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OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Husband has neuropathy, he's very happy so far.
Straightforward. Easy.
Quick, easy and Vionic shoes are so comfortable.
Too many options with limited sizes/colors in stock
Problem with pay pal not site.
When I went to check out, the discount code would not work so I contacted customer service, which to my surprise they gave me a new code.
When I received my shoes, they were too big, so I went online to find out what I needed to do to exchange them. To my surprise again, it was very easy to return them for an exchange.
Easy to deal with
Your Web site leaves a lot to be desired, I played with it all day just to place and order. Won't wait that long next time. Sent email
John
Finally got it to work. The shoes I ordered came as predicted, and I loved them, most comfortable shoes a 12- 4E person has owned. As you know big shoes can fit but don't always feel comfortable. These do.
Now clean up your act on the web site and our love affair will be complete.
I'm finally getting the arch support I've been searching for in slippers, and the compression ankle sleeve is relieving a lot of my discomfort.
At first I didn't like the fit, they were hard with no cushion. However, my sciatica flared big time, and walking was extremely painful. I decided to try the shoes. Oh my goodness, what a difference! Walking in them, eased the pain, and the more I walked in them the more the pain dissipated. I know it was the shoes, because I put my old slippers on, and the pain was back! I can't thank you enough for these wonderful shoes!
I've bought from this site before and have always been pleased.
Thank you for your help.
Good overall shopping experience.
WHEN CHECKING OUT a message appeared stating I had a one time additional 10% off my purchase. However there was nowhere to input the code oS-******* to get the add'l 10% off. I did get the Thanks15. But did not get the add'l 10%.
Efficient and as advertised.
The two pairs of size 6W that I received fits better, I will return the size 7W that I ordered earlier. I am happy that the width is sufficiently wide and true to size.
Very easy ordering
The web site was very easy to order from
Super fast service - great prices
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.