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Omega Walk

Overview

Omega Walk has a rating of 3.9 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omega Walk most frequently mention customer service, comfortable shoes and wrong size. Omega Walk ranks 3rd among Athletic Shoes sites.

service
287
value
63
shipping
66
returns
55
quality
797
This company responds to reviews on average within 13 days

Instant Feedback

20,367 reviews
How would you rate Omega Walk?
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Georgia
1 review
0 helpful votes
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Shipping experience
January 14, 2025

Shipping took longer than quoted. I still received items as listed

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
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Omega sneakers
November 5, 2024
Updated review

I wear these sneakers all the time. They are sturdy and comfortable.

Date of experience: October 26, 2024

Omega Walk app
October 10, 2024
Previous review

The website is very user friendly. The sales on the web site are great. You can't beat buy one, get one free.

Date of experience: September 30, 2024
California
1 review
1 helpful vote
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Perfect boots for traveling
December 24, 2024

The boots came on time. They fit perfect. And I was pleasantly pleased with the company and their product.

Date of experience: December 14, 2024
Arkansas
1 review
0 helpful votes
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Easy to put on
September 14, 2024

These socks were very easy to put after I heard all the horror stories about them. Also glad they are open toe because I have neuropathy in my feet and can't stand my toes covered.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Delivery Was Slow
October 13, 2024

It took quite a while to receive my shoes. I was anxiously awaiting delivery. However, I was not impressed at all.

Omega Walk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Ohio
1 review
0 helpful votes
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No customer service for damaged items
August 30, 2024
Updated review

Ordered 2 pair shoes last week, came today both pairs damaged one has excess plastic on toe from not being trimmed in manufacturing,the other has a huge sunken divet in toebox I'm assuming from shipping or another manufacturing defect? No one has answered the emails previously sent where I am seeking total refund of purchase price immediately.Thank you

Omega Walk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2024

The price is right...
July 2, 2024
Previous review

The price is right...will wait for arrival of shoe to determine quality and comfort

Date of experience: June 22, 2024
New Jersey
1 review
0 helpful votes
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Great sneakers will buy more
January 12, 2025

My experience was good received them fast and they r very comfortable.i will order more

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Great customer support
July 22, 2024
Updated review

I ordered a pair of shoes and was disappointed that shipping took so long. Because when I finally got the shoes, they were too small. I even went up a half size. I reached out to customer service and they offered to send me a replacement and all I'd have to pay is shipping cost. I thought that was very awesome! Although I will probably be waiting another 2-3 weeks to get the replacement, customer service is above and beyond!

Date of experience: July 12, 2024

Easy to find stuff on the site
July 7, 2024
Previous review

Easy to find stuff on the site. Impressive reviews. Hope these are as great as they claim

Date of experience: June 27, 2024
Texas
1 review
0 helpful votes
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Purchase another color
November 2, 2024

These shoes are so comfortable and affordable. I'm definitely ordering another pair

Date of experience: October 23, 2024
Oklahoma
1 review
0 helpful votes
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Hurt my feet.
November 2, 2024

Should tell people the shoes run small. I would have ordered next size up.

Date of experience: October 23, 2024
Oregon
1 review
0 helpful votes
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Shipping takes a long long time
August 2, 2024

I was resentful after not receiving my shoes a month after purchase. I figured I would not receive them and was ready to just forget the whole purchase.
Then I received the shoes. I have a plantar plate tear and have been unable to walk normally without horrible pain. I put the shoes on and it was the first time in a month I felt ok. I work on my feet and have been just suffering. After I put them in the first time, I managed to get around and do housework, after I was unable to walk without a limp in every other shoe or orthopedic boot I tried.
I wish shipping did not take a month, and I wish the tracking was better. But if this shoe keeps me walking without pain, for that price, I bough 3 more pair.
Please get better shipping to USA. I will buy ever more and so will many nurses with serious foot pain.

Omega Walk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2024
New Jersey
1 review
0 helpful votes
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No support
January 10, 2025
Updated review

Wrong shoe for work needed support for standing and walking

Date of experience: December 31, 2024

Quick and easy
December 23, 2024
Previous review

Quick and easy

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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Horrible shoes and customer service
July 19, 2024

After purchasing a pair of shoes from Omegawalk, I strongly feel that this company is a scam.
They don't disclose on their site that this is a Chinese company, operating out of China without a reasonable return policy (have to ship the shoes back to China at your own expense).
The shoes are of very poor quality made out of cheap materials but priced at $70 a pair. The orthopedic claim is false advertisement.
The size they ship is also wrong. Money wasted.
Date of experience: May 24,2024

Date of experience: July 9, 2024
North Carolina
1 review
0 helpful votes
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Sizing
August 20, 2024
Updated review

Your US sizes are way off. Don't advertise US sizes unless you are accurate. Your website does not direct shoppers to sizing with enough urgency. The shoes were way too small.

Omega Walk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2024

Easy website to use
July 17, 2024
Previous review

Easy website to use

Date of experience: July 7, 2024
California
1 review
0 helpful votes
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Great shoes and customer service
August 9, 2024

My daughter love's her Omega Walk shoes. I exchanged the first pair because they were too small. Customer service was very responsive and helpful and made the exchange process seamless.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Great shoes
October 31, 2024
Updated review

Great fit, great look, great price. Hope to repeat with this order.

Date of experience: October 21, 2024

Easy to complete
October 21, 2024
Previous review

Easy to complete.

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Shoe runs small
November 26, 2024

I ordered a 7.5 but when I received the shoes there was no toe room. The colors look great and vibrant but I wont be able to wear them. Very disappointed.

Omega Walk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 16, 2024
Australia
1 review
0 helpful votes
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Great shoes
October 31, 2024

Very happy with my previous purchases - expecting this purchase to be just as good. Thankyou

Date of experience: October 21, 2024
North Carolina
1 review
0 helpful votes
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None
December 21, 2024

Very easy to order Si I don't do things that you are requesting

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
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Defective
August 20, 2024
Updated review

The process was easy to complete. I was satisfied with the comfort, color, and lightweight. The workmanship was poor in appearance which was disappointing.

Omega Walk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2024

Easy to complete process
August 2, 2024
Previous review

Easy to complete process

Date of experience: July 23, 2024