From the business
Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.
By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.
We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.
Omega Walk Reviews Summary
The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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High-quality modern shoes.
Large size range. Thank you managers for helping me decide on the best solution for me.
This is the worst company I have ever ordered from. They will not tell me where mypackage is, give a refund, or give me updated tracking information and that is just poor customer service so I will not be ordering from them anymore nor will I refer anyone else too.
First, it took a month to ship my shoes. Second they run really small. My shoe size never fluctuates. I'm a solid size 7 and it seems I'd need at least an 8 in these shoes. And third, they advertise returns within 30 days but they fail to tell you that you have to pay overseas shipping costs and a 15% restocking fee. I would have never ordered from them if I knew this.
I ordered these superflex on March 3rd. They hadn't arrived almost two months later and they refused to Jon our their money back guarantee if not received in 45 days, Telling me simply to wait. Eventually they turned up and they were nice and light and comfortable. I wore them often but not every day, but less than three months later both had holes in the toes. I have a pedicure every 6 weeks and keep my nails short but still they haven't worn well.
I appreciate a very nice staff, very professional and friendly. Bought many shoes there and definately coming back for more
It has been almost 2 months. And I am still waiting. I checked the tracking number and for over a month, the shoes have been touring China.
First of all it took a week after my order (Aug 2) to reach Anyang on August 9.
Then it was in Beijing Aug 11
After touring around it's back to Anyang on August 24! And the tour starts again! Then it goes to Shanghai to get on a plane Aug 29 th. It is now September 27th and I saw on sign of my shoes.
Really the inefficiency is appalling! It is comical.
Seriously, you have to do better than that if you want international business.
And the shoes fit small and are not as pretty as in their picture.
I received my shoes today and when I opened the bag I could smell a slight chemical smell. I ordered 9.5 but they are very snug with no toe room. One shoe was missing the stitching design on one side and there was a slight chip to the color which makes me think the color will eventually erode. There is no shoe size on the shoes at all, so there is no way to tell if they are the correct size. The return policy does not make it worth my while to return. It has to within 7 days of delivery with proof of purchase. On top of the high cost to return them and a 15% restock fee, I will keep them as a lessoned learned. I'm displaying 3 photos.One with the chip on the edge of the shoe, and the other two showing how that stitching should be on both sides, and what the stitching looked on the other side. I gave them two stars for cuteness..
I don't understand how they are still in business. I've been lied to and given the run around for 5 months, still no package or refund. They have said twice now that it was delivered and it was not! I've never encountered such a horrible customer experience, until ordering from Omega Walk. Rip off! Stay away!
I received my order in 3 weeks. I received a text stated they had shipped but received 2 weeks later. They are comfortable & I love the bright yellow color. I would advise sizing up. They run small!
I ordered my shoes over 2wks ago and am still waiting. Very upset. Hope they fit. I'll never order again.
Superflex shoes are very very lightweight, these shoes have done miracles for me, they are so comfortable and lightweight to wear. I have got so many compliments on them
I got my shoes in 10 days, these shoes are very very comfortable and light weight. Their Customer Service Is very very friendly.
Awesome shoes! Love the comfort feeling on my feet, I will buy one more pair next pay day
Thank you Omegawalk!
First of all I waited over 2 months for the shoes to be delivered. I ordered a size 9.5 to give myself enough time room but there is absolutely no extra toe room and there's no way I can wear these shoes. Total waste of money. I checked reviews before ordering and every review was five star. I'm so disappointed.
Bought them last month and received them in 3 weeks time, I honestly did not expect much but they did feel good on my feet! I ordered the white pair and was advised to get half size up from my usual size. It surprisingly did work. Been wearing them almost everyday. It took a couple of wks to receive them but i must say, it was worth the wait. You just need to pick the right shoes suitable for you. Thanks omegawalk! :)
My mom keeps complaining about her foot pain, since she loves to walk everyday, I decided to buy this pair for her and when she got it, she was really happy she said it was easier to walk around the park every morning. Might order one for my self next time but love the color gray...
I really love the new omegawalk essentials, its very comfy n my fit, easy to put on and very light weight and will surely buy different color again maybe black or pink. Thank you Omegawalk! :)
Amazing shoes with great comfort. I can't go out without it. Ordered one more pair with a different color.
Loved the shoes, thank you omega walk. Shoes are extremely comfortable and totally worth the bucks.
I bought sneakers from Omega Walk and have been using it for three months now. Really happy with the product. It is comfortable and gives a classy look.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members