• OneStopPlus

OneStopPlus

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Overview

OneStopPlus has a rating of 1.39 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OneStopPlus most frequently mention customer service, credit card, and full refund problems. OneStopPlus ranks 408th among General Apparel sites.

  • Service
    49
  • Value
    44
  • Shipping
    46
  • Returns
    41
  • Quality
    39
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I am still on the hook for 128.00 due to a $#*!ty website, horrible Customer Service and greedy credit card company.
How would you rate OneStopPlus?
Top Positive Review

“Value and variety”

Nancy H.
11/16/17

Love the club which gives you $2.99 shipping for a year. Good fashion, and terrific size range. Also carries men's and home goods.

Top Critical Review

“NO LONGER ONE OF MY FAVES”

Patricia N.
11/26/23

Used to love shopping the site and the addition of the other brands made the selection much better. Now I think they should reconsider their marketing, merchandising and executive team. Running sales advertising up to 70% off, then raising normal prices 50-70% is not a sale. You may be able to fool some of the people, but those of us who have spent years in retail management, especially at the corporate level know the ploy. You are no longer a value retailer. I believe you would do much better offering everyday competitive pricing instead of trying to trick consumers. Shipping has also slipped and returns are not easy. Terrible shipping information makes it difficult to track orders.

Reviews (119)

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Reviews that mention popular keywords

customer service (53)
Thumbnail of user nancyh196
6 reviews
1 helpful vote
November 16th, 2017

Love the club which gives you $2.99 shipping for a year. Good fashion, and terrific size range. Also carries men's and home goods.

Thumbnail of user qiangc
9 reviews
3 helpful votes
December 21st, 2017

I was bought 9pices watches in jomoshopthe reason is trust it and good service and very good price for every one pice of watches.

Thumbnail of user susanp70
39 reviews
74 helpful votes
October 13th, 2015

Still the same quality and customer service. Good place for good deals.

Thumbnail of user margaretl17
1 review
12 helpful votes
October 11th, 2013

There is so much negative feedback here on this site, that I just had to recount my most positive shopping experience on the website known as One Stop Plus now Full Beauty. Our community choir was rehearsing for its first Christmas production of the Christmas selections of Handel's Messiah, and a long black dress was required. Not having one, I began searching this site for an appropriate dress for me that might also be flattering and fit me well. I found the Jessica London cross-front maxi dress with long sleeves. As I am a most frustrating "pear shape," in which my top is as much as two sizes smaller than the rest of me, I ordered two sizes to begin with. When they arrived, I tried both on and selected the smallest one, which I felt I could alter to fit me and returned the other one. At the same time, I called their customer service and ordered the next size smaller, which was their size 22, and returned my other selection. When this dress arrived, it fit better than the one I kept, but still would need to be altered in the top to fit my top. So again I returned the larger dress, and called customer service again, and ordered the next size smaller again. When this size arrived, and I put it on, I could not believe it -- it was a perfect fit for me both top and bottom and was an astounding Size 20! At this time, I returned the dress I thought I could alter. Now, I will tell you this, for only $20 a year, you get $2.99 shipping on all shipments from them and free returns. Period. This is the way to go if you place even as few as four orders a year. This gave me the freedom to seek my correct size. This continues to be my correct size in the Jessica London maxi dresses. And my top is 1 to 2 sizes smaller than the rest of me! The night of our performance, the director came over to me and complimented me on my dress and gave me a "side hug" for all my work! I was totally happy with all of that experience! One Stop Plus or Full Beauty came through like a trooper for me AND I only paid $2.99 shipping for all of that great service! I totally recommend their shoppers club for $20 a year. You will save money, but it also allows you the shopper to feel free to make returns so that you can find your best size. You must give this company TIME. I did not start this dress hunting process in December, but like October... But if you're a woman in today's "skinny" culture, you know how hard it is to find pleasing apparel. I have always been happy with this company! (Except the interest rate on their card! :)

Thumbnail of user gaill11
7 reviews
8 helpful votes

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Self-described "world's biggest fashion mall for plus sizes".

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