Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I have always been highly satisfied with the quality of food offered from Omaha.
Delivery times are always spot on with approximations given at the time or order.
The Hamburgers are great! Didn't care for the weiners or meat balls. Will try other items next time.
Oh no! So sorry to hear that you weren't a fan of our Gourmet Franks or Fully Cooked Meatballs! We stand by our 100% guarantee. Can you please send us a Direct Message to custserv@omahasteaks.com, so we can look into this and make this right? We look forward to hearing from you.
Fast delivery - high quality - everything we have ever ordered has been excellent. On the rare occasions we had a problem it was handled immediately to our satisfaction
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Everything was perfect and packed just the way I would freeze. Thank you!
Nothing makes us happier than when you’re happy! Thank you for the 5 star review.
Great service and wonderful products and love the home delivery.
You’re making us blush, Alice. Thank you so much for the 5 star review.
I've been buying from Omaha Steaks for about 10 years. Obviously I'm very satisfied with the products to still be buying there
It’s support from customers like you that has kept us thriving for 105 years!
Omaha Steaks are the best. Every thing I have ordered is very very good. I never get any meat from the store anymore. Thank you.
We think you’re pretty swell too, Carmen! Thank you so much for the 5 star review.
We are unable to purchase top quality meats locally; the Private Reserve selections fill this gap for us.
There’s no misteak about it, we love you too!
Everything is top notch - from order process to final fresh delivery!
So happy to hear! Thank you so much for the 5 star review. We appreciate your business and loyalty.
Everything we ordered was great quality and great flavor. The steaks are fantastic as are the steak burgers.
Very satisfied!
Cue the happy dance. This is the feedback we live for!
Great Representative (Will) took the order and was one of best I have experienced. He was knowledgeable and helpful.
Thank you so much for your review! We will make sure to share this with our Customer Service Representative, Will. Appreciate your business and loyalty.
It's extremely easy to order, plus the selection it awesome.
So happy to hear! This is the feedback we live for! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Wonderful product, excellent packaging and shipping. Happy with the delivery of the product.
Thanks so much for the 5 star review. We are grateful for your business and loyalty.
Have enjoyed giving Omaha Steak packages to friends and business associates, they all truly love the steaks, burgers and additional potatoes and deserts.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
I have ordered 2 times and have absolutely loved everything! Very happy!
You’re making us blush, Debra! Thank you so much for the 5 star review.
We decided to skip the amazing savings offered through the bundle buys and order the exact steaks and roasts we were hungry for a la carte. Got the most amazing deal on the bigger steaks that have my hubby's mouth watering. BUT the thing that you need to order and enjoy is the PRIME RIB ROAST! SOOO tender and delicious! Prime rib is one of the easiest roasts, and our Prime Rib from Omaha Steaks was enjoyed for Easter Dinner by the family and then again during the week. Definitely worth every penny (and at the sale price - even better!)
We agree! You can’t go wrong with our prime rib! So happy our product made Easter Dinner enjoyable!
Great and tasty. Worth every penny. Will order again and again. THANK YOU!
Nothing makes us happier than when you’re happy!
Love the variety of meats provided by Omaha Steaks. All of good quality and good value.
Customers like you are pretty rare! Get it?
I've ordered filet mignon several times. 9 out of 10 times they are perfect. When I got one with a little grizzle they compensated me. I'm very happy with the quality.
You have excellent taste! That’s one of our favorites, too.
Easy to order, delicious, quick delivery that is packaged well.
It’s support from customers like you that has kept us thriving for 105 years!
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Answer: A rep once told me verbally, then via email that a refund would be issued. A week or so later, nothing. I messaged customer service to inquire on the status of the refund and was told some correction would be made and the refund would be issued. Another week or two and still no refund to my account, however that same rep had sent me a follow up stating the funds would be in my account in there to five business days. Three to five business days later, still nothing but I waited an extra two or three days but still nothing. After some effort and back and forth and early morning phone calls I got through. At that time, if memory serves me correctly, the refund was issued and back to the card the order was placed from as well as additional golden biscuit or two, again, IF memory serves me correctly. One thing for sure, it took a lot of time, effort and waiting for that refund, but I eventually received it. I imagine you have to take into consideration that those online businesses get their share of dishonest squirrels exploiting the situation. It's always best to be as honest as you reasonably, honestly can be as one's sincerity often just naturally reveals itself or its opposite such as when unscrupulous people are up to shenanigans anyone can do without. I think they can usually tell, but it can take some doing on their part too.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
Nothing makes us happier than when you’re happy!