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OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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These were the exact same orthothics that my husband's physician charged almost triple for. We're on a fixed income and it really helps.
Very happy with all. Product was excellent & shipping was fast, price was great.
Very nice website! I hope my orthotics fit in the boots I just ordered and that they are waterproof and warm in the snow! Unfortunately I will be returning the boots as they are a little old fashioned for my tastes. I will be exchanging then for something different. I was very satisfied with everything. Great shopping experience - I hope I find a pair I want to keep:)
My product was shipped promptly and arrived without any issues. I would definitely order from the Orthotic Shop again.
Fast, easy & just what I wanted!
Thank you for the free shipping. It makes a difference.
Great price on shoes.only shoes we wear for work..
How can I get the coupons
Recd item quickly. Great price. Would buy from again. Thanks
The slippers are great. My heel pain has been reduced greatly and I never have any pain while wearing them.
Had a great experience in dealing with the OS, and customer service was particularly helpful. I wrote a note with questions on a Friday night and promptly heard back and had all the info I needed to order on Saturday EVEN though they were closed! In other words, they were that attentive which was appreciated. I also got a callback so I am likely to be a repeat customer.
Awaiting full refund at this time. Sent the product back last week as directed. I was astonished by the product. It was so thin. No support. Insoles would have been just as good. For that price ($*** - Archcrafters Custom Running insoles) I was expecting heavy duty full length orthotics like the pair I had. I now notice it does say "insoles" hmmm. I tried them for a couple of days to make sure. Right foot big toe was killing me. I had enough. On the upside, I thought I would have to take a financial loss. I was surprised by their quick reaction to offer a refund. Still waiting so jury is out. They should call them custom insoles. They are clearly not orthotics. Offered to mail one of mine to them before purchase. They said I could do that after I paid. Never happened. I emailed photos of my orthotics and details. No response. Not sure if they even looked at them. Live and learn.
My husband LOVES the insoles we purchased! He is very happy.
Quick and easy
I now own Orthaheel walking shoes, sandals, and slippers and can't tell you how much better my feet feel after dealing with plantar fasciitis. I can walk without pain.
Wife loves the shoes!
Shoes were exactly as described. Quick shipping.
I have been using the Cool Gear bottle since receiving it as a gift some time ago. Found your website after locating the bottle on AMAZON. Since you offer free shipping, I'll place my order with you. Thanks.
Now my wife also has her own bottle and we have a spare.
SHOULD HAVE ORDERED SOME EXTRA STRESS AND THE SMALLER BOTTLE FOR OUR GRANDDAUGHTER.
Happy to recommend Orthotic Shop.
The slippers have gone a long way to give me some relief from my plantar fasciitis. I highly recommend them.
Easy
You guys were great! Will definitely shop with you again.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.