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OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I only recently started having problems with my feet and knees (aching). My husband has inserts that he wears all the time but I would have to wait until next summer to have inserts made for me as well. I tried other shoe brands that advertised good arch support, but it wasn't until I tried a pair of Orthoheel shoes that the foot and knee aches went away. I quickly bought two more pairs and am wearing the Nell boots now. The shoes arrived faster than another order I made even earlier. Iâ€ll thrilled!
Always reliable in receiving a great product at a great price!
My mother has a lot of trouble finding slippers large enough for her troubled feet. You have a wonderful selection of slippers in a size 12!
As always, love the product and received in a timely fashion! Had a question and a small issue, the customer service was remarkable! Resolved same day, will shop here again!
Great prices, great Orthaheel return policy
You have great prices for orthotic inserts that I pay much more for in a store. Thanks.
Great service - great prices! Questions answered promptly and thoroughly...will definitely shop again!
Thanks!
Your custonmer service was very good, i had to return an
Item and was sent wrong item in error,
When i called, the situation was handled with great care
Thanks,
This is my first time using this site and I am very pleased with the product and the timely delivery. I will use it again.
Love these slippers.I\'m tempted to wear them when I go shopping or anywhere I go.This is my 2nd pair.They are still going strong but I decided I needed a "backup pr." and they are on sale so now is a good time to buy.Can\'t remember what size I ordered last time so I hope I got the size right.My foot size varies from shoe to shoe.
I tried many inserts for work boots. These inserts are by far the best.
Sale prices as not carried into cart. Seems pretty dubious to show a sale price and then one has to struggle to understand what\'s going on with the price in the cart!
A very smooth transaction & fast delivery.
I bought a pair of these shoes some years ago in Bundaberg, Queensland, Australia, a very comfortable support shoe. I wear these shoes every day & as they are now wearing out, I wished to replace them with the same style. Unable to find them in Australia, I was delighted to find them available at your shop.
Thank you, I will be happy to purchase from you again.
Great product at a great price
Wish there were reviews for the items that i was interested in buying. Price was very competitive and customer service was great, but shipping was a little slow; item arrived 6 business days after i placed the order. I think i'm spoiled by other sites with faster shipping.
LOVE the free shipping, easy to navigate and find what I needed, convenience of shopping online, appreciate the ease of completing payment through Paypal. All good, thank you!
The shoes were great. They fit really well and I'm very happy with them.
Been buying from u guys a few years now your the only ones who have the shoes our son could wear thank you.
We placed our order on nov 10, wasn't shipped until the 15th and it took until the 26th to get here - waaaaay too long.
Two weeks from order to delivery is unacceptable:(
Even though my husband loved the product - we won't order from them again...it was like the pony express delivered them!
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.