OpenSky Credit Card
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OpenSky Credit Card

How would you rate OpenSky Credit Card?
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Tennessee
1 review
0 helpful votes
Follow Michael P.
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This has to be by far the worst experience I've ever been through. First off, I sent them a $200 deposit to open my credit account in order to build my credit. They opened my account and "mailed my card" 3 days after my account was opened. I never received the card. 3 weeks later I call customer service and have the card reported as lost or stolen. They "reissue the card" and "mail it out again" the same day I call. A month later... Still nothing. I call again and ask them to refund my money back to my original method of payment. NOPE, can't do that they say. We have to mail you a check that will take up to ANOTHER MONTH and can't guarantee the check will make it to me if the cards never did. Then they proceed to bribe me once with $25 credit to keep my account open and then try to bribe me with a $35 credit to keep my account open after I told them no to the first $25 credit. Then after another series of 21 questions they finally closed the account and issued me a check that is going to take a month to get here. After hanging up the phone I get an email update of my credit score saying it dropped 5 points? I'm am highly pissed off and will be taking this whole situation to a lawyer and will be suing the company. I give them a negative 5 star review.

Date of experience: August 31, 2023
Pennsylvania
1 review
0 helpful votes
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Cant Make Payment
June 21, 2023

My account has been locked and I cannot get online to make a payment and am now 60 days past due. I called customer service several times and finally said i could make a payment, but it need to be for the whole balance.

Date of experience: June 21, 2023
California
1 review
2 helpful votes
Follow dave m.
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I deposit money 5 days ago they debit my card the following day and until now they are still holding for what. To earn interest. So disappointing and irritating this the first card i have for fifty years that have this suck up policy

Date of experience: August 16, 2016
Florida
1 review
0 helpful votes
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Unorganized
September 26, 2017

I was on jail for 5 months my card was used while I was in jail. I reported it right after I got out and found out. Capital bank does not cooperate with proper transaction history statements so I can do police report. 8 month disputing this with no luck I have been promised a call back 7 times by supervisor and not one call. If they do not cooperate. I will file lawsuit

Date of experience: September 26, 2017
Massachusetts
1 review
0 helpful votes
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Just plain horrible
February 18, 2021

I've been building my credit back up by paying off my negative items. I couldn't get a real credit card so I figured I would give them a try. Now with out them I got my score from 505 to 656 in about 6 months then I gave them a try and when I pay off my balance they take over a week to process. And then added a negative item saying payment was not on time. But I'm fact my payment was early but they didn't process it right away. It's crazy like it's my money I put in and then when I paid it my balance was the same for over a week. If anything they have not helped me at all. So any of these good reviews are bull. I had a friend have the same thing happen. I'm paying it off in full and want my money back. Open sky you really are a horrible company. I should have done more research.

Date of experience: February 18, 2021
Minnesota
1 review
1 helpful vote
Follow Abbas S.
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It's almost 2 years I have a I'm a card holder with the open sky. I gave them $2500. They give me $2500 credit line no after almost 2 years I see advertising for open the sky. They say refundable deposit after six months they check your credit and if you qualify they refunded but for me they tell me I have to close my account so that's a false advertising. Do not apply for open sky. There is other credit cards Way better way better capital one time other one's a lot better.

Date of experience: February 2, 2023
Texas
1 review
3 helpful votes
Follow Juanye L.
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THERE SCAMMERS
November 15, 2021

So my credit score just went down 100 points because it open sky lies I've never been late on my payments but these last 2 payments I've made has been posted but never came out my bank account so I feel like they are holding the money

Date of experience: November 15, 2021
New York
1 review
8 helpful votes
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Scam
July 10, 2020

Not to be trusted. They took my $200 dollars and then sent me an email notifying me about my application been closed due to " missing documents". Its been over a month and I am still waiting on my refund as they indicated on the email sent. I have not been able to reach customer service. I had to open a claim through my bank to try to get the funds. I don't recommend it.

Date of experience: July 10, 2020
Colorado
1 review
0 helpful votes
Follow Kimberly Y.
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I had a secured credit card with them. I closed the account and was told it would take 6 weeks to receive my deposit back. That is illegal in my state. Also when I made payments it would take almost 2 weeks to post after it was taken out of my bank account.

Date of experience: February 7, 2023
California
1 review
5 helpful votes
Follow Juliana M.
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Im a new card owner. This was my first card and I am so dissatisfied. When setting up your account they let you put your account in but later on tell you that you can't use a card but have to use a routing number but my card was excepted when I first signed up? They charge extra to refund your check when it was their fault they did not tell you what so ever that you have to use a routing number. Customer service is horrible and rude.

Date of experience: January 27, 2022
Arizona
1 review
11 helpful votes
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Worst ever
July 5, 2020

Don't sign up with them. They keep short changing my credit limit keeping the money and not adding it to my account for at least 2 weeks. Charges showing up on my account that I am not making and can't get a hold of anyone to talk to. The app is limited and doesn't allow you do anything and the going to the website is worst. This is the worst card you can get and not worth it.

Date of experience: July 5, 2020
Washington
1 review
2 helpful votes
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Criminals
October 11, 2017

I was foolish. They took $300. From my checking account and then have sent me hoop after hoop which I did. Still have not received my card and now I have no way to get my money back. They have stolen my money and you can not reach them by phone or email. This is a scam company..

Date of experience: October 11, 2017
Washington
1 review
3 helpful votes
Follow Ian S.
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My wife and I both closed our accounts with this company four months ago. Every month since, we have been charged a paper statement fee. We have to call to have it cancelled and each time they say it is a mistake and will be handled. Each month there fee appears and we have to call. It is a trivial fee ($3.00) but extremely frustrating to have to have them stop sending us fees for accounts that no longer exist.

Date of experience: February 13, 2018
California
1 review
4 helpful votes
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What a crappy card
August 13, 2020

I got the card 7 months ago, my credit score did increase fairly quick! But if you're looking for customer service or any other kind of help besides putting money on your card and making online payments then this card isnt for you. No live agent, no help at all whatsoever, when making a payment its taken 14 days to process! By that time you have incurred a late fee so be very careful and cautious with this card. If you setup an early payment and it fails just one time open sky permanently blocks that payment method or card your paying with and you'll never be able to pay with that card again. I wouldn't recommend this card at all! I was very careful and on time every payment and my score did go up! But, feels almost like a trap! Dont use this card there are much better cards available. Good luck!

Date of experience: August 13, 2020
North Dakota
1 review
3 helpful votes
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Horrible
April 29, 2017

Didn't receive my card for 3 months. Then I had to move and update my mailing address. I got it in a week to find out they charged me late fees twice for a card I never had in my possession to activate. The day I got my card and activated it I paid my 35.00 fee and believe since that takes so long there's another late fee. This is ridiculous. I haven't made one purchase with this card and haven't even had it activated a full week yet owe almost more than the deposit I put into it.

Date of experience: April 29, 2017
Ohio
1 review
0 helpful votes
Follow Renee o.
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1st- The card took much longer to arrive than any other debit or credit card I've ever had. 2nd-I made my first payment of $400, half of my balance on 4/13 direct from my bank account yet they didn't credit my account until 4/20. If I can send/receive money to anyone in seconds, what's their excuse for not crediting my account? 3rd-I wanted to pay for something through Google Play of only 2.99 and they declined the transaction, despite having hundreds in available credit. 4th-No human customer service or very hard to reach. I'll be closing this account. I just got it to rent cars, but when you need to rent a car but you're still waiting for them to credit your account and your weekend plans get ruined, it's just not worth it. Use Capital One for secured cards, NOT Capital bank (the provider of Opensky cards.)

Date of experience: April 22, 2023
Missouri
1 review
6 helpful votes
Follow Jeremy C.
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Fiancé and I made a payment in full, The money was taken out of our checking account applied to the credit card and then they froze the credit card account. They also reported the balance not paid to the credit bureau's with account Current and in good standing. After numerous times of trying to contact someone in customer service to resolve this matter when I finally did get a hold of a representative they told me my account is going to be frozen until they receive a letter from the bank stating that the funds will be cleared mind you this is been over two weeks ago since the money has been taken out and cleared from my checking account.

Date of experience: May 28, 2020
Georgia
1 review
0 helpful votes
Follow Keisha K.
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Closed my account in March. Still haven't received my 3k deposit. Do not get a card with this company. I'm truly at a loss how a company can do this to so many people without repercussion.

Date of experience: July 5, 2024
Florida
2 reviews
80 helpful votes
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Horrible! Stay Away!
September 27, 2017

Been a customer for 2 years and they have ignored my email requests to provide a legal; address to file a formal complaint. Custiomer service is virtually non-existent with wait times over 30 minutes. Erronious $1 charge on my card that they said I didn; t pay for 2 months causing score drop of 35 points yet they will not discuss and keep referring to credit bureau. DO NOT do business with this sham of a company.

Date of experience: September 27, 2017
Arizona
2 reviews
2 helpful votes
Follow Jeannine L.
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This is the worst! They delay posting your payment then charge a ton of extra fees. You can only pay with your checking account but they dont post right away. I paid my account off then closed it and they reported I still owed them $150 which was charged in fees after I paid them and closed the account. Then they posted bad reports to the credit bureaus, refuse to take it off and repost it to my credit report monthly. Since them I have opened several credit cards which have helped build my credit way better. Dont walk... run away from these unhelpful crooks set up to ruin your credit.

Date of experience: August 10, 2022

Overview

OpenSky Credit Card has a rating of 1.6 stars from 277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky Credit Card most frequently mention customer service, credit card and annual fee. OpenSky Credit Card ranks 183rd among Credit Cards sites.

service
78
value
78
shipping
25
returns
23
quality
73