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OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I have been having trouble with Planter fasciitis and thought that my only relief was going to be shots... I LOVE my shoes and they help soooo much.
Signed, One Happy Customer.
Marion Lynn
Lookng forwRD TO RECEIVING MY SHOES
It would be great if you could ship to a location in canada without the high cost of shipping.I would probably shop more often,as I`m sure others would as well.
I had an excellent experience shopping at orthoticshop.com! I had a problem with shipping that was the Post Office's fault, which caused my order to be returned to sender. I called the orthoticshop.com customer service and explained the situation. They shipped me a new order right away so I didn't have to wait any longer to receive my order. They were extremely helpful during the whole process and it was very much appreciated!
Great Service,very fast delivery,will be doing some more shopping with you shortly.
Great!
Please call me. I really was confused. At first the web-site said that the product would ship in 2-3 days & that free shipping was applied. Then, when I went to pay for the order, the shipping options came up and the free shipping was checked, with other boxes i could check if I wanted 2-3 day shipping, as if that was not what was included in the prices. I\'m confused.
When I received the order in 3 days I was thrilled. It came at just the right time. Also the quality was wonderful! I will definitley buy from you again! Keep up the great work! Sincerely, Dina D'Arcangelo
McLean, Virgina
Ordering was great. Like no shipping fees. I have received my shoe. They are very nice. I am wondering if I should have ordered a size smaller. I feel they are a little loose, but I fear that the next size down would be too small. Maybe I needed a narrower shoe. I am still deciding what to do.
First order; however, looks like a good relationship. Order now complete and the job is first rate.
Finding a FLAT, cushioned insole to fit over my custom-made orthotics has been difficult. I went to several sites before I found exactly what I needed here.
I loved the lower prices and fast delivery.
I just ordered. It is impossible to answer the second and third honestly. It is inappropriate to ask those questions at this time.
This was a GREAT shopping experience!
Checkout with PayPal is quite confusing experience on your site. I had to go back and forth twice btwn your site and pp before I received payment confirmation. Weird.
Clear descriptions of product, well packed, and exactly right!
I got my order but, I wear size 10 so I order my size they were very small so I sent them back.
Easy site up, no interference and extra charges
I am very satisfied with my overall experience with the OrthoticShop and do plan to use this site again for future purchases.
Good selection of footwear, and overall I'm satisfied with my purchase. At the time I placed my order, the PayPal order option did not appear to work and there was some confusion upon checkout. However, the products were shipped and received promptly. I'll be shopping again!
I had a problem in the checkout section. It was not user friendly.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.