OnlineCityTickets has a rating of 2.8 stars from 9,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineCityTickets most frequently mention customer service, face value, and credit card problems. OnlineCityTickets ranks 7th among Concert Tickets sites.
So far so good, $4. More than Ticketmaster but less work and better option, ticket was cheaper by $16 a ticket than ticket masters but fees were higher whitch made it 4 dollars more but Ticketmaster sit was making me fill out too much stuff and then was having a problem processing my credit card, this site processed fast, E- Ticket has a charge and Ticketmaster is free, bottom line processing faster.
A scam DO NOT order from them. Will not send you the real tickets for your concerts. Called customer service to get more information and could not get ahold of anyone so I sent an email which was never answered. Finally go through a week later and they told me they are not a scam (something a scam company would say) and they would not refund my ticket that I never received. Be careful out there and make sure you are buying from a reputable seller. Lesson Learned
Good. I like the page. Just a little wait when I was paying. But, generally, quite simple to fill...
So easy to do. Great place to buy tickets. And of course fees were not shown. Sneaky... Anyway to catch a buck. But would still recommend.
It was a bit frustrating, because I was $20 short for the tickets I was originally going to purchase, and I was going to put the $20 in the bank in the morning, but by the next morning (within 10 hours) the service fee jumped from $60-something to $100, and I could no longer afford the tickets. I ended up having to get different seats that were further away. So, that was a bit frustrating. Other than that it was a pretty good experience. Thank you.
First time purchaser. Easy step by step process. Possibly include a more detailed explanation of purchase. But would recommend to others. Thank you
Although i was hit with outstanding fees at the time of payment the proess was pretty easy. I promised the tickets to my son for his birthday and if it wasnt for me promising I would have not purchased them. I honestly think that we shouldnt be paying a fee of $20 on top of the already expensive ticket. So 20 x 3 tickets :/. Not cool... For what i paid I could have gotten a better ticket, but anyways will not be purchasing tickets on this site again...
Service charges and delivery fees prohibitive. Got credit card info successful on second go-around. Pretty happy with service, as I caused scene at brick-and-mortar ticket seller after he sold my Dead & Co. Ticket out from under me! Last year.
I had an extremely easy experience and my tickets arrived promptly. I would definitely recommend using this service to friends.
So far so good, $4. More than Ticketmaster but less work and better option, ticket was cheaper by $16 a ticket than ticket masters but fees were higher whitch made it 4 dollars more but Ticketmaster sit was making me fill out too much stuff and then was having a problem processing my credit card, this site processed fast, E- Ticket has a charge and Ticketmaster is free, bottom line processing faster.
Emma was polite and helpful. The tickets we chose had the section & row but not the seat info, which would have been nice! Also wish after the purchase we could print the tickets, have to wait for the seller (said by 6/30/18). Didn't understand the email charge, never got charged that before. StubHub doesn't charge that fee. Over all my experience was okay. Hopefully we'll get the tickets soon & are what we purchased! Also found out I paid $9 more than StubHub! :(
It was amazing thank you very much i highly appreciate this.its pretty much simple to handle. God bless!
I do wonder why I payed like 300 dollars per ticket, and then at the top of my ticket it says $84... lol, that's a large difference. Part of me feels duped... It just looks like more than 2/3rds of what I paid didn't even end up going towards the tickets. Which wasn't what was said when I purchased. Tis why no 5 stars. I just want answers... Mad psyched about this play though. Thankkssss.
I have received an e-mail to apply a discount good for 5% off ticket price based on past purchasing of a tickets recently. I could not figure out how to apply the discount, so I am reaching out to customer service to help with that, and the agent was looking into it for me. Other than that, the first time I ordered tickets, it was great experience, but a prices are in US. It would be nice if I could see prices in CAN based on top item of website to select.
Absolutely no problems at all.We go to see the match New York Islanders vs Calgary Flames in the Barclays Center! Yeah!
The site is easy to use. The tix seems like a good price. I wish the $59.99 service fee PER ticket was noted somewhere earlier in the process (and why is there that fee and a $7.95 download fee?) It seems like the sellers are double-dipping? I am excited for the concert though. Overall happy with the website (other sites seem to have the same fee issue going on).
The order process was pretty easy. The only issue I have is that I was not able to see the actual seats I was buying, only the row & section. The tickets have the seat numbers, but I don't know how many seats are in the row. We need to have end seats, so hopefully we will. I contacted someone by email about it but haven't heard back (it's been several weeks).
Easy ticket purchase. I found the event I was looking for along with a good selection of seating to select from.
Easy to use site and review seat selections. Same section and row, but 1 price was 328 the other 344, so chose 344 each for 2 tickets. In checkout service change went from $100 to $134. Fell cheated, but got link to down load, and now have paper copy. 3 hours later tickets went up about $150 each. So glad ordered when I did. Wonder if performer gets any of this extra money the site gets out of buyers?
Good service just took a long time to down load. But its overall great. And I will like to order from here alot
Can't wait. Hoping everything goes ok with paperless tickets. We will be celebrating 33 years of marriage. Can't believe we get to see Chris Stapleton at the Pepsi Center.
The website was fast and easy to purchase tickets. I am slightly concerned my tickets have someones name on them (other than mine). Hopefully they work.
The buying process was easy, which was nice. The service fee was too high, but it's all a racket, anyway. You know that going in and what can you do? They know we have to pay. I also wish they supported e-tickets, so we don't have to print them. In this day and age, you'd think that would be a given.
Not everyone buying tickets on line are technology savvy. More instructions or descriptions need to be included before the BUY button is pushed.
The website is well done. I will recommend OnlineCity Tickets to friends, family and other people. It did not take me time to place my order.
I read a few alarming reviews about being "double sold" tickets. If this were to happen, I'd be quite disappointed, of course, but it all seemed like a very smooth process from beginning to end. It was a bit pricey with the fees and "email delivery" charge of $6:95 - why so steep for the simple click of a button - or even an automated procedure?! Anyway, the concert should be a real treat for my son. He'll be giddy with excitement when he finds out.
Site was great until the end. A $20 per ticket service fee?! I paid this time... but probably wont come back with those fees.
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