Oojo has a rating of 4.5 stars from 1,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Malzahar is very helpful, my first time to call and my transaction was done quickly.
Customer service are very polite and the ticket issue was resolved immediately
Dear Alina M.,
Thank you for your review. We will share this with the team to let them know how we are doing.
I love that they saved me over a hundred bucks on my flight
Dear Michael C., Thanks so much for sharing your experience with us. We hope to see you again soon.
Good experience. Representative was knowledgeable and provided excellent service.
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again
Fast, reasonably priced, good selection of trip options
Thank you for the great review! Safe travels.
I appreciate the fast follow up service when there was a glitch in my credit card verification.
Great site for navigation. I found easily all flights available
We really appreciate you sharing your review of our service. Thank you!
Great customer service! Easy to confirm. Representative was helpful.
Thank you so much for your positive feedback.
Outstanding, great service. Yes I would go back for more travel
Dear Veronica T., Thank you for your kind words. We are grateful for your feedback.
Amazing service thank you so much. I recommend forever this company
Thank you so much for your positive feedback.
Great service see booking time saving fast and easy
Dear Aftab,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Excellent experience. I just booked a flight and it's great. Let's see what happens in future
Dear Nayeem,
Thank you so much for your feedback.We are hard at work offering the best service and it’s always rewarding to hear kind words.
Thanks again!
I was pleased so far with the staff attendance and help
Hello Charif,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing Oojo.
Customer service on point!
Fast response and help same day
We are always trying to bring the best services.Thank you for the 5 stars.
Easy to book online and prompt customer service follow-up. Thank you!
Thanks so much for sharing your experience with us. We hope to see you again soon.
It was very nice to have good service and a ticket
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
I decided to change the date of my flight, and they did It in less than 20 minutes.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Wow, really great user experience from selecting a flight to the checkout.
Thanks for your 5-star review! We sincerely appreciate your feedback.
The helper was so kind and waiting to help me out at their best
Hi Mayank,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
It's was a great experience fast and easy to fill up
Thank you for being our customer and leaving us a wonderful 5-star review.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Dear Gloria R., We are glad that our agent Malzahar was able to meet your expectations. Thank you so much for your positive feedback!