Jerica helped get my order straightened out when Blossom Fox failed me for the 3rd time in a row to deliver in a timely manner. She got my order moving and had great customer service
I love buying in Orangeshine. The treat is always perfect thanks to Lisbeth Flores who always assists me. I'm completely happy with my purchases and the service and will continue to.
I recently received a damaged item from a vendor and Lisbeth went over and beyond to make sure they refunded me for the item. She was very responsive to my emails.
Evelyn was very prompt with response time and was very helpful! Error was my fault and she was more than happy and willing to help resolve the issue quickly!
I placed a few orders from Orangeshine and had a few questions. I must say Leslie C. Responded back in a timely manner and I love my products I received for my business.
I had a issue with a company that gave me a run around on a item and the process of the item she took care of it I hope I don't run into any other issues
Jerica was quick and helpful when it came to addressing the issue with my order. She genuinely listened and got back to me all within the same day! Thanks Jerica
I'm just signing up with this company and Cecilia has been very helpful. Anything that was needed, she handled in a timely manner. Thank you so much! I am excited about our business adventure!
Lisbeth was real helpful and got me an answer right away, I received a wrong tracking number but she was quick to get me the right one right away! Really appreciate her help!
So easy to shop at and such a great customer service! I had the opportunity to talk with Leslie Cervante and she was awesome! She helped me resolve my problem quick and easy!
Jerica handled the situation in a very professional manner. It was unexpected to hear back from her in a matter of hours. I am very satisfied with her service.
I called regarding my order being delayed by the vendor and Lisbeth was very helpful and assisted me in following through with getting my order!
Jerica was great. Anytime I contact customer service I receive a fast response. They answer all my questions as I am new to buying wholesale. I am happy I found this site.
Thank you so much Lisbeth for your great customer service! Anytime I have an issue with an item, the customer service team with orangeshine is always super helpful!
There are a lot of variety of clothes suitable for all ages but only females. This makes it a perfect website for female fashionistas
I have been using Orangeshine for a little over 2 years. I have never been displeases with any merchandise that I've ordered. They have great customer service!
Jerica was great help. Had a minor issue with my order, she contacted the proper staff/vendor and would get back to me. Issue was solved very fast, was very friendly to work with!
When you accept shops (like ITZON) on your website, Orangeshine is responsabel for good trading and when there are problems Orangeshine should be in control! You can learn a lot from ALIBABA.
It costs shops a lot of time and money to trade with OrangeShine
Hello Trea,
We thank you for your feedback,
We sincerely apologize that the experience that you had was not the best. OrangeShine strives to provide the best customer service to all of our Buyers. We also try to recommend the best vendors within the highest customer satisfaction guarantee. We hope that you can continue to work with OrangeShine and not let this one negative experience affect your overall look of our company. We thank you once again for your feedback.
Sincerely,
OrangeShine.
Phillip contacted me regarding a shipping fee. Since I was a new vender with the company, I was not aware of some charges. He was very helpful and took care of the situation for me.
The customer service is fantastic. They help and respond to you quickly and efficiently. If they cannot reach you by email they call and leave voicemails which is a big plus.
Answer: Hi Jessica, Thank you for your question. Our website orangeshine.com has many search options available to help you find what you are looking for, including the ability to search within a specified price range. I hope this helps! Best, Viktor Kristensen@ OrangeShine
OrangeShine has a rating of 2.9 stars from 335 reviews, indicating that most customers are generally dissatisfied with their purchases. OrangeShine ranks 11th among Wholesale Clothing sites.
Thank you for taking the time to leave a review, and we are happy you had a positive experience with our customer service reps, we will be sure to send them kudos.
We hope to continue to serve you well!
OS Service Team