OnlineTXDefensiveDrivingCourse
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OnlineTXDefensiveDrivingCourse

How would you rate OnlineTXDefensiveDrivingCourse?
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Texas
4 reviews
14 helpful votes
Follow d d.
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Bait and switch
December 7, 2024

$28 but its not.
Its 28+39 if you want it emailed and you dont find that out directly until AFTER you paid.
Didnt start course
Asked for refund.
Been less than 24 hrs-will give them a few days then file with my CC if they wont.

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Horrible site
December 17, 2024

I took class on Nov.18th and they failed to mail my certificate for the courts! It took me back tracking through my payment to get to them again. They could see it failed to mail. They said because of a missing DOB. I call BS! I do Not recommmend this site. The court needs it 30 days after taking class for it to be vaild.

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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I Never received the certificate of the course. I call to costumer service and they where offering me to buy a email certificate for half a price which is $39. Other schools have instant email delivery for free, included in course price of $25

Date of experience: September 26, 2024
Texas
1 review
2 helpful votes
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FALSE PRICING, LONG-WINDED, OUTDED COURSE
April 22, 2024

Originally signed up for the combo package, then had to pay an additional fee for email delivery for the driving record as well as the certificate. I ended up spending $28 on the course (because without notice they changed my order and said they gave me the beginner course instead), $4.95 for audio I never used and did not want, $39.95 on the certificate with email delivery and $34.92 on a the driving record with email delivery including a discount since I complained.

Date of experience: April 22, 2024
Texas
3 reviews
5 helpful votes
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Do not use these clowns. They try to nickel and dime you for so many unneeded components and will give it for free at end after you decline. (Email you your certificate instead of them repeatedly asking for 24.95)

I've taken lots of courses in past and this one actually required you to watch screen even when you are done... as it will randomly ask questions and have 90 seconds to reply. EVEN while waiting for mandatory time to complete whilst done all the work.

The questions on many videos were HARD and some not even relevant to the video.

I believe they WANT you to fail so they can recapture your money a second time.

DO NOT USE THESE SCAMMERS!

Date of experience: October 4, 2022
Texas
1 review
5 helpful votes
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Predatory
December 23, 2022

They charge you for the course then once you complete the course they charge you for the certificate. Now they are charging me every month $9.95 when I don't even need or use their services any longer.

Date of experience: December 23, 2022
Texas
1 review
0 helpful votes
Follow R O.
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The materials were easy to understand. Good instructor too. You guys are doing a great job. After completing the course my certificate was sent to my home address on time which was great. I would recommend this course to my friends and family.

Date of experience: September 29, 2020
Texas
1 review
4 helpful votes
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Be careful providing these people with your credit card number. They will charge as much as they can even if you did not sign up for the service they just add nonsense services to your account and charge your credit card.

Date of experience: May 7, 2023
Arizona
2 reviews
1 helpful vote
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The course is very comprehensive and is only $25. That being said the cost for other addons that they want to to buy are outrageous. If you want your certificate mailed to you there is no cost, but they say it will take at least 7 days before it is mailed. Why? If you want it emailed it costs $29.95. Why? Its an automated system. Then they tell you that you need your driving record (at least for Texas) to submit to the court and that is around $35. I called the court and they said I don't need to submit it. So, check first before you order it.

Date of experience: October 13, 2023
Texas
1 review
3 helpful votes
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I hate being nickeled and pennyied to death to purchase services which should have been included in the price of purchase or a package made and ask just once- show everything available, and then allow the person to click on items they want with purchase price is clearly delineated, and combo packs available for decreased amounts

Date of experience: October 13, 2020
Texas
1 review
1 helpful vote
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Yes, the course is only $25 (plus $3) but then AFTER YOU PAY youre asked if you want to audio (for a price) so you dont have to read the whole thing; or an emailed copy of your completion (for $35); the only free way to get your completion is through USPS and it takes "11-30 days".
And this goes on for 3 pages of add-ons that you probably thought would be included as part of the course (because it usually is).
And then you learn that you have to get a form printed and notarized and scanned and mail it back to them before you can get your certificate.
This business is technically doing everything they said they would but making sure to squeeze every penny out of you for every little thing along the way, which really makes it feel like a cheap, scammy operation.
There are several other options out there for this kind of service and I wish I would have picked any other one.

Date of experience: June 5, 2024
Texas
1 review
1 helpful vote
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This is a scam
April 13, 2024

This is a complete scam. They are not upfront about how much they charge you. They charge you $40 more dollars after payment of $25, a complete scam that they are not honest about. They ask you to review the site BEFORE this additional charge, so customers leave good reviews and then are immediately charged $40+ dollars to do the class. THIS COURSE IS NOT $25!

Date of experience: April 13, 2024
Texas
2 reviews
0 helpful votes
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Shady, very Shady.They get you on the hook for the course & admin fees first. Once you have paid that, THEN you find out its $40 to get the completion certificaiton by EMAIL?! WTF?! REALLY?! Other companies will send it to you for FREE or immediate download. I sent an email to the Texas Department of Licensing and Regulation about this site. I was able to get a refund when I called saying that that is unacceptable. They get you on the hook for the course then milk you for more for something that shouldn't cost what they are charging. In my opinion the way this company operates is TOTAL & UTTER BS, it appears to be very deceptive not letting customers know ALL fees & costs up front. Why would anyone set up a business in such a manner as it only cultivates suspicion and distrust. This is only my experience and opinions.

Date of experience: January 18, 2024
Texas
1 review
1 helpful vote
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Meets requirements
October 14, 2018

This meets requirements but they push for you to pay extra money for everything. Then at the end they messed up my shipping address. I called to verify to make sure it was right and they kept trying to guilt trip me into rush shipping. I finally obliged.

Date of experience: October 12, 2018
Missouri
1 review
0 helpful votes
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It was cool
July 12, 2018

The content is very informative. It takes time though to go through it, but the audio made life easier. Don't understood why it is required to submit Student Affidavit if someone is taking this course just for learning.

Date of experience: July 12, 2018
Texas
1 review
0 helpful votes
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Easy to use
June 3, 2019

I like that this course is on-line it beats having to spend time sitting in a class room Program is easy to access and navigate. Like that the program can be completed in sections according to personal availability. Pace is a little slow. Liked videos with the comedian.

Date of experience: June 3, 2019
Texas
1 review
0 helpful votes
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Hassel free
October 17, 2018

The course itself was fine no issues. Easy to navigate, easy to understand, frequent breaks, in the comfort of my own house!

I think I may have been billed twice to have my certificate and drivers record expedited and I'm not sure who to contact in regards to this matter.

Date of experience: October 16, 2018
Texas
1 review
4 helpful votes
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I thought this was self paced. Wished I would have realized before purchasing. Also, finished the course and to get my certificate I either have to wait a couple weeks to receive by snail mail or pay an outrageous price to have emailed. I am still waiting for my "free" certificate to arrive by snail mail as I was not willing to pay an additional $40 to get my certificate that I thought I was paying for when I purchased the course.

Date of experience: March 8, 2020
Texas
1 review
0 helpful votes
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Biggest Scam ever.
July 27, 2024

Agreed to a $25 change and ended with multiple charges of $72.38. Run away from this site - scammers. Will be calling Visa to dispute.

Date of experience: July 27, 2024
Ohio
1 review
1 helpful vote
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It's not something we use everyday it should be plain and simple not tell you one fee then ever so often try to sell you something else over all it gets the job done

Date of experience: January 14, 2019

Overview

OnlineTXDefensiveDrivingCourse has a rating of 2.3 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineTXDefensiveDrivingCourse most frequently mention and email delivery. OnlineTXDefensiveDrivingCourse ranks 6th among Driving Schools sites.

service
12
value
14
shipping
11
returns
9
quality
13