website thubmnail of OrangeShine

OrangeShine

How would you rate OrangeShine?
grey star
grey star
grey star
grey star
grey star
Nebraska
1 review
0 helpful votes
Follow Kate L.
Unfollow Kate L.
Send Message
Share Review
Report Review

Jerica Was Helpful!
December 14, 2019

Jerica helped get my order straightened out when Blossom Fox failed me for the 3rd time in a row to deliver in a timely manner. She got my order moving and had great customer service

Date of experience: December 13, 2019
North Carolina
1 review
0 helpful votes
Follow Maria T.
Unfollow Maria T.
Send Message
Share Review
Report Review

Review
February 19, 2020

I love buying in Orangeshine. The treat is always perfect thanks to Lisbeth Flores who always assists me. I'm completely happy with my purchases and the service and will continue to.

Date of experience: February 19, 2020
Louisiana
1 review
0 helpful votes
Follow Daphanie W.
Unfollow Daphanie W.
Send Message
Share Review
Report Review

Great customer service
October 3, 2019

I recently received a damaged item from a vendor and Lisbeth went over and beyond to make sure they refunded me for the item. She was very responsive to my emails.

Date of experience: October 3, 2019
Texas
1 review
2 helpful votes
Follow Kristen L.
Unfollow Kristen L.
Send Message
Share Review
Report Review

Evelyn was very prompt with response time and was very helpful! Error was my fault and she was more than happy and willing to help resolve the issue quickly!

Date of experience: June 17, 2019
Louisiana
1 review
0 helpful votes
Follow Christy R.
Unfollow Christy R.
Send Message
Share Review
Report Review

Excellent customer service
September 24, 2019

I placed a few orders from Orangeshine and had a few questions. I must say Leslie C. Responded back in a timely manner and I love my products I received for my business.

Date of experience: September 23, 2019
Michigan
1 review
1 helpful vote
Follow Risque B.
Unfollow Risque B.
Send Message
Share Review
Report Review

I had a issue with a company that gave me a run around on a item and the process of the item she took care of it I hope I don't run into any other issues

Date of experience: May 24, 2019
Illinois
1 review
0 helpful votes
Follow Sweet M.
Unfollow Sweet M.
Send Message
Share Review
Report Review

Great customer service!
October 20, 2019

Jerica was quick and helpful when it came to addressing the issue with my order. She genuinely listened and got back to me all within the same day! Thanks Jerica

Date of experience: October 18, 2019
Missouri
1 review
0 helpful votes
Follow S H.
Unfollow S H.
Send Message
Share Review
Report Review

AWESOME SERVICE
September 5, 2019

I'm just signing up with this company and Cecilia has been very helpful. Anything that was needed, she handled in a timely manner. Thank you so much! I am excited about our business adventure!

Date of experience: September 4, 2019
Texas
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Send Message
Share Review
Report Review

Order inquire
July 5, 2019

Lisbeth was real helpful and got me an answer right away, I received a wrong tracking number but she was quick to get me the right one right away! Really appreciate her help!

Date of experience: July 3, 2019
Alabama
1 review
0 helpful votes
Follow Brittany P.
Unfollow Brittany P.
Send Message
Share Review
Report Review

So easy to shop at and such a great customer service! I had the opportunity to talk with Leslie Cervante and she was awesome! She helped me resolve my problem quick and easy!

Date of experience: July 19, 2019
California
1 review
0 helpful votes
Follow Arianna R.
Unfollow Arianna R.
Send Message
Share Review
Report Review

Jerica handled the situation in a very professional manner. It was unexpected to hear back from her in a matter of hours. I am very satisfied with her service.

Date of experience: October 29, 2019
Mississippi
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

I called regarding my order being delayed by the vendor and Lisbeth was very helpful and assisted me in following through with getting my order!

Date of experience: October 27, 2020
Illinois
1 review
0 helpful votes
Follow Bianca L.
Unfollow Bianca L.
Send Message
Share Review
Report Review

Jerica was great. Anytime I contact customer service I receive a fast response. They answer all my questions as I am new to buying wholesale. I am happy I found this site.

Date of experience: July 26, 2019
Georgia
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Send Message
Share Review
Report Review

Customer service!
January 24, 2020

Thank you so much Lisbeth for your great customer service! Anytime I have an issue with an item, the customer service team with orangeshine is always super helpful!

Date of experience: January 24, 2020
Philippines
4 reviews
0 helpful votes
Follow Aihla O.
Unfollow Aihla O.
Send Message
Share Review
Report Review

Variety of Clothes
February 12, 2021

There are a lot of variety of clothes suitable for all ages but only females. This makes it a perfect website for female fashionistas

Date of experience: February 12, 2021
Orange Shine O. OrangeShine Rep
over a year old

Thank you for taking the time to leave a review, and we are happy you had a positive experience with our customer service reps, we will be sure to send them kudos.
We hope to continue to serve you well!

OS Service Team

Colorado
1 review
0 helpful votes
Follow Deannine C.
Unfollow Deannine C.
Send Message
Share Review
Report Review

I have been using Orangeshine for a little over 2 years. I have never been displeases with any merchandise that I've ordered. They have great customer service!

Date of experience: July 2, 2019
North Carolina
1 review
0 helpful votes
Follow Meagan M.
Unfollow Meagan M.
Send Message
Share Review
Report Review

Jerica was great help. Had a minor issue with my order, she contacted the proper staff/vendor and would get back to me. Issue was solved very fast, was very friendly to work with!

Date of experience: April 22, 2020
Netherlands
1 review
3 helpful votes
Follow Trea V.
Unfollow Trea V.
Send Message
Share Review
Report Review

When you accept shops (like ITZON) on your website, Orangeshine is responsabel for good trading and when there are problems Orangeshine should be in control! You can learn a lot from ALIBABA.
It costs shops a lot of time and money to trade with OrangeShine

Date of experience: March 7, 2018
Orange Shine O. OrangeShine Rep
over a year old

Hello Trea,

We thank you for your feedback,

We sincerely apologize that the experience that you had was not the best. OrangeShine strives to provide the best customer service to all of our Buyers. We also try to recommend the best vendors within the highest customer satisfaction guarantee. We hope that you can continue to work with OrangeShine and not let this one negative experience affect your overall look of our company. We thank you once again for your feedback.

Sincerely,

OrangeShine.

Georgia
1 review
0 helpful votes
Follow Terrie M.
Unfollow Terrie M.
Send Message
Share Review
Report Review

Helpful Phillip
September 11, 2019

Phillip contacted me regarding a shipping fee. Since I was a new vender with the company, I was not aware of some charges. He was very helpful and took care of the situation for me.

Date of experience: September 11, 2019
Texas
1 review
0 helpful votes
Follow Alicia P.
Unfollow Alicia P.
Send Message
Share Review
Report Review

The customer service is fantastic. They help and respond to you quickly and efficiently. If they cannot reach you by email they call and leave voicemails which is a big plus.

Date of experience: September 25, 2019

Overview

OrangeShine has a rating of 2.9 stars from 335 reviews, indicating that most customers are generally dissatisfied with their purchases. OrangeShine ranks 11th among Wholesale Clothing sites.

service
10
value
9
shipping
9
returns
6
quality
9