Omega Walk Questions & Answers

Here’s what consumers have asked with answers from Omega Walk staff and previous consumers.

11 questions answered

27% answered in 1 day

Question:

Where are your shoes made? are they true to us sizing?

Answer:

China. Agreed with the previous answer. Sizes are not consistent and shoes of the omega walk brand fit different even if they are the same size.

By Heather V. over a year old

See more answers (3)

Question:

If the shoes aide in plantar faciatis problems If the shoes aide in plantar faciatis problems

Answer:

No. I have this as well. These shoes are cheap and not very comfortable

By Heather V. over a year old

Question:

Is omega walk a scam or a legit company? Is omega walk a scam or a legit company?

Answer:

We are a 100% legit company. We have 100K+ loyal customers based in the USA, who vouch for the quality of our products. The same will be assured if you kindly go through the reviews on our website.

By Susan B., Customer Care Executive over a year old

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Question:

How easy is it to get a hold of customer service at omega walk? How easy is it to get a hold of customer service at omega walk?

Answer:

What is the address for returns? I ordered the wrong size!

By Frances B. on 6/15/23

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Question:

Are the shoes true to size? Are the shoes true to size?

Answer:

They seem to run Small and narrow, but shoes that claim to be the same size don't fit the same

By Heather V. over a year old

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Question:

Can you share a success story using omega walk? Can you share a success story using omega walk?

Answer:

I work on concrete floors. These are the only shoes that have stopped all pain in my feet and last for years.

By Angel B. over a year old

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Question:

Do these sneakers have a high toe box? Do these sneakers have a high toe box?

Answer:

Don't buy from this company. They are in China and their sizing is off. You will lose money if they don't fit.

By Joan C. over a year old

Question:

Hello i have terrible feet. i am looking for some comfortable shoes that i can walk im Hello i have terrible feet. i am looking for some comfortable shoes that i can walk im

Answer:

I wouldn't recommend this company. They are in China. Their sizes are off and you will have to pay shipping to China to return them plus lose 15% of your refund for their restocking fee.

By Joan C. over a year old

Question:

How do i replace the elistic shoe strings on my omega shoes? How do i replace the elistic shoe strings on my omega shoes?

Answer:

I would email help@omegawalk.com, or order some from another company

By Heather V. over a year old

Question:

Recevied on inv76031 a 6.5 us and need a 7 us, how do we proceed? lindaevers11936@gmail.com... Recevied on inv76031 a 6.5 us and need a 7 us, how do we proceed? lindaevers11936@gmail.com...

Answer:

You can Email help@omegawalk.com. This is the easiest way and best way to get an answer quickly and have proof of communication.

By Heather V. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Omega Walk Questions & Answers

Where are your shoes made? are they true to us sizing? Where are your shoes made? are they true to us sizing?

If the shoes aide in plantar faciatis problems If the shoes aide in plantar faciatis problems

Is omega walk a scam or a legit company? Is omega walk a scam or a legit company?

How easy is it to get a hold of customer service at omega walk? How easy is it to get a hold of customer service at omega walk?

Are the shoes true to size? Are the shoes true to size?

Can you share a success story using omega walk? Can you share a success story using omega walk?

Do these sneakers have a high toe box? Do these sneakers have a high toe box?

Hello i have terrible feet. i am looking for some comfortable shoes that i can walk im Hello i have terrible feet. i am looking for some comfortable shoes that i can walk im

How do i replace the elistic shoe strings on my omega shoes? How do i replace the elistic shoe strings on my omega shoes?

Recevied on inv76031 a 6.5 us and need a 7 us, how do we proceed? lindaevers11936@gmail.com... Recevied on inv76031 a 6.5 us and need a 7 us, how do we proceed? lindaevers11936@gmail.com...

Can’t see your question? Ask to get answers from the Omega Walk staff and other customers.

Where are your shoes made? are they true to us sizing?