From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
2024 started out on a very good note, two day delivery. I love it! Good prices and good service. I shop no where else, because there is no reason to.
Quick turnaround for online order with in person pickup in Georgia.
Thanks for the feedback Bryan! I am glad we could do that for you! We like to try to get all of our will call orders ready for pickup within 4 hours, to offer same day pickup if available!
Always great...very quick shipping and the product is high quality and as advertised.
Thanks for the feedback Al! I am glad we can get you the high quality material you need to meet your project's timeline!
My order was received quickly even though it was shipped from two different locations.
Thanks for the feedback Walt! I am glad we could get that to you fast enough to meet your timeline!
I have been hotrodding cars for over 30 years, mostly pre-war street rods. My '37 and '38 Chevys required a lot of fabrication to install all the modern touches. Projects like these require materials not ordinarily available from the local hardware store. This is where OnlineMetals saves the day.
OnlineMetals makes a wide variety of metals in various sizes and alloys available in the smaller quantities that I typically require. It's nice not to have minimum purchase quantity requirements too - Thank You!
Thanks for the feedback Larry! I am glad we were able to provide you with the material you needed to work on your cars! If you ever want to send us pictures of the cars you work on, you can submit them to this link!
https://www.onlinemetals.com/en/made-with-metals-gallery
The items were cut to exact spec and arrived much faster than I expected. The savings over buying steel at the "Low" store and from a certain Depot is tremendous!
Thanks for the feedback David! I am glad we could get that to you in a timely manner, at a good price!
I needed more of this to complete my project. The order was delivered on schedule. The only comment I have is the $3.50 bar cost but it cost $17 to deliver.
Thanks for the feedback Freeman! I am glad we could get the material to you in a timely fashion. I do apologize for the shipping cost, unfortunately we just renegotiated pricing with them.
Online Metals is always easy to order from but this time had a glitch. Online Metals took care of the problem immediately after being notified and my order was filed and shipped as if no glitch happened. Great job folks.
Thanks for the feedback Nicholas! I apologize there was a glitch, but I am glad we could get it fixed for you so you could get this material as soon as possible.
The only place to go for your metal projects. No order is too large, or too small. They will accommodate your every need, even if it is for one small piece.
Thanks for the feedback Bruce! I am glad we could accommodate to meet your metal needs!
I ordered a 0.0216" thick sheet of copper, 78"x24". I got this to wrap a tabletop i'm making. I've done this before, but this is the largest table i've wrapped. OnlineMetals always sent me well packaged sheets this thin and never had a problem. Was wondering and a bit worried how a large piece would come through. It arrived today and i noticed it was pretty heavy. When i unwrapped it, i found out why -- the copper was attached via plastic film pallet wrap to a 3/4" thick piece of particle board MDF! Needless to say, the copper was perfect! Now i know why the shipping was so high, but worth it! And of course, i got my monthly discount, which helped ease the cost! I will continue to buy from OnlneMetals for all my metal needs!
Thanks for the feedback Jeff! I am glad we got you the material in the best possible condition. We always try our best to make sure all of our packages are put together the best we can to ensure there is so damage on the material.
The ordering was easy. The pieces arrived and were what I was expecting. I happy with the process.
Thanks for the feedback! I am glad we could get you the material you needed in a timely manner.
We love the breadth and convenience of their locally-stocked ready-as-needed physical inventory.
Recently though there was a glitch in the online ordering system (as can happen occasionally with all suppliers), indicating erroneously that a short uncommon-spec piece of material we needed for a project was available in our local warehouse.
Within hours of placing the order, we received a personal e-mail informing us that the error was detected by their order-fulfillment team, and offering us free 2-day shipment from their next-nearest warehouse…
As our project was on a tight timeline, I e-mailed back explaining that we had really needed that *same-day* in this case — and that I'd need to buy it again from a second local source [and I assumed that was that!]…
With minutes I received a response from the same flesh-and-blood-human customer service member, with the surprising offer to send it out immediately -upgrading the shipping to *next day delivery*, if that would work for us, "given it was our error"!
That saved out project's timeline — and spared us from extra downtime & expense (or worse!)
Way to go!
Thanks for the feedback Leonard! I am glad we were able to assist in getting you the material you need in your timeline! I apologize there was an issue with the order, but we will always do everything we can to help get the material to you as fast as possible.
While I only do a small amount of metal work as part of my hobby of classic motorcycle recommissioning, I appreciate being able to buy small quantities of the metals required as and when I need them. Not being an experienced metal buyer, it is very helpful to have a functional web site that allows me to study and analyze the metals available. Having placed multiple orders with Online Metals, I have never been disappointed with the quality and speed of their service. All aspects of the transactions have been outstanding. Thanks.
Thanks for the feedback Ian! I am glad we were able to get you all the helpful information needed to help you see what works best! If you ever have any questions, feel free to ask! Our email is sales@onlinemetals.com.
I'm very pleased with availability, shipment times and most of all I really like the custom cut feature.
Thanks for the feedback Shawn! I am glad we can get you the material you need at the size that works best for you!
Received our order on time with no issues. Using Online Metals is hassle free and we enjoy the discounts.
Thanks for the feedback Kimberly! I am glad we could help you with the pricing, and get you the material you need!
Customer Service - 10/10
Quality of products delivered 1/10
Thanks for the feedback Russell! I just sent you a message to help resolve this!
I always appreciate the fact that OnlineMetals.com gets my order out to me in the fastest possible time frame. Always 110% satisfied with their amazing service!
Thanks for the feedback John! I am glad we were able to help you get this material to meet your timeline!
I had to get estimates this time and it was way easier than expected! Thank you.
Thanks for the feedback Brett! I am glad we were able to get you the estimate you needed! You can always feel free to reach out to us about any pricing questions!
For the small volume buyer like me, a hobbyist, OnlineMetals offers very competitive pricing, especially for delivery, which can vary widely across companies. They provide excellent quality material that is accurately described.
Thanks for the feedback Reed! I am glad we can provide the quality material you need at the best pricing!
Small quantities, and huge varieties, at reasonable prices and incredibly fast shipping. Always a great supplier,Online Metals just keeps getting better and better. They are my only source. I've never had occasion to go elsewhere.
Thanks, Allen, making materials accessible is why we got into this business. Great to hear that still holds true today. Keep is in the loop for your next project and feel free to post pictures or more details. We love to see what our customers are making!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Emrold! I am glad we were able to get you the material you needed to meet your time frame! Our top notch customer service team is happy to help with any metal needs you may have!