The cable industry gets worse and worse. I handed in my equipment prior to the middle of the month because I was moving. My bill was not yet due. I paid a prorated amount due to cancelling mid-billing cycle. They told me that there was no refund when I turned in the equipment and that I had access to content via their website. As my internet service was ALSO THROUGH OPTIMUM, how was that going to happen? I have now received a notice from a collection agency for the other half of the bill.
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