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OrthoticShopReviews 11,361

4.7

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Paulette V.
2 reviews
0 helpful votes
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These were the exact same orthothics that my husband's physician charged almost triple for. We're on a fixed income and it really helps.

Date of experience: November 19, 2012
MaryLou A.
1 review
0 helpful votes
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Very happy with all
November 19, 2012

Very happy with all. Product was excellent & shipping was fast, price was great.

Date of experience: November 19, 2012
Toni R.
2 reviews
0 helpful votes
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Very nice website!
November 19, 2012

Very nice website! I hope my orthotics fit in the boots I just ordered and that they are waterproof and warm in the snow! Unfortunately I will be returning the boots as they are a little old fashioned for my tastes. I will be exchanging then for something different. I was very satisfied with everything. Great shopping experience - I hope I find a pair I want to keep:)

Date of experience: November 19, 2012
LisaJ C.
1 review
0 helpful votes
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My product was shipped promptly and arrived without any issues. I would definitely order from the Orthotic Shop again.

Date of experience: November 18, 2012
Mary L.
3 reviews
0 helpful votes
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Fast, easy & just what I wanted!
November 17, 2012

Fast, easy & just what I wanted!

Date of experience: November 17, 2012
Debra S.
4 reviews
0 helpful votes
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Thank you for the free shipping
November 17, 2012

Thank you for the free shipping. It makes a difference.

Date of experience: November 17, 2012
PATRICIA G.
2 reviews
0 helpful votes
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Great price on shoes..
November 15, 2012

Great price on shoes.only shoes we wear for work..

Date of experience: November 15, 2012
Fazia B.
1 review
0 helpful votes
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How can I get the coupons
November 14, 2012

How can I get the coupons

Date of experience: November 14, 2012
HT G.
1 review
0 helpful votes
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Recd item quickly
November 14, 2012

Recd item quickly. Great price. Would buy from again. Thanks

Date of experience: November 14, 2012
Judy R.
4 reviews
0 helpful votes
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The slippers are great
November 14, 2012

The slippers are great. My heel pain has been reduced greatly and I never have any pain while wearing them.

Date of experience: November 14, 2012
Barry P.
3 reviews
0 helpful votes
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Had a great experience in dealing with the OS, and customer service was particularly helpful. I wrote a note with questions on a Friday night and promptly heard back and had all the info I needed to order on Saturday EVEN though they were closed! In other words, they were that attentive which was appreciated. I also got a callback so I am likely to be a repeat customer.

Date of experience: November 13, 2012
Mark G.
1 review
0 helpful votes
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Awaiting full refund at this time
November 12, 2012

Awaiting full refund at this time. Sent the product back last week as directed. I was astonished by the product. It was so thin. No support. Insoles would have been just as good. For that price ($*** - Archcrafters Custom Running insoles) I was expecting heavy duty full length orthotics like the pair I had. I now notice it does say "insoles" hmmm. I tried them for a couple of days to make sure. Right foot big toe was killing me. I had enough. On the upside, I thought I would have to take a financial loss. I was surprised by their quick reaction to offer a refund. Still waiting so jury is out. They should call them custom insoles. They are clearly not orthotics. Offered to mail one of mine to them before purchase. They said I could do that after I paid. Never happened. I emailed photos of my orthotics and details. No response. Not sure if they even looked at them. Live and learn.

Date of experience: November 12, 2012
Lori s.
1 review
0 helpful votes
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My husband LOVES the insoles we purchased!
November 12, 2012

My husband LOVES the insoles we purchased! He is very happy.

Date of experience: November 12, 2012
Sophia D.
7 reviews
0 helpful votes
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Quick and easy
November 12, 2012

Quick and easy
I now own Orthaheel walking shoes, sandals, and slippers and can't tell you how much better my feet feel after dealing with plantar fasciitis. I can walk without pain.

Date of experience: November 12, 2012
Roland G.
1 review
0 helpful votes
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Wife loves the shoes!
November 11, 2012

Wife loves the shoes!

Date of experience: November 11, 2012
Nancy S.
2 reviews
0 helpful votes
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Shoes were exactly as described
November 11, 2012

Shoes were exactly as described. Quick shipping.

Date of experience: November 11, 2012
Barry M.
5 reviews
0 helpful votes
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I have been using the Cool Gear bottle since receiving it as a gift some time ago. Found your website after locating the bottle on AMAZON. Since you offer free shipping, I'll place my order with you. Thanks.
Now my wife also has her own bottle and we have a spare.
SHOULD HAVE ORDERED SOME EXTRA STRESS AND THE SMALLER BOTTLE FOR OUR GRANDDAUGHTER.
Happy to recommend Orthotic Shop.

Date of experience: November 11, 2012
Lisa X.
16 reviews
0 helpful votes
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The slippers have gone a long way to give me some relief from my plantar fasciitis. I highly recommend them.

Date of experience: November 10, 2012
cathy A.
1 review
0 helpful votes
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Easy
November 10, 2012

Easy

Date of experience: November 10, 2012
Elizabeth U.
4 reviews
0 helpful votes
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You guys were great!
November 9, 2012

You guys were great! Will definitely shop with you again.

Date of experience: November 9, 2012