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OrangeShine

How would you rate OrangeShine?
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Wisconsin
1 review
0 helpful votes
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So Helpful!
January 28, 2020

I had mistakenly input an order twice and they rectified the problem right away and were able to cancel with the merchant for me with no issues. Thank you for top notch customer service!

Date of experience: January 28, 2020
California
1 review
0 helpful votes
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Great Service
August 20, 2019

Lisbeth helped me tremendously with my questions but overall Service is great & they answer promptly & very helpful! I would highly recommend this site.

Date of experience: August 19, 2019
New Jersey
1 review
0 helpful votes
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Thank you Jerica!
November 10, 2019

Jerica has helped me not once but twice (instantly). It's always helpful to have amazing customer service behind a business. Because of that, I will always shop orange shine.

Date of experience: November 8, 2019
Iowa
1 review
2 helpful votes
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Highly recommend! I'm a new boutique owner and my experience with whole sale providers as well as orange shine customer service has been all positive! Lisbeth is the best!

Date of experience: June 25, 2019
Minnesota
1 review
0 helpful votes
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Jerica took care of my issues and resolved it in a timely manner.
The pieces I ordered from Mt Valley were not as pictured or described.
Thank you Jerica!

Date of experience: October 23, 2019
Missouri
1 review
0 helpful votes
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Great Customer Service
January 17, 2020

Lisbeth was great to resolve and go out of her way to help me with an order. She not only acted fast but made it better than expected PLUS even followed up after her follow up. Highly satisfied!

Date of experience: January 15, 2020
Texas
1 review
0 helpful votes
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Help with Refund
April 19, 2020

Jerica was very helpful when handling a return for me due to defective product. Really happy with how quick and efficient she was. Thank you again for all your help!

Date of experience: April 17, 2020
Illinois
1 review
0 helpful votes
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Great Help!
September 1, 2019

I was helped by Jerica on Friday evening. I asked questions about my orders and she was very helpful in getting me answers. Look forward to working with OrangeShine!

Date of experience: August 30, 2019
Georgia
1 review
0 helpful votes
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Customer Service
March 28, 2020

I had the pleasure of chatting with Jerica! I've been trying to contact someone about some missing merchandise from my order, going on two-weeks now. JERICA WENT STRAIGHT TO THE PROBLEM AND SOLVED IT! I LOVE GREAT CUSTOMER SERVICE! THANK YOU AGAIN JERICA, YOU ROCK! HAVE A WONDERFUL DAY!

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Lisbeth is always speedy in providing assistance in any issues with delayed vendors, etc. It makes life a lot easier when there is great customer service :)

Date of experience: July 22, 2019
California
1 review
0 helpful votes
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While registering to become a buyer, Jerica answered every question I had and helped me get approved in a timely manner. The whole process was smooth and I really appreciate that! Thank you!

Date of experience: April 9, 2020
Tennessee
1 review
0 helpful votes
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Excellent Service
March 8, 2020

Jerica was amazing and very prompt on answering all my questions. I really enjoy the chat button rather than calling. Thanks Jerica! Keep up the great work...

Date of experience: March 6, 2020
Alabama
1 review
0 helpful votes
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Thank you Jerica
August 20, 2020

Jerica did a wonderful job helping understand shipping. She answered all of my questions and provided great customer service! She responded very quickly. Thank you Jerica!

Date of experience: August 20, 2020
Orange Shine O. OrangeShine Rep
over a year old

We're so glad you had a positive experience ordering from OrangeShine. Our Customer Service team is always here to assist with anything you need!

Washington
1 review
0 helpful votes
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I had an order last week that I needed taken care of & I was lucky enough to be helped out by Melissa. She was very patient, kind & we got done quicker than I expected

Date of experience: January 23, 2020
Ohio
1 review
5 helpful votes
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Fantastic
August 25, 2018

Thank you Evelyn for your excellent help today in my re order process. You were so nice and prompt. I do not know how you did it, but my order was shipped within minutes.
Muchas Gracious

Date of experience: August 24, 2018
Orange Shine O. OrangeShine Rep
over a year old

Hello Cheryl,

We thank you for your feedback,

I'm content to see that our customer service agent Evelyn was able to assist you with your reorder process. Knowing that she was able to be prompt and was able to assist in getting your package to shipped out quicker makes us completely happy. We thank you for sharing your experience and we hope that your continued business with OrangeShine only gets better.

We thank you kindly,

OrangeShine

Mississippi
1 review
9 helpful votes
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This website is a RIP OFF! They charge high shipping and half the nerve to catch a attitude when you tell them. They should be ASHAMED of themselves and I WILL NEVER recommend no buyer to this website EVER!

Date of experience: May 3, 2019
Kentucky
1 review
1 helpful vote
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Love Orangeshine
November 3, 2019

Love orangeshine, they have fast shipping and great customer service! Anytime I need anything Lisbeth Flores is always quick to answer and help! I will continue to be a loyal buyer!

Date of experience: November 1, 2019
Minnesota
1 review
0 helpful votes
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Great customer service
January 22, 2020

Lisbeth is amazing to work with. Super quick to reply and also makes sure everything is done as needed. Our boutique LOVES Orange Shine the most of all vendor host sites!

Date of experience: January 22, 2020
Texas
1 review
0 helpful votes
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Awesome
August 20, 2019

Philip K. Was so helpful with getting my order processed. He called and spoke with the vendor about my needs and they were fulfilled promptly. Thank you!

Date of experience: August 20, 2019
Louisiana
1 review
0 helpful votes
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Hey! I'm the owner of Porcelain Doll Boutique! I'm here just to give wonderful feedback. I was politely guided on how to get my orders correct and also very taken care of. Thanks to Jerica!

Date of experience: March 12, 2020

Overview

OrangeShine has a rating of 2.9 stars from 335 reviews, indicating that most customers are generally dissatisfied with their purchases. OrangeShine ranks 11th among Wholesale Clothing sites.

service
10
value
9
shipping
9
returns
6
quality
9