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OneTravel

How would you rate OneTravel?
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Florida
1 review
0 helpful votes
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Great thanks
June 7, 2023

Great thanks
All z zm cm an kl to up do so so su dl

Date of experience: June 7, 2023
Minnesota
1 review
0 helpful votes
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Very friendly, very helpful!
December 8, 2022

Very friendly, very helpful! They even called me because I forgot to pick my seats.

Date of experience: December 8, 2022
Maryland
1 review
0 helpful votes
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Booking was very easy, the agent was polite and sound...
May 2, 2023
Updated review

Booking was very easy, the agent was polite and sound friendly with lots of experience

Date of experience: May 2, 2023

Booking was very easy
May 1, 2023
Previous review

Booking was very easy.

Date of experience: May 1, 2023
Brazil
1 review
0 helpful votes
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Very good tanks, almost of all the time I find the trip a need so.

Date of experience: June 5, 2023
Georgia
1 review
0 helpful votes
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Excellent and friendly to process the booking
February 18, 2023

Excellent and friendly to process the booking. I appreciate your quick response and good service

Date of experience: February 18, 2023
Switzerland
1 review
0 helpful votes
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Good in the services and seems to be reliable during...
May 18, 2023
Updated review

Good in the services and seems to be reliable during the time I used this

Date of experience: May 18, 2023

One travel have been good for my travel experience
May 11, 2023
Previous review

One travel have been good for my travel experience

Date of experience: May 11, 2023
New York
1 review
0 helpful votes
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Great!
April 2, 2024

Great! I would use this services in the future.
It allows you to pay overtime.

Date of experience: March 23, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Philippines
1 review
0 helpful votes
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So far so good except our seat from haneda to Chicago. No set availability yet

Date of experience: March 22, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. Please contact our representatives if you have any questions or concerns.

New Jersey
1 review
0 helpful votes
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Good business with you I am fine and ready for my trip.

Date of experience: March 22, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Philippines
1 review
0 helpful votes
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Easy to use
April 1, 2024

Easy to use. Great reminders that give me added peace of mind

Date of experience: March 22, 2024
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Virginia
1 review
0 helpful votes
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The gentleman I spoke to over the was very polite and nice. He help with what I needed. Thank you!

Date of experience: October 23, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

Washington
1 review
7 helpful votes
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Horrible
August 28, 2017

Do not EVER use this booking company. Ever! They scammed us out of $1,600 for 2 airline tickets. They will be rude, obnoxious AND give you attitude such as "What's the big deal, just pay for a new ticket. It's not as expensive as the first." And yes I said that word for word! Even the airline the ticket was "purchased" with, when they heard who it was booked from said they see it often with this agency, and many many people are scammed through them! When you call, they don't even speak English and it's tough to understand them as it is. Even though we purchased travel insurance they didn't refund anything! Oh I lie, it was only $50 "credit" for future bookings. AVOID THEM LIKE THE PLAGUE.

I wish I did my research before I booked with them! But we were in a tough jam and needed a ticket asap and they were the cheapest at the time. Which as the say going, cheaper doesn't mean best! Don't book with them, stay away, and use your hard earned money somewhere else. And most of all, do your research in the booking company as well! We lost $1,600 AND still have to pay an extra $1,000 for a new ticket. I believe CheapOair and them are the same agency. When you call the number given, half the time they answer this is CheapOair. I will not be leaving this alone, I will be contacting every single number available and will try my best to get money back. But I repeat AVOID THESE IDIOTS LIKE THE PLAGUE!

On top of that, after doing my research, they have horrible reviews everywhere and they claim to be BBB acredited which is a LIE. They have zero scores with BBB and when I finally got ahold of BBB to file a complaint, BBB responded that they are based out of India and are currently working on shutting them down in US. Avoid them at all costs!

Date of experience: August 28, 2017
Michigan
1 review
0 helpful votes
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Good customer care.
November 28, 2016

I didn't have any issues booking and they kep me up to date on my flight. They even followed up.

Date of experience: November 26, 2016
Florida
2 reviews
0 helpful votes
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THE SITE WAS EASY TO LOCATE, VERY EASY TO DO MY BOOKINGS AND CUSTOMER SERVICE REP. CAME ON LINE IMMEDATELY WHEN I CALLED.

Date of experience: July 16, 2014
GB
1 review
0 helpful votes
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Thank you for your help and support in making my travel safer and comfort

Date of experience: November 25, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs

Florida
1 review
0 helpful votes
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Easy to follow each step-by-step
January 11, 2023

Easy to follow each step-by-step. The search give you lots of options to choose.

Date of experience: January 11, 2023
Canada
1 review
0 helpful votes
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Great service!
December 11, 2022

Great service! Easy to use! Will be using you to book in the future!

Date of experience: December 11, 2022
California
1 review
0 helpful votes
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Great pricing, easy transaction!
January 19, 2023

Great pricing, easy transaction! Had the best pricing out of all sites I checked.

Date of experience: January 19, 2023
Guinea
2 reviews
0 helpful votes
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Very much satisfied now is very easy for me to purchase my airline tickets

Date of experience: July 25, 2023
Rhode Island
2 reviews
2 helpful votes
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Awsome
November 30, 2016

I always get good deals that are worth it and you guys are great.

Date of experience: November 26, 2016

Overview

OneTravel has a rating of 3.7 stars from 1,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, many options and cheap flight. OneTravel ranks 6th among Discount Travel sites.

service
303
value
75
shipping
40
returns
49
quality
70
This company responds to reviews on average within 5 days

Instant Feedback

13,792 reviews