OpenSky Credit Card
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OpenSky Credit Card

How would you rate OpenSky Credit Card?
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Washington
1 review
2 helpful votes
Follow Shayla S.
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I'm reading reviews about yur company holding payments that were made on time and charging late fees and horrible customer service? I WILL NOT BE APPLYING FOR THIS CARD! I let the consumers weigh out good and bad and was looking for a prepaid to help my g/f but I see from the reviews that u have a horrible rating!

Date of experience: March 5, 2017
California
1 review
2 helpful votes
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The absolute worst!
September 2, 2021

So I receive paper statements from Open sky which is where they notified me that my $38 annual fee was going to be posted on my account so by the time I had gotten it I had already spent money on the card which of course put me over 30% of my credit usage which resulted in my credit score dropping 4pts with 2 credit bureaus and 6 pts with another. When I called in the initial Service agent could not help me so she escalated me to the rudest woman that I have ever spoken to. I have no clue how she was ever promoted to supervisor. She did not help AT ALL and proceeded to talk to me like I was an idiot. Needless to say I will be paying them off and canceling this card immediately. Don't bother with open sky. Using them to build your credit is counter productive. If you wanna build Your credit use Self. They took my credit from 4 (yes it was really 4) to 722 which as you will see in the photo I provided went down to 718 thanks to open sky. Self is amazing and once you make enough payments on time they offer you their credit building credit card which has a way better app that keeps your credit score posted and your payments don't take a week to process.

Date of experience: September 2, 2021
Pennsylvania
1 review
4 helpful votes
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THE WORST COMPANY EVER
November 25, 2020

Please refrain from opening a card from Open Sky. I am appalled and quite disgusted that NerdWallet and other providers have the audacity to recommend this company. Horrible. Worst company ever.

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
Follow Mona S.
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Reporting to FBI AND CONSUMER LEGAL governor's files to investigate this process step by step, sounds highly unethical and disruptive. Bank verified they had my correct account and routing number and all phone conversations recorded

Date of experience: May 12, 2023
Washington
1 review
0 helpful votes
Follow patrick h.
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I owed nothing and payed cash until my girlfriend and I needed a loan for a home, all we need was a 650. My lowest score was 616. Opensky had good reviews so I applied, got approved, and sent my $300.00 deposit.
Now for the next two months I was told my card was in the mail. Somehow the mail returned it so they say and again tell me to watch the mail for my new card, mean while they filed with all the credit reporting agency's that I was over 30 days late and owed $62.00.and a late fee of $38.00. Lowered my score to 529 from 616. They said they will correct the credit report, now it shows I am current but also past due. There is a better way, Self Inc. you make small pymt's each month into your savings and 3 months later you get a unsecured Card.
They report each month. $35 per month in savings and shows credit card and a loan payment history increased my score 50 points to 579 in 90 days. As a authorized user my Girlfriend score went up 70 points from my Self lender account. My total cost so far was $24 fees and $125 in savings. Opensky failed to issue me a credit card and went out of their way to burn my credit so they get ONE STAR.

Date of experience: July 1, 2021
Tennessee
1 review
5 helpful votes
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Incompetent
October 24, 2020

This stupid company put a block requesting proof of address which i sent a lease agreement credit card bill and 2 other docs. These $#*!ed idiots still wouldn't take the block off so i requested my money back and i will choose another card! I NEVER seen a credit card company so complicated and INCOMPETANT! I hate these stupid people where the hell they find these idiots especially the security dept and supervisors?

Date of experience: October 24, 2020
Hawaii
1 review
5 helpful votes
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Horrible
June 3, 2019

They can't be contacted and their app is terrible. They reject payments. I've confirmed I have the right information with my bank. They are all around terrible. Run for the hills.

Date of experience: June 3, 2019
Colorado
1 review
2 helpful votes
Follow Lance T.
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Be ware
April 13, 2018

These people are scam artist I never used the card at alll and am constantly being charged a late fee and late payment for a paper statement fee that they issued because Im not registered online and I cant register my account online because I have no physical card. I have tried to reach out to their customer service about the issue and they kept telling me that I owed this late payment and statement fee so I said fine I will pay it and please cancel my credit card account pay my late fees and send me back the balance. They said they would so I just wait for the refund and think that I am all good to go. A month goes by and I get another notice in the mail and Im charged another late fee. Now when I call customer service they always put me on hold for hours and I cant get any one to help. If I call from my phone on file it says that they are loses. They are ruining my good credit. I have been denied bank loans because of a late payment that I cant seem to get them to pay and close the account. My next step is to contact an attorney. It just really makes no sense all because they wont close the account. Buyers be ware of this company and stay away at all cost. Oh and by the way if the people at open sky are reading this please close my accounts with you. Ending in 6662 immediately or please at least contact me. You can reach me through my account number.

Date of experience: April 13, 2018
OpenSky E. OpenSky Credit Card Rep
over a year old

Hi Lance! This appears to be a case of mistaken identity. We are an online marketplace, and do not offer credit cards. We wish you luck in resolving your issue.

Florida
1 review
5 helpful votes
Follow La D.
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I applied for this card because I desperately need to rebuild my credit... I was naive and careless in my early twenties and now that I'm at a point in my life where I want to buy a house and a new car, I realized my mediocre credit score was not going to do. I was scared about some of the reviews but went for it anyways. I figured $500 was a good limit to have since I read it's wise to use just 30% of your credit limit at a time and was "approved" instantly. The confirmation email I received stated I'd receive the card in the mail in 5-7 days after my payment got cleared from my bank. It took 16 days to receive the card. I activated the card and paid the $35 annual fee as soon as I got it. It took 10 days for that payment to post! I haven't used the card yet and two days ago I get an alert on my credit report that my score went up 23 points! So excited! Yes, it's annoying how long it takes to receive it and have your payment post but I think it's worth it. Like a lot of other people using it to fix their scores, I plan on using it once a month and just for small purchases; I'm closing it as soon as I feel I'm in a good place with my score. It's worth it!

Date of experience: April 22, 2016
Connecticut
1 review
9 helpful votes
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I opened this card 7 months ago, I have been using 10%-30% of it and paying early. I have been checking my credit report and the card doesn't even show on my report. Totally a waste of time these months. I have read very good reviews on it which is why I got it however, it has not helped my credit at all. Every time I try calling they keep me waiting for more than an hour and I end up hanging up. VERY UNPROFESSIONAL COMPANY it's a SCAM for me at this point.

Date of experience: September 24, 2020
Massachusetts
1 review
9 helpful votes
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There automated system never works. U can press a button and it will never connect you to a representative. Figured out a way to get a hold of someone fast after many attempts... DO NOT PRESS ANY BUTTONS AND EVENTUALLY YOU BE CONNECTED.

Date of experience: October 29, 2019
Nevada
1 review
6 helpful votes
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Please READ!
August 29, 2020

YOU GUYS ARE $#*!ING TRASH! My best friend (whom happens to be schizophrenic) didnt know better and was approved for a credit card provided she pay a $200 deposit-- she paid it online and *NEVER received the $#*!ing card* She has been literally, calling every other say since the end of May 2020 trying to get her $200 back; WAITING UP TO 45 MINUTES ON HOLD and I'm sitting right next to her as you guys make $#*! up as to why the checks been sent back to you guys 3 times due to address issues etc. Its another 10 minutes (that WE wait, every day) to talk to the dumb $#*! manager who is almost as stupid but DEFINITLEY as full of $#*! as the customer service reps! () FINALLY? They said they would FEDEX it OVERNIGHT IT etc BUT CAN NEVER PROVIDE A TRACKING NUMBER & guess what its $#*!ing september and my girl is still patient YET confused, YOURE TAKING ADVANTAGE OF INNOCENT PEOPLE WITH MENTAL HEALTH ILLNESS/DISADVANTAGE and I hope to god somebody shuts your bull$#*! down

Date of experience: August 29, 2020
Canada
1 review
1 helpful vote
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Great service
March 20, 2019

Nice article! If you're in need of fast (within 3 days), reliable & effective credit repair solutions. I will urge you to contact;
Computerworm. Hacker [AT] Hotmail. C o m
I have confirmed their job and I can boldly say this that they are the only credit repairer that have direct relationships with all the 3 federal credit bureaus, what they do is look out for the negative items dragging your score down, clear credit card debts, remove inquiries, tax liens, eviction and late payments. They also provide additional lifetime coaching services to ensure that your credit report and score remain up in the high 790s and accurate forever. And the sooner you get started, the sooner you'll see the results that will have you on your way to reaching your financial goals (purchasing a house or car, a good job or business loans). Also, my husband just got qualified for a business loan of $245,000 through these people and I can place a bet on them because I am sure they will always come through no matter how bad the credit is. My husband had the worst credit but they came through for us in just few days. So, what are you waiting for?

Date of experience: March 19, 2019
New York
1 review
2 helpful votes
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2nd taughts!
June 17, 2017

I just finished my application and was about to submit a $300 initial credit limit deposit and something told me to check the reviews out... im having 2nd taughts

Date of experience: June 17, 2017
Louisiana
1 review
0 helpful votes
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Pretty good
February 23, 2021

The customer service woman who I spoke to over the phone was very friendly and helpful the wait time wasn't too long. Overall good experience thank you very much

Date of experience: February 22, 2021
Ohio
1 review
0 helpful votes
Follow Michael S.
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I've had my secured credit card from OpenSky for over 7 months and it has not added one point to my credit score. It is a useless investment. Do not use OpenSky! Scam

Date of experience: November 2, 2017
Pennsylvania
1 review
9 helpful votes
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This company is terrible I mean literally terrible! They just erased my review I had gave this horrible company a $200 deposit over a month ago and have yet to receive my credit card! I've called the customer service number provided on their website and there's never a live person, so what I did was call the bank (capital bank not capital one) their associated with and had to speak with one of the staff members there. They asked for my information including my SSN (which i did not give because it seemed odd) they told me they were going to email "OpenSky" so they can resolve my issue. Honestly, both of these companies are full of it I'm calling business of bureau ASAP and if you're having the same issue you need to call too I honestly wished I looked at the reviews before giving them my hard earned money! This company should not be able to do this and I don't understand why experian would even recommend this horrible company smh l. Please save your money! Try another real better credit card company!

Date of experience: April 1, 2020
California
1 review
2 helpful votes
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Liars!
April 6, 2022

Of course we know its a secured card. However my card was canceled by them with no explanation. Called for reasoning. After 30+ minutes I speak to someone with broken English. They claim I sent a letter requesting for a deposit to be refunded. I told I did not request this action but they insisted to the contrary. I said okay send me a copy of this letter for my records and they said they would. 7 days later I called back and 30+ minutes later I speak to someone who does not understand the words coming out of my mouth. I request to speak with someone who can actually understand me. Was told I would receive a call in about a hour from someone who could clear this up. DID NOT HAPPEN! Next day receive a check for my deposit back without the copy of the earlier stated letter! Called and after 2 hours of transferring I was told to destroy the check and everything was straightened out. Now next day received another letter stating there was no letter of requesting the deposit and they made a mistake! Another phone call, they apologize for the whole ordeal but did nothing. Have not used card and receive a statement for s balance of $200! Called again and they made a claim I cashed the check so to keep my account I would have pay the $200 balance. However, when I say I still have the check, did not destroy per the request, everything changed and all was restored. Tried to scam and it backfired on them. If not for the credit score hit I would cancel the card! A scam of s company! Beware.

Date of experience: April 6, 2022
California
1 review
12 helpful votes
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FRAUD ALERT
April 25, 2020

DO NOT PROCEED!

It's astonishing this card is featured on Credit Karma. Trusting the recommendation, I applied online. At the end of the process, they require a credit cart for the security deposit.

But they haven't approved the card yet. There is no agreement. I submitted the info and the charge immediately went through.

Then they said they needed to verify my identity.

In other words, they charged me the deposit/security money without a formal agreement.

I recently moved and my information is not updated. It will take months for me to verify my address.

But now I'm screwed. They basically stole $400. The charge is complete. The only path to communicate with them is through a page on their website that says I need to verify my identity.

I found their phone number online: *******412

I'm sure getting my money returned will take enormous effort. It may be impossible.

It's truly shocking this card is listed on CREDIT KARMA or anywhere else.

I learned too late that they have a pattern of these kinds of abuses: https://www.sitejabber.com/reviews/openskycc.com

And: https://www.ripoffreport.com/reports/capital-bank-open-sky/internet/capital-bank-open-sky-open-sky-openskycc-openskycccom-capital-bankcapital-bank-open-*******

Of course, Credit Karma does not give you a heads up.

Fortunately, charging money without an agreement is wire fraud. This is not a civil crime. It's a penal one. I suspect they have stolen a lot of money.

I will be contacting the Attorney General's of every state as well as the Justice Dept and the FBI.

Crime doesn't pay.

Date of experience: April 25, 2020
Georgia
1 review
1 helpful vote
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Customer service
January 1, 2021

This card company is too hard to get in touch with! I haven't received my new card yet; it has been out of date since November 2020. The is crazy. I should have already received my new card...

Date of experience: January 1, 2021

Overview

OpenSky Credit Card has a rating of 1.6 stars from 277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky Credit Card most frequently mention customer service, credit card and annual fee. OpenSky Credit Card ranks 183rd among Credit Cards sites.

service
78
value
78
shipping
25
returns
23
quality
73