can not say at this time if it worked for her
Shoes are just what I needed. Good support for arch and heel. Also approved by my physical therapist for my plantar fasciitis.
I was searching for sandal slides with a high arch and found some I liked online at The Orthotic Shop. They offered a 10 percent off coupon code on your first order, so I placed an order. When I entered the coupon code they gave me, it said the coupon was invalid. I almost canceled my order at that point and I wish I had, but I needed the slides for a trip, so I ordered anyway without the discount. When I first received them, they fit nicely and the high arch felt perfect for my feet. However after wearing them off and on for 4 days, the material stretched somewhat and the left one began to have a problem. As I walked, my heel slipped off the shoe to the right so that my foot was no longer aligned with the shoe but was at an angle. If I manually put my foot back in alignment, the upper automatically moved it back to the angle after a few steps. The right one still fit perfectly, so the left obviously had a flaw. I wrote the company and their first response was to simply say they couldn't accept a return on an item that had been worn. I wrote back and pointed out that the shoes were less than a week old and that there was an obvious fault in the manufacture of the left shoe since the right didn't have this problem. I couldn't believe that they wouldn't stand behind their product. Their response was that there was no flaw- I just needed a shoe with more support to correct my gait. There is nothing wrong with my "gait". I have 3 other pair of slides (without the high arch) and none of them exhibit this problem. If anyone else has a high arch and is looking for slides, try Rack Room Shoes. They have several brands that fit the bill and they actually have customer service. I feel like I threw away $64 and I will never order from this company again.
Shipping address 111 Bonanza Turpin Ok *******
The item material apparently has changed from the last time they purchased these... Is not satisfied with it and wants to exchange them for a different item
Weary from searching lots of sites with no results I Stumbled onto your site trying to find my 82 year old mom booties that she could wear with an ankle brace. Found a wide in the style she wanted. They fit and she will be ordering another pair. Thanks!
Have many physical problems with feet, legs, back. Had these same exact shoes ten years ago and was thrilled to see they still make them! Decent price, too. Fit the same, comfy as my last pair. Wore them until the soles split. Like going home.
Kept getting an error during payment. Assuming trying to set up an account interfered with it? Ended up paying through Paypal. Received shoes quickly and was very pleased. Will definitely shop here again.
I'm extremely pleased with both items. The step up has me walking almost normal again and the the brace used at night is comfortable and accomplishes the need to keep my foot flexed. We found you by doing an internet search. It would be great if doctors were educated regarding your products. Thank you.
I had some problems with the Paypal link and a double order was placed, but the owner saw my attached note followed up immediately. He made sure they only shipped out and charged me for one full order not two the very next day. Great customer service! Thank you!
I am always looking for comfortable shoes for my husband. I will continue to check out your site as his needs require.\This is a Christmas present so don\'t inquire about order until after the holidays, please.
Quick ordering and love that you can use amazon and google protection---I have never seen such great packaging of products delivered to me--lots of care taken in prep for shipping the items I ordered ---well done!
It was very easy...Hoping it will b just as easy if the shoes do not fit correctly...Thank you! The sandals feel awesome...They are really helping my feet...Thanks again...I might have to order another!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members