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OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Very good service and fast shipping to australia
Product was poor quality.
Awesome site!
Most awesome experience with an online OTC foot orthosis purchase ever! Will def continue to use this site for all my CPed needs :) and phenomenal customer service
Very easy
I am currently wearing your shoe (the same style I just ordered)and with my many foot problems, it is the most comfortable shoe I have ever had on. Also, it has held up so well. I have had the shoe for over a year and wear it everyday. Now I can rotate and will get even long wear. None of our specialty stores in our area could fit me with a truely comfortable shoe. Thank you
Fast and simple, easy to use website
Exactly what i ordered and they fit true to size and are super comfy! My mother loves them.
I suffer from Mortons Neuroma and have been unable to find support that gives me any relief. Your ProTech full length arch support allow me to talke walks and work with no pain. I love them.
Good price and no shipping fees.
My shopping experience was great. I\'m hoping that the insoles are comfortable. If so, I will definitely order from here again.
The Dr. Drew shoes were very good and at a good price. The velcro works very well. The medium size seemed to be a bit small for use with my orthotics, so I requested a wide size. The exchange was handled very well. Although the wide size is a bit wider than I would prefer it is functioning very well. I like the shoes better than some more expensive diabetic shoes that I have purchased elsewhere in the past.
Thank you for the free shipping
It took awhile to receive the package but it was not the Orthotic Shop's fault. The shoes were not in their stock so Orthoheel was to fill the order. Orthotic Shop customer service was very helpful in locating the problem and communicated it to me quickly. Orthoheel was moving the warehouse and this delayed the shipping.
Got the right product, on schedule, at a competitive price. Good experience.
Out of stock on some crocs rx items, but good prices & reasonable delivery time
Order placed on 11/27 and received on 12/17. After receiving no shipping information, I called Customer Service. I was told that the order had been sent to another location and that I would receive a call the following day regarding my order status. I never received a call or any other follow-up correspondence.
Good product.
Timely delivery and very good customer service. Had to exchange shoes for a smaller size and they made it so easy. A pleasure to deal with and I love the shoes.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.