On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
The item is just as ordered and I'm so glad the slippers finally arrived. They were scheduled for delivery on Friday to be given as a gift and unfortunately did not arrive until Monday. Deeply disappointed with UPS delivery after many follow up calls but the product itself is perfect.
I am very happy with my new insoles.
Had difficulty setting up an account
The product was terrible quality and was not unusable! I will be returning it.
So far so good. I'll be back on a later date.
LOVE that the Sole Orthotics are less expensive than anywhere else, since I have to have them so my feet don't hurt all the time! THANKS!
THANKS
This was the first time I ordered from orthotics and it went well. My only complaint is that it is very time consuming to complete the return process. Unfortunately I did not keep what I ordered. Other companies include the return label inside the box but with orthotics you had to contact the company and reprint it on the computer.
The website was easy to use; the free shipping is a plus as was the first time user discount. The delivery time was good also.
The sandals aren't as comfy as I had hoped. My plantar fascitis is very painful & these aren't the comfort I was going for.
I got my order
Love Vionic great selection and proces
Received products in timely manner and everything was as promised. Very satisfied.
Great for folks with narrow feet!
Still waiting for a phone call
Hoping my hard to find comfortable shoes is solved with this purchase. I used to wear this type of shoe when much younger. At 73 feet have spread so hoping this will be perfect
I received the shoes and I was hopeful that they would fit comfortably, but I just can't wear this shoe or any others I have tried because of my big toes. Alas, guess I will stick to what I have been wearing for years, the Vionic open toe, no heel backing slide. This is the only shoe that seems to fit and be comfortable for hours.Sure wanted a pretty shoe like these. I need to return these shoes for credit, please.
I love the orthotic slippers. They look good and feel great.
Odd sized item always in stock. Great price and expedited buying experience.
Fast delivery. Easy ordering. Love these shoes.
Service was great, on-time delivery. I haven't had a chance yet to try on the two pairs. They are different styles and I hope to keep both of them, after I have tried them on.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.