Omaha Steaks Reviews Summary
Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I have always love Omaha Steaks burgers and Jumbo Franks. Both taste delicious when grilling.
As expected Omaha Steaks arrived right on time. The prepared meals are deliciously prepared and yummy!
Nothing makes us happier than when you’re happy!
You sell an excellent product. I don't have to worry about Fake meat.
Gracias. Merci. Grazie. Danke. THANK YOU!
Omaha steaks is hands down the best mail order food company or any company for that matter. Product is always excellent & their customer service is second to none! This is definitely a winning combo! Plus their packages of meat are so easy to open! Instead of trying to cut the cry o vac, their packaging simply peels open! Convenient & practical, not to mention great tasting always!
We’re hanging this comment on our fridge!
I wasn't really happy with these, I found them to be on the fatty side and hard to chew. I will not be ordering them again.
Oh no! We’re proud of our world-famous steaks and even prouder of our 100% satisfaction guarantee. Please send us your information via email (custserv@omahasteaks.com) so we can chat and figure out what went wrong so we can make it right.
I love Omaha always happy never disappointed. I always like to try something new, but i do have those favorites also
We think you’re pretty swell too, Timothy!
I never had any problems with the quality of the product, but I seem to have issues when I order the product. I submit my order and a few times I got a email telling my order was not completed and I have to start all over again.
Oh no! Definitely not the experience we strive. Please let us know if there is anything we can assist you with! Happy to help!
My son got me a box for Father's Day last year. We have been buying ever since. Great quality and reasonably priced. Love that there are individually wrapped. Makes for easy selection.
Customers like you are pretty rare! Get it?
Delicious burgers. I splurged to purchase them and will order again when I can afford it.
You have excellent taste! The burgers are one of our favorites, too
Great meats. Always fresh and tasty. And apple tarts are wonderful. Everything about this company is outstanding. I would recommend them to anyone.
The apple tartlets are one of our favorites too! It’s support from customers like you that has kept us thriving for 105 years.
I can always rely on items to be delivered on time and, even more importantly, taste great!
This is the feedback we live for! Thank you so much for the 5 star review.
Never had a problem with Omaha Steaks that was not solved immediately and to my satisfaction. The food quality and selection is great.
You're making us blush! Thanks so much for the 5 star review.
Been using Omaha Steaks for nearly four years. Always great food. Reasonable prices.
Cue the happy dance! This is the feedback we live for. We are grateful for your business and loyalty!
Both ice chests had 2 dry ice packs, with plenty of ice remaining. So, all items were frozen solid, except for one artisan flatbread that was a little soft in the middle. Not a problem, though. This experience was far superior to my last experience I reviewed about several items not frozen solid, but still cold, especially the marinated salmon fillets which were soft &, thus concerning. That last order had only one dry ice pack, & it was completely depleted. Hope you continue using at least 2 packs per ice chest like this order. Thank you.
Appreciate the feedback. Will make sure to share this with our fulfillment center. Thank you so much for the 5 star review and your business!
Very happy with quality and timely delivery. Saves me time since I can depend on efficient and dependable response every time.
It’s support from customers like you that has kept us thriving for 105 years!
I am always sure that my Omaha Steak food will be top quality and butcher shop fresh. I've never been disappointed with the products, and I suspect they are even safer than local store-bought meats. They are vacuum sealed and hard frozen, with no thaw in transport. They go straight into my deep freezer and only thaw out for mealtime. I'm a junkie for their classic blend seasoning too. I like it on meat and veggies.
Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review.
So far everything is good very timely delivery. Got everything from hot dogs to filet mignon
We’re hanging this comment on our fridge!
I exactly followed the instructions given by OS, using the lower time given (50 *******@350*F). ALL of the seasoned liquid filling (didn't taste like traditionally used butter...and who knows what it is?) drained out onto the pan while baking. The chicken was stunningly tougher than any chicken I have eaten in my life. And the crust was hard as a rock and WAY too thick. Trust me, and steer clear of this horrible item! Completely and utterly unappetizing!
Oh no! This definitely isn't the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.
First and last order for me from Omaha Steaks. Chicken Cordon Bleu is NOT as pictured on their website! These things have a full 1/2 inch of heavy breading all around--fully half the entire weight of the item, and with less than 2-3oz of chicken and almost zero ham inside. What a ripoff!
Order went smoothly and shipping was timely. Do wish the size of the meals would increase some seems that they are getting less meat put in them
We appreciate the feedback. We will make sure to share this with our product and development team. Thank you for the 4 star review.
We always get the Beef pot roast on special and shrimp. They haven't been very good. The beef was half fat, which it never has been before. The shrimp was really salty. My husband mentioned it first and it must be if he said something. For me it was almost unbearable to eat. I'm very disappointed with this place now.
Oh no! Definitely not the experience we strive for. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.
About the Business
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time. Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We love you, Garry! Thank you so much for the 5 star review.