Overview
OnlineMetals.com has a rating of 4.7 stars from 822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 1st among Hardware Store sites.
I needed 3' of stainless rod. They had it and I was able to pick it up in Portland when I was visiting my daughter
Shipped fast and sheet metal arrived in perfect condition
Thanks for the feedback Richard! I am so glad you had a great experience! Our customer service team is always happy to help!
Product as described and fast delivery!
Will buy again!
Thanks for the feedback Jose! I am so glad we were able to send you the material you needed to meet your material needs!
Product exactly what I needed. Very pleased with the person handling the phone order. She suggested that I cut the 72" stock piece in half. This resulted in a much cheaper and faster delivery because the shipper could use the "normal" delivery channel and not the over sized product delivery channel. Thank you On-Line Metals!
Thanks for the feedback Gary! I am so glad you had an amazing experience with us! Our amazing customer service team is always happy to help you with any thing from product questions, to help with placing orders!
Great experience, easy ordering and shipped promptly.
Thanks for the feedback Sean! I am glad to hear you had a great experience, and hope to see you working with us again in the future!
Online Metals provided the right product and fast delivery. Will use them again in the future.
Thanks for the feedback Wayne! I am glad we got the material to you in the timeframe that worked best for your project!
Great experience…. Staff was very easy to work with
Thanks for the feedback Douglas! Our customer service team is always happy to help!
Went to the site and looked up what we needed and found it easily! Ordering process was a breeze, and two days later my order was in my shop!
Thanks for the feedback Rick! I am so happy you were able to find what you needed! We get all of our material, that is in stock, ships the same or following business day!
Very responsive customer service and delivery was quick as well!
Thanks for the feedback Jon! I am so glad you had a great experience with our customer service team, we are always happy to help!
The pricing model is a little annoying (like most online vendors these days - there is a pretend discount that is the normal price, with occasional additional discounts), but it's hard to complain about a huge selection delivered quickly. I have been sourcing most of my metal from OnlineMetals for a couple years with zero regrets.
Thanks for the feedback Max! I am so glad we can be a reliable source for you!
Great customer service. Shipped my purchase within 24 hours and it arrived well packaged and on time. Will definitely do business with again.
Thanks for the feedback Les! I am so glad our top notch customer service team was able to help you out!
I have a great local steel & plastics supplier, but they don't do brass or copper. Even though Online Metals prices are high, I'm grateful they have odd items like perforated sheet steel and brass & copper that I cannot get locally in small quantity.
Thanks for the feedback Andrew! We are so happy to hear we are able to provide you with the material you need! If there is ever something you need but don't see, feel free to email us at sales@onlinemetals.com!
Great metal great price and fast shipping. I bought metal to fix my slides on my rollback and it was perfect and came very quick
Thanks for the feedback Ryan! I am so happy we can be a reliable source for you!
I ordered aluminum tubing to make wind chimes and one of the tubes came with a pretty big dent in the side. I sent a message with some pictures and within a week I received a replacement and didn't have the hassle of returning the other piece. I would totally recommend and use again!
Thanks for the feedback Gail! I am so sorry, that happened the first time, but I'm glad we were able to get the replacement out to you in good condition!
I ordered it and it showed up at my
Door. These things happen all the time. Don't sweat the small stuff
Thanks for the feedback Dino! I am so happy you had a great experience with us! Hope to see you return as a customer again in the future!
Good place to get metal online and 95% of the time I get it in just a couple of days. I do wish there was better prices for shipping on the longer sizes.
Thanks for the feedback Kevin! I am so glad we can be a reliable source for you! If you ever have any issue with pricing, just give us a call, and we can try our best to help!
First time order with OnlineMetals.com. Order arrived as promised, on time and well packaged. We'll definetly use this company again for future orders.
Thanks for the feedback Phil! I am so glad we were able to get this material in the best possible condition, and can not wait to continue doing business with you in the future!
Received some material that had surface issues which Online immediately replaced. Very good customer service.
Thanks for the feedback Michael! I am sorry to hear there was an issue with your material, but I am happy we were able to get this issue resolved for you!
I am really impressed by the amazingly low shipping and custom cut pricing Online Metals offers. Of course, the actual product (hot roll plate) was also just fine and arrived promptly. I am happy to recommend your organization.
Thanks for the feedback Timothy! I am so glad you enjoyed the protoboxes! We look forward to doing more business with you in the future!
Great, as always. Quick to order. Save by picking it up in person. Same great staff at the warehouse. Keep those prices coming!
Thanks for the feedback Otis! I am so glad we were able to get you the material you needed, and set up for pickup! I am so glad you had a great experience with the warehouse staff as well!
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Stephen! I am so glad we were able to service you through our Portland pickup!