Oojo has a rating of 4.5 stars from 1,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
I like that their customer service is attentive to customer needs.
Site is very easy to get around. Search capabilities is fantastic.
Dear Alamgir,
Thank you for your feedback about your experience with our company. Your review means a lot to us and helps spread the word about our business to other customers like you
Booking online was very easy. Very good price for the ticket
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
It was easy to book. Quick, reliable and no unexpected fees added.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
My agent was so helpful and efficiently answered all my questions!
Thank you very much for being our customer and giving us a 5 stars review!
Feel truthful. Feel comfortable to talk to.she is friendly. Thanks you.
Dear Ron,
Amazing feedback. Thank you so much for giving us 5 stars!
Pleasant experience was able to accomplish everything requested.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Nice service and very helpful
It's my second time to do business with you
We’re really grateful and appreciate you taking the time to share your rating with us!
Details of the flight booking and best price. Site is very reliable and best service.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Quick and easy online process. Decent price. Tickets were issued within minutes of purchasing.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I booked and i got the best and cheapest flights, Also it's safe.
Thank you.
Dear Mohanad,
Thank you so much for taking the time to leave us this amazing review.
Awesome the attendant was very helpful and I'm very happy with the service she provided
Thanks so much for sharing your experience with us. We hope to see you again soon.
Was a easily one way to purchase tickets no waiting time.
Was a good experience
Dear Victor,
Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
My agent were super kind and helpful and I got all the information I needed
Easy to book a flight even though the first booking was cancelled.but the price for our flight to
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again
Hope I have a wonderful travel and everything smoothly
Thanks a lot for sharing your amazing experience with us! Your satisfactory words made us happy and also satisfied! Thanks a lot!
Booking my family flight to Manila is easy and the travel agent was easy to talk to.
Dear Elmer L., Thank you for your feedback! We're glad to hear that booking your family's flight to Manila was easy, and you found our travel agent easy to talk to.
Easy to find the right flight and fare. And the price i got is lower from the others.
First time user, yet I find it easy and convenient using the apps. Thanks
We are so glad you've been satisfied with our assistance! We hope to assist you once again whenever you desire to travel! Thank you very much!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!