OrangeShineReviews 335

I was missing items and Jercia was very helpful. She responded very quickly and resolved my issue. Great customer services. Thank you for your help

Jerica has very good customer service, she helped me return items and money very quick, I recommend to buy on the OrangeShine website.

I reached out to a customer service representative named Ana about a delay on one of our orders after the vendor wouldn't email me back. She was very courteous and efficient and had an answer within minutes from the vendor. I will definitely be working with her again if another problem arises. Thanks Ana!

Jerica was amazing and very prompt on answering all my questions. I really enjoy the chat button rather than calling. Thanks Jerica! Keep up the great work...

My customer service representative Ana was wonderful and answered all of my questions thoroughly. I am a new member and she helped me get through the authorization process so I can place my first order.

Orangeshine is a amazing place to shop. The customer service is amazing! People like Leslie are so helpful!

Jerica was great! She communicated with me very well. This was my very first order and I will be purchasing again :)

I spoke with Anna about my order that I still had not received she checked on the order and was able to get back with me in a timely manner to let me now when it will be shipped and that they didn't have some of the items I had ordered. She went above and beyond to help me!

Jerica was very helpful and very easy to talk with. Made the experience of the chat very pleasant and i appreciate all the help.

Enjoying working with OrangeShine. To date they have provided great customer service! I had an issue with a vendor/product and Jerica, the OS customer service person, helped me resolve it quickly and efficiently. I genuinely appreciate this as a busy business owner!

Great in style products with so many choices. FABULOUS customer service team! Quick shipment time as well!

Ana Guillen was of great assistance on today for helping me find another vendor after I really needed a item it wasn't quite the same but it will do thanks so much for your urgency and concern to help me with my items

I needed an item that I had received from one of the vendors returned. I worked with a gal by the name of Ana. She was great, she took the time to listen to my issue and concern. And offered to reach out in regards to several questions I had directly for the vendor. She was very helpful, polite, and professional! Thank You for representing Orange Shine well Ana! It makes shopping with you all, a lovely experience!

I love buying in Orangeshine. The treat is always perfect thanks to Lisbeth Flores who always assists me. I'm completely happy with my purchases and the service and will continue to.

Today I was able to contact a chat adviser named Jerica, She helped me promptly and reassured me that my package may have been delayed due to circumstances in China. She was nice and pleasant to chat with. She also let me know since it was the weekend she would reach out to the vendor herself by Monday and get right back to me with instructions.

Very nice and prompt service.

Lisbeth was very helpful and Efficient! She went far beyond and above to help with my order! Awesome customer service!

I was missing part of my order. I contacted customer service and was quickly issued a store credit.

I received an order and there were a five sweaters missing. Jerica was WONDERFUL and helped my quickly. I explained the situation, sent pictures of the packaging, and my problem was taken care of. I highly recommend this company and it is the fabulous customer service that keeps me coming back. Thank you Jerica!

Melissa got in contact with the vendor extremely fast and figured out when they were shipping it for me.