website thubmnail of OrthoticShop

OrthoticShopReviews 11,361

4.7

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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scott K.
5 reviews
0 helpful votes
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Very good service and fast shipping to australia
December 25, 2012

Very good service and fast shipping to australia

Date of experience: December 25, 2012
Robert F.
5 reviews
0 helpful votes
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Product was poor quality
December 24, 2012

Product was poor quality.

Date of experience: December 24, 2012
Ron D.
16 reviews
0 helpful votes
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Awesome site!
December 23, 2012

Awesome site!

Date of experience: December 23, 2012
Lia J.
3 reviews
0 helpful votes
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Most awesome experience with an online OTC foot orthosis purchase ever! Will def continue to use this site for all my CPed needs :) and phenomenal customer service

Date of experience: December 23, 2012
S H.
3 reviews
0 helpful votes
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Very easy
December 23, 2012

Very easy

Date of experience: December 23, 2012
Debra B.
9 reviews
0 helpful votes
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I am currently wearing your shoe (the same style I just ordered)and with my many foot problems, it is the most comfortable shoe I have ever had on. Also, it has held up so well. I have had the shoe for over a year and wear it everyday. Now I can rotate and will get even long wear. None of our specialty stores in our area could fit me with a truely comfortable shoe. Thank you

Date of experience: December 22, 2012
Mark R.
12 reviews
0 helpful votes
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Fast and simple, easy to use website
December 22, 2012

Fast and simple, easy to use website

Date of experience: December 22, 2012
nicole G.
3 reviews
0 helpful votes
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Exactly what i ordered and they fit true to size and are super comfy! My mother loves them.

Date of experience: December 21, 2012
alegresha Z.
1 review
0 helpful votes
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...
December 20, 2012

Date of experience: December 20, 2012
Linda L.
6 reviews
0 helpful votes
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I suffer from Mortons Neuroma and have been unable to find support that gives me any relief. Your ProTech full length arch support allow me to talke walks and work with no pain. I love them.

Date of experience: December 19, 2012
Brenda C.
4 reviews
0 helpful votes
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Good price and no shipping fees
December 19, 2012

Good price and no shipping fees.

Date of experience: December 19, 2012
Laken V.
1 review
0 helpful votes
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My shopping experience was great
December 19, 2012

My shopping experience was great. I\'m hoping that the insoles are comfortable. If so, I will definitely order from here again.

Date of experience: December 19, 2012
Russell J.
3 reviews
0 helpful votes
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The Dr. Drew shoes were very good and at a good price. The velcro works very well. The medium size seemed to be a bit small for use with my orthotics, so I requested a wide size. The exchange was handled very well. Although the wide size is a bit wider than I would prefer it is functioning very well. I like the shoes better than some more expensive diabetic shoes that I have purchased elsewhere in the past.

Date of experience: December 19, 2012
EG C.
1 review
0 helpful votes
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Thank you for the free shipping
December 19, 2012

Thank you for the free shipping

Date of experience: December 19, 2012
Stella Z.
1 review
0 helpful votes
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It took awhile to receive the package but it was not the Orthotic Shop's fault. The shoes were not in their stock so Orthoheel was to fill the order. Orthotic Shop customer service was very helpful in locating the problem and communicated it to me quickly. Orthoheel was moving the warehouse and this delayed the shipping.

Date of experience: December 19, 2012
Ed G.
5 reviews
0 helpful votes
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Got the right product, on schedule, at a competitive price. Good experience.

Date of experience: December 18, 2012
Ruth S.
14 reviews
0 helpful votes
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Out of stock on some crocs rx items, but good prices & reasonable delivery time

Date of experience: December 18, 2012
Thomas E.
10 reviews
0 helpful votes
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Order placed on 11/27 and received on 12/17
December 17, 2012

Order placed on 11/27 and received on 12/17. After receiving no shipping information, I called Customer Service. I was told that the order had been sent to another location and that I would receive a call the following day regarding my order status. I never received a call or any other follow-up correspondence.

Date of experience: December 17, 2012
Diane E.
8 reviews
0 helpful votes
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Good product
December 17, 2012

Good product.

Date of experience: December 17, 2012
Jan H.
1 review
0 helpful votes
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Timely delivery and very good customer service
December 16, 2012

Timely delivery and very good customer service. Had to exchange shoes for a smaller size and they made it so easy. A pleasure to deal with and I love the shoes.

Date of experience: December 16, 2012