From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
Great source for raw materials when you don't need full bars or sheets. Website is easy to navigate and customer service is always outstanding.
I easily found the materials I need for my project, and easily ordered them and paid with PayPal and in a few days got my stuff! I've pretty well chopped and drilled it as needed, next it needs welding at the local shop.
Thanks for the feedback Henry! I am glad you were able to easily find the material you needed! Let us know if you ever need help finding material you need!
Great service, good prices, fast shipping, no hassle, easy ordering, whether it's one piece or 100
Thanks for the feedback John! I am glad we are able to provide you the material you need in a timely manner to meet your time line!
I needed a thicker pc of sheet metal for an antenna ground plane. This is goign to work fabulously. Much better than anything I found find locally.
Thanks for the feedback Gary! I am glad we were able to provide you with material to help with your antenna ground plane. We'd love to see pictured when you're done! You can post pictures to your social media, mention@onlinemetals on Instagram and use our hashtags #OnlineMetals and #MadeWithMetals. You can also upload any pictures directly to our website using the following link. https://www.onlinemetals.com/en/made-with-metals-gallery. Have a great day!
Great customer service and quality materials for all my work. Thank you!
Thanks for the feedback Jeff! I am glad we can provide you with the best customer service possible! If you ever need help finding material you can not find, let us know!
Warehouse pickup with helpful and friendly people. Product selection is extensive and pricing is reasonable and sale opportunity better
Thanks for the feedback Wade! We are always trying to add to the list of products on our website, we actually just added a bunch of 4130 alloy steel to our website today! If you ever can not find something you need, let us know, our sales team might be able to bring it in!
I LIKE IT. USER FRIENDLY WEB SITE, I LIKE THE MONTHLY DISCOUNT AND I LIKE THE FACT THAT YOU OFFER MANY TYPES AND GRADES OF METAL UNDER ONE ROOF.I AM VEY PLEASED WITH THE WHOLE EXPERIENCE, NO DOUBT!
Thanks for the feedback Jeff! I am glad we are able to offer you the material you need. We are constantly trying to make updates and improvements to make the website more user friendly, I will definitely let our data team know how you feel about it!
Quick and easy service. Order was received in a timely manner.
Thanks for the feedback Ingrid! I am glad we were able to get you the material you needed to fit your timeline!
Got aluminum rod in a couple of diameters for some projects and it arrived in fine shape in less than a week.
Thanks for the feedback Barry! I am glad we were able to get you the material you needed in a timely manner!
Online Metals is a Godsend for those of us that need small cuts for bench milling. Thank you! Great job.
Thank you for the feedback William! I am glad we are able to be a good reliable source for you!
Nice doing business with you, highly recommended, professional.
Thanks for the feedback Ryan! I am glad we were able to be a good source for you! I hope you keep coming back, we'd love to continue business with you!
Somehow my shipment got mixed up with another order. I received a call from Online Metals advising me of the issue. I was assured that a second shipment would be coming to me. This proactive problem resolution is rare these days and very much appreciated.
Thanks for the feedback Randy! I am glad we were able to fix that error for you! If you ever have any other issues, please let us know, and we'd be glad to help!
Thanks for sending the replacement. The best service of any metal company that I know of. And a great web-site for tech infomation.
Thanks for the feedback Drake! We pride ourselves on our level of customer service, and I am glad they were able to help! I am glad you were able to get all of the tech information you are needing!
Thanks for resolving my problem I had with the lost material. The courier would not help, but you did!
You resolved it promptly and without any hassle in the best possible way i could have imagined.
Everything is now good!
Excellent, Fast we'll packaged. Easy ordering. Great product
You helped me get a job in my machine shop w/a better deal on material. Thank you and look forward to you helping out again. If there is a sales rep for my area, please get them in contact with me so I can make sure I am always getting the best deal possible.
Thanks for the feedback Shayn! I am glad we are able to get you great prices on the material you need! All of our customer service is at one facility, so unfortunately they are not spread out, but you can always call or email our sales and customer service, and we'd love to help! Our number is 800-704-2157, and our email is sales@onlinemetals.com!
Nice & easy. Material in stock. Super fast shipping. All good
Thanks for the feedback John! I am glad we are able to be a reliable, fast, and easy to use source for your metal needs!
Metal at a good price and timely delivery, when you don't want a 20' section of pipe or don't need d 2 x 8 sheet of metal, this is a good option, just have to watch and make sure the price of shipping isn't more than the cost of the metal
Thanks for the feedback Mark! I am glad we are able to get you fairly priced material in a timely manner. Have a great day!
I ordered a piece of 3/8" x8"x12" and received it a couple days later. For such a small order you guys took care of it fast. Thank you
Thanks for the kind words, John! We know projects both large and small are important, so we are glad we could get your order to you when you needed it!
Excellent service. Material arrived well packaged. No damage.
Thank you for the feedback George! I am glad we can provide you with great service, and get you the material you need in good condition.
Ordered online and received in about 1 week.
MTR's came in exactly as needed.
Thank you for the feedback Chros! I am glad we were able to provide you with the material you need in your time frame. We usually try to get all of our orders shipped the same business day if placed before 3pm!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Anthony! I am glad we can be a good reliable source for you, and all of your metal needs!