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OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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It was very easy to find the item prescribed by my orthopedist. Shopping online saved me about $* rather than ordering from a medical supply shop. And, I have door to door delivery whereas I would have to go back to the shop and pick up my order. THANK YOU!
LOVE you guys. Lifelong customer!
Had just what I was looking for at a competitive price. Purchase did not fit correctly but return policy was great and I expect that the problem will be corrected shortly. Thank you!
This is my second purchase from this site and I have been very happy so far. I have recommended it to others and will return again in the future.
Shoes I ordered didn't fit, so I had to return them.
I am still trying to get the right fit. Thank you for your patience.
Thank you for your on-line help. Great products, fast shipping and wonderful, prompt service.
The only negative I had was the original order was cancelled for some reason. I called customer service and she said the order was "deleted"'. She told me she would put the order through and the items would would arrive the next day and they did!
I am glad to have found what I needed. I hope we will only need these shoes for a short time, so hopefully we won't need to buy more.
Out of stock on my first three choices. This was very discouraging.
When trying to return item for exchange product return form did not load properly resulting in requirement to telephone customer service.
Return Form needs work in system and to use same wording as on packing slip or order confirmation. Check out llbean return protocol.
Was disappointed they were returned first time ordered but the follow up from your end was great thats why I did not hesitate to re-order,,,only hoping this time no problems. After reordering I am very happy they arrived with no problems this time. 'Would not hesitate to order anything in the future...thanks Carolyn Bibeau
Very comfortable shoes.
Everything was as stated. Happy customer!
I am rating them down because their supplier shipped the shoes to the Orthotics Shop instead of shipping them to me. I do not know whose fault it was, but it caused the shoes to be late for my daughter for school. I contacted Orthotics Shop via email and they shipped them on out to us and we got them within 2 business days. However, I asked someone to call me and no one did. All correspondence was done via email.
Jean
Many of the shoes I was interested in were out of stock.
The service was great!
SPEED PROCESS QUALITY SHOES
Free shipping, easy to find shoes wanted with website, shop by brand, new arrival, etc. Easy to order.
Always fast. Always the best price.
Quality product with the right price along with prompt service.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.