OpenSky Credit Card

These post about how "horrible" this card is kind of have to make me laugh. It's like people forget that this card if for in the first place. Chance are if you are getting an OpenSky card, its because your score is so bad that you can't even get one of the other secured cards on the market.

That happened to me after a job loss last year, which resulted in all my accounts getting charged off and my score plummeted to a measly 499. OpenSky was the ONLY card I could get. So I got it with a $500 credit limit and used it for small things like my netflix, spotify, etc subscription and paid if off when the bill was due.

Yes the app looks like it was made in the 90s, and while it takes forever for the available balance to updated (which shouldn't be an issue if you are using the card properly - you aren't supposed to use more than 30% of your balance anyway) the statement balance is is updated immediately which is important because it lowers your utilization.

Despite all the less than pleasant thing about this card. Guess what? I don't care. WHY? Because after making two on-time payments in the month since I had my card, my score went up 120 points (yes you read that right) to the low 600s. So this card is doing what it's supposed to.

This is NOT a card you keep for your lifetime. It's a card you use to get back on your feet so you can get the cards with the top notch customer service and perks when your credit is worthy of it. Once you qualify for unsecured cards, cancel it and get your money back and be grateful someone gave you the chance to rebuild your financial life.

Secured credit cards are an interesting aspect of Modern Life. For so many of us who need to rebuild or build credit for the first time, they are a necessary part of that process. I found applying for the card and setting up everything to be quite simple, and had no issues throughout the entire process. Because my credit limit for this card is quite low, I don't use it very often as it's very easy to create a larger percentage balance of your credit limit then you intend to. However, I've never experienced any late fees or problems with my account credit incorrectly. I absolutely set up automatic minimum payments for this account. The best thing that anyone with credit issues can do is to actively utilize minimum payment auto pay. It prevents you from making any kind of mistake that damages your credit score. If you know you've used more for the month than the minimum payment will cover, it's easy enough to pay a larger payment on top of it, but that's up for everyone else to manage. So much of the negativity I see here is from people who don't seem to understand how a secured card works. Secured credit cards are under no obligation to return your deposit even when you've shown good and appropriate use of the card. There's absolutely nothing in the application or faq area indicating that they would return this deposit either. Some larger credit card companies, like discover, are well-known for returning the security deposit after you have proven to be a reliable customer. That is usually not the case with smaller companies that cater specifically to people with credit issues. Like any other Financial instrument, you are responsible for sign up for. For many, just having access to a credit card to begin rebuilding credit is worth whatever amount you put up up front. If $200 is something you cannot afford to leave floating on your financial records, you're probably not in a condition to begin rebuilding Credit in the first place.

Opened an account. Paid my deposit. Payment cleared my bank. Had an alert that my account with them was opened and it appeared on my credit report. Stated I owed $35. What!? I still had not received my card. Called to find out when my card shipped. It had not and they couldn't/wouldn't give me the account number. All I knew was the last 4 acct. Numbers that appeared on my credit report. She said she had no clue when it would be shipped (said it was due to a chip shortage) and it could be the end of Jan. Or later. WTH? Why if you are a decent company would you take any applications if you cannot send the cards out in a timely matter? You couldn't give me my account number? I couldn't register online without it. You had no problem billing me right away for a card/account I haven't received or have access to and you had no problem listing it already on my credit report. I told her I wasn't paying $35 for a card and account I couldn't even use. She said she'd credit my account. Not believing that for a moment. She closed my account and FINALLY agreed to send me an email right away that it's closed. If you can't wait months to possibly get your card, don't send in any money. What a disgusting way of doing business!

After spending a good hour on phone calls to there animated phone system that freezes up, with two different phone number. MINUS ONE RATING...
There phone system doesn't offer anymore information than there app supplies to you. All this tells me is they DO NOT WANT TO TALK TO ANYONE...
They don't appear to be trustworthy, Can't even talk to a human.
Took over 84 hours for a payment to even show up, that I made. And then 12 days to be available again to use. 15 total days to be able to use your own funds is uncalled for...
I don't understand why this place is so highly rated in all of your so called respected money sources, THEY MUST PAY FOR IT...
August 13 made initial deposit, August 16 they took my $35, August 19 received card, August 20 requested a credit limit increase, Have not recieved a letter as of September 9, August 24 first charge. I have made several payments so far, then on September 9, I make a payment to them, they reduce the amount of payment and then a minimum payment due shows up under the minimum payment due box... Really...
September 10, NO TRANSACTION Listed anymore... NO STATEMENT, AND I HAVE NO AVAILABLE CREDIT EITHER...
WHAT IS UP WITH THESE PEOPLE...
LOOKS TO ME LIKE THEY STOLE MY MONEY...

David

I have called several times due to my card never coming and they always say there is a problem with the production on cards or the vendor and can't produce one but not to worry I wouldn't be billed until they sent my card. Well I got a bill today and the bill shows up on my credit report. I told them about the bill and no card the lady lied and said no ma'am you don't owe any money until March. I told her lady I'm holding a bill in my hand and I'm not allowing you to destroy my credit I want my account closed. First she read me all these lists of how they would make a negative affect to my credit score then she tried to bribe me by paying off my first monthly bill. Also I paid 200 dollars for this card but was only given 175 in credit on the account. She first said it would take 8 weeks to get my payment and any outstanding bill would be taken out of the deposit. So to make sure I didn't owe anything that would affect my scores I asked again what do I owe? She said nothing but I still get my entire 200 back. How would I get 200 back if I owe. Got off the phone called back to see if they still recognize my number from an open account and it still did. I'm calling back in the morning to see if its closed for good. And I'm paying them their 25 dollars hopefully if they accept a money order. But if they don't I'm sure I'll never see the money order again bc they are a SCAM! DONT GO THROUGH THIS PLACE THEY ARE THEIVES!

I opened a $200 secured credit card acct. In April, I spent $156 because of the $35 annual fee and a $9 fee for something I was never told. In May my husband was shot and killed leaving me in devastion. With bills, rent and all necessities weighing me down, I received a bill in June from them for $256 when I called it was difficult getting someone on the phone I called 3 times the first time the call was disconnected the second time I was put on hold for 36 min the 3rd time I spoke to a young man he explained to me that I was charged for the annual feel and interest I explained to him my situation and wanted to close the acct. He put me on hold then I got disconnected. I felt exhausted and just cried. In July I got my bill it was for $291 finally in August I received my bill it was for $356 I spent 2 hrs trying to get a hold of them to no avai. In September my bill was up to $391 I called them 4 times the same thing happens and I finally talked to a man that worked for a bill/ credit collector and I explained my situation he said sorry I am just here tho collect what you owe he said the $200 deposit was applied to the interest fees I still owe $156 that during the closing of my acct. That is what it came down to. Don't go with open sky they have a lot of fees that they won't explain charge you annual fee a lot no communication explanation or justification.

I opened the account a month and I used it to purchase then made a payment for what I spent. After my payment of over $1k was posted my account got blocked so I called the customer service number and it was answered right away and I was transferred to Security and someone answered right away and told me that I need a verification letter from my bank to verify that I'm the owner of the account and I was provided with a fax number to send the letter. I called my bank and ask about verification letter and I was told the fastest way to get it is to go to any branch location so I did and have the letter and fax to them right away so they can unlock my card asap becasuse I'm working out of town and have a rental car that needs to extend for 2 days and with a blocked credit card so impossible to happen. After I sent them the letter I called them again to follow before 4pm and I was on hold for only over 2hours because I didn't continue to wait so today I called and I was told that they haven't received the letter I fax them yesterday because it will take 24-48 hours for them to receive it.unbelievable!.First time to hear that for a piece of paper have to wait that long! Im screwed.I wish I have read the reviews before I applied. I put over $2k deposit and plan to make it $5k! We'll see what will happen in 36 hours!

I admit, in the beginning they did as they promised. My score went up, as long as i paid my account off. But it was the closing of the account that their true colors came out. I cancelled my account on September 2nd, 2017. I wanted to use my deposit to pay it off, they said they couldn't do that and that it would take up to 10 weeks to refund my initial deposit. Well 12 weeks went by and nothing happened. I called them. They said they would investigate and it would take 7 days. I called back 10 days later and spoke to someone else who said no, it wouldn't take 7 it would take 10 - 15. I asked to speak to a manager. She stated more than likely it would be done in 15 days. So i called back a week later ( 17 days after the initial call) They said they had no answer and couldn't guarantee when my deposit would be available. So then i asked for a manager again. Then i asked why he was the 5th person i talked to who gave me a different answer. He said the others must not have known what they were talking about. Now I'm at almost 14 weeks after my account is closed. I had to contact my states attorney general to get my money back, otherwise there is no guarantee that you will get your money back. I officially got my money back 18 weeks after i initially closed my account. That is just horrible business and in my opinion, i think they would have kept my money if i hadn't gone the extra step. I HIGHLY suggest you go somewhere else. The end of the relationship wasn't worth the beginning.

I called to get help because I couldn't get into my online account. The customer service agent was rude, short, and impatient. Unbelievable!

Last year, I cancel my card in October 2017. I was approved for my deposit back because I didn't have a balance. I paid this card more than I should have thought my credit score would get higher, but it didn't and I wasted a lot of money. Anyway, I still have not received my deposit back and it was going into the month of November 2017. Now OpenSky has this policy that after you are approved for you deposit they will send out your deposit within in 2 weeks. Well, it was past the 2 weeks mark. I wanted my deposit before Thanksgiving and I got it too. Let me explain how to all those who have not received their deposit back yet.
First, I realize their customer service was friendly to me and I was sick of how I felt after the phone call. I got no action from them and I still didn't get my deposit, yet.
I went on a site called Consumer Financial Protection Bureau www.consumerfinancial.gov and I visited Federal Trade Commission. Let me tell you this for anyone who can't get through a credit card company. These two sites that I visited will get in contact with anyone dealing with consumer's rights. These companies don't play and mean real business and they stand up for us the consumers who were mistreated by credit card companies or any companies.
My story is I complaint on these sites about my situation dealing with Open
Skycc, com. A real true story, I got my deposit before Thanksgiving 2017. I say if you are having issues with any credit card company, complain about these sites because they stand up for us consumers. They protect us from companies that try to violate consumer's rights. After I have received my deposit, now OpenSky writes me a letter about telling the consumer financial protection bureau and federal trade commission to leave them alone.

Ok opened an secured account to build my credit score some more.
I was at a 710.
Sent them $200 for secured card.
Received a $35 bill for activation before I received card, that's ok.
Received card, paid off $35.
Used it for $28 then paid it off immediately with my debit card.
Next month first report they took 32 points off my credit for opening the account, at least that's why it says on credit karma.
Called and asked why, was told it shouldn't affect negative.
Was advised to call Equifax and get complete copy of credit mailed to them at a po box? Who uses a po box?
Anyhow they said if I did that they would clean up their mistake within 30 days or so.
So I did it.
Well next day opensky took another 26 points off my credit! Literally the next day I got an alert from credit karma and checked it hoping the first mistake maybe was cleared but no it was informing me that the other 26 points were taken.
Lady at open sky said she never seen this.
So here I am day 3 trying to deal with this which took me from decent credit to almost poor in 2 days...
I think I made a horrible decision on opening this account at this point.
Wish I never did to be honest.
Now they basically ruined my credit in 2 days.
With a secured card at that, and I utilized under 20 percent.
Not sure where I go from here but what a headache and major set back.
Damn, man. Smh

Hoping to get this cleared and now I feel trapped to this company because it will effect me even more negatively if I cancel the card.
I almost feel like a hostage at this point.
All for sending them my $ cash.
Wish I could just tell them to keep the $200 put my points back and we are even, you made $200 for les then a month.
Unfortunately don't work that way.

I know things happen and if they clear it up I will 100 percent come back and out a positive review for them.
I'm not here to bash the company, but from the way it went down I'm sure you can understand my frustrations.
TG in mass

I am looking to buy a house this year and like everyone else who got this card, my credit score was in the low 500's. I put $200.00 on the card to start and kept usage around 10-20% at the most. The most I had on this card was $40.00. Once I made a purchase I had to wait a few days to pay it off. I made sure the balance was 0 at the end of the month - no matter what. In addition, I had some negative reports on my credit history as well - which I challenged and had them removed. Some from length of time and others paid off. My credit score started to rise quickly. I then used experian boost (free service) which looks at my monthly subscriptions and bills that help my score. My score jumped 30+ points from that alone. I then received my first unsecured CC. $500 credit limit. Used it same way as open sky - no more than 20% usage ($100 max). Paid off right after it posts. I'm so use to paying for things on my debit card - I don't have the mindset to keep a balance. After about 3 months applied for another CC and got a $3000k credit limit. Waited another month and now I have another card with $1k. I rotate them and pay them off same as I did with my first that got me started. OpenSky increased my credit line to $500 with no additional deposit needed. The only negative thing I can say is that I would have like to see a free credit score attached to the app but all in all they help me get to a 738 from the low 500's in less than a year. Keep you usage below 20%, pay off the credit cards in full every month and you will be golden. I'm reading a lot of negative reviews based on overspending - which is not the companies fault.