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OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I love purchasing my grandson his orthotic sandals from this company. Their prices are competitive and product quality is very good. Return policy is very good if needed, which I've had to use on one occasion because I ordered the wrong size.
It was good no deception, and the delivery was not a long time and it came in a well boxed package nothing torn up or falling apart
Easy ordering, prompt notifications, fast delivery... as easy as you can get.very satisfied with this company!
I got a pair of tennis shoes x my Mom and a pair of sandals as well. She was asking for some stylish, comfy, orthopedic tennis shoes as she suffers of blood circulation legs problem. Once she received both pair of shoes and tried her tennis shoes half day she was over the moon cuz her feet didn't get tired as fast as usual. They really looked amazing, cute and nice on her! Even my Dad liked them so much. Now she's wearing them to be in the house all day! I'm glad she's happy with the purchase and feels that she can follow today's fashion! :)
I ordered a pair of shoes on line at Orthotic Shop on 7/15/25 Shoes were not delivered until 7/30/2025. I liked the website shoe choices but 15 days to receive the shoes via UPS was ridiculous! When I had not received the shoes after 7 days I emailed and called the company to no avail. The company billed my VISA for total price on 7/16/25.
I was looking for my Bearpaw slippers in men's 11 wide. I found them on your site.It was easy to use, and I got them in a short time. I will use you again.
I ordered a pair of Spenco sandals to replace ones i've had for 10 years that I'd glued together, twice. Lots of improvements: arch support that i can feel, softer heels with deeper cup, quieter on wood floors, better traction on slick/wet surfaces - just starting to enjoy my new pair.
Bad, bad, bad, so, I order shoes and then get an email that cancels (changed) the order. No reason given. Then, I receive my refund minus $35.00. I guess I got charged for the shipping on a cancelled order, by Orthotic shop.
The shoes arrived safely and look nice. Larry had great difficulty getting them on, as the heel and sides would fold to the inside of the shoe. Part of the problem is my husband's condition and not the shoe. But if the back of the shoe had more body, I think things would be easier. Mary
Thank you for sending them in a timely manner, as I really needed them, since the other did not fit!
After wearing other brands of shoes, I'm back to Orthotic Shoes again. Just can't beat them for comfort.
My new pair of Spira shoes arrived so fast, and they fit well. Thanks for a great experience and great price!
Because there was an error on my address, the USPS never delivered my product and shipped it back. Orthoshop corrected my address and reshipped to me.
I have not tried on the shoes yet. I am confident they will be as good as all my other OrthoticShop shoes.
My order was cancelled. I was shocked about being canceled so soon. I really don't know why. I should b
It was easy ordering, the product was as stated in product description, it arrived on time. The product was easy to replace worn parts.
I have flat feet problems that require my wearing arch supports or orthotics. This was my second purchase from OrthoticShop, and in both cases I found prices to be good bargains and on-line shopping and shipping to be prompt - shoes actually arrived several days before the date promised when I placed the order.
Thanks for your product and timely shipping. 🤩🤩🤩🤩🤩😍😍😍😍😍😊Appreciate working with you. ….,,,,,,,,,;;,,,,,……………………
I ordered thhree pairs of footwear from Orthotic Shop and was notified that two items were cancelled. No explanation was given. However the extra charge on the bill in the event of returns was still charged and not reunded.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.