Overview
OnlineMetals.com has a rating of 4.7 stars from 822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 1st among Hardware Store sites.
Received a free BBG that needed a grill. After searching all over, googled replacement grills and Online metals was there! Online assistant was a great help and made recommendations! Product was delivered 3 days later! Yes, sharp but was careful with it. Just received email on "U" bars for edges but are pricey and don't know which to buy. Thank you Much!
Thanks for the feedback Dion! I am so glad we could get you the material you needed for your BBQ grill!
The products we have purchased have been of great quality.
The down side is that the shipping is expensive.
Thanks for the feedback Mark! I am glad to hear the material you are receiving is the best quality! I apologize for the shipping costs, I will be reaching out to you shortly!
I gave a 2 because i feel $56 to ship 10 pounds bent me over!
Thanks for the feedback Bryan. I am sorry to hear about your experience. I will be reaching out to you shortly!
Good customer service, order was received before required date.
Thanks for the feedback Lisa! I am so glad to hear we got it to you in a timely manner so you could use it for your project!
From start to finish, they exceeded my expectations in every way.
First and foremost, their prices are unbeatable. I shopped around quite a bit before making my purchase, and online metals consistently offered the best deals. They have a wide range of products, and I was able to find exactly what I needed at a fraction of the cost compared to other suppliers.
Moreover, their shipping is incredibly fast. I placed my order and was pleasantly surprised by how quickly it arrived. In this industry, timely delivery is crucial, and online metals truly delivers. My materials arrived well-packaged and in perfect condition, ready to be used for my project.
The customer service is also top-notch. The team at online metals is knowledgeable, friendly, and always willing to help. They answered all my questions promptly and provided valuable advice, ensuring I made the best choices for my needs.
In summary, online metals offers exceptional prices, speedy shipping, and outstanding customer service. I highly recommend them to anyone in need of quality metal products. They have certainly earned my trust and future business.
Thanks for the feedback Donnie! I am so glad we can be a reliable source, for you who can meant your time frames. Our fabulous team of customer service representatives is always ready, and happy to help!
I'm new to online metal but I've ordered a few things like aluminum rod and A2 rod. Good clean material and excellent shipping packaging.
I'll be ordering more in days to come.
Thanks for the feedback Manny! I am so glad we were able to supply you with the material you need for all of your projects!
We received our purchase fairly quickly. This was nice considering we were using it for a submittal sample.
Thanks for the feedback Angel! I am so glad we were able to get the material you needed to you in a timely manner!
Messaged about a few damaged pieces of aluminum that were shipped scratched and marred. Replacements were quickly ordered and shipped out. They arrived the other day and in good condition. Thanks for the Excellent Service!
Thanks for the feedback Aaron! I apologize that there was an issue, but I am so glad we were able to resolve this issue for you!
Great selection of metal, fast shipping, ok pricing
Thanks for the feedback Charles! I am so glad to hear you had a great experience with us!
Exactly what was described, reasonably priced and super fast shipping!
Thanks for the feedback Chris! I am so glad you had a great experience, and that everything came as requested!
I was looking for aluminum tubing with an ID that matched the OD on a structure we were repairing. We will be buying several different sizes.
Thanks for the feedback Thomas! I am so glad we were able to supply the material you are needing! Please reach out if you ever need something you do not see!
Easy to navigate the website - got just what I was looking for. It arrived soon after. Thank you!
Thanks for the feedback Steve! I am glad the website is easy to navigate. We are constantly adding updates to our website to make it easier for everyone!
Shipping was calculated wrong but with a chat it was promptly corrected and sent out.
Thanks for the feedback Dean! I am glad our online chat was able to help you fix that!
Easy to use website, lots of reference material. It would be nice to know where the items were shipping from before ordering. This would help scheduling and shipping costs.
Thanks for the feedback Alan! I am glad you find our website is easy to use. We don't have a live inventory unfortunately, but if you call, chat in, or email, we can check for you!
Website is easy to use, shipping is quick, invoicing easy. Great place to purchase metal
Thanks for the feedback Sam! I am so glad we were able to make our website user friendly for you! We are constantly adding more updates to the website to make it easier to use.
We ordered and received the metal products super quick.
Thanks for the feedback Nils! I am so glad you had a great experience with us!
Excellent price, quality, and delivery speed. A±++
Thanks for the feedback Troy! I am so glad you had a great experience with us!
Order was shipped immediately and arrived earlier than expected!
Thanks for the feedback Keely! I am glad we could get you the material in a timely manner!
There was an issue with an incorrect dimension on a custom cut. The customer service for this issue was good, the issue was solved and the correct dimension metal was delivered.
Thanks for the feedback Jon! I am so glad to hear we could rectify this situation for you! Our outstanding customer service team is always happy to help!
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Joel! I am so glad we could get you the material you needed!