Office-Supplies-USA

This is a horrible company, they never process your orders, no response for the orders you placed. I am wondering they may try to defraud bank card. Terrible experience. Never buy anything from it. This company is selling items which he/she stole from other place. He/she also steal credit card information. Horrible company, horrible service. Will call police to report this scam company.

DO NOT USE THIS COMPANY! I placed an order for tent card holders by clicking on the order button on the product page. I subsequently received the wrong size. When I called to inquire, it appears I was supposed to click on product details further down on the product page to see what sizes they really had -- nothing on the product page to indicate this should be done.
Nevertheless, I have the honor of incurring the return shipping fees AND a ridiculously high restocking fee.

I placed an order in January. I kept watching the shipping field to see what the shipping costs were. It kept showing 0.0. So I completed the order only to find the shipping charge was much higher than other sites AFTER I The place order button. I called and immediately left a voice mail asking to have the shipment cancelled. I received no response. The next afternoon I called again. The Customer Service rep told me she had just left me a voicemail (not true) that my shipment could not be cancelled. After trying to work out the shipping charge with her for several minutes I asked to speak with a supervisor. She said she was one and there was no one else I could speak with. If I had a concern I could e-mail Corporate. I e-mailed Corporate and of course did not get a response.

I ordered a toner drum for a Brother All- in-One machine. It was shipped correctly but due to my mistake, I have to return the item. I've been calling all numbers, leaving messages and sent a required request for approval/return the past week. No response from them. I see the same pattern from other customer reviewers going back for some time. How does this company stay in business? Yesterday, I called two numbers at5 least 20 times throughout the day-no answer or response.

This company is downright horrible. They NEVER answer there phones. Never call back. You get a reply one in a blue moon from a customer service rep Anne. We have spent thousands of dollars buying ink from them. We are NEVER using them again. Bye bye!:(

http://www.suppliesusa.com/

You place your order and there is no way to check the status of it. Last time I ordered 6 toners and received 1 of them. I call and nobody answers or returns the message I left. I've emailed with no response, also I sent the email with I will get an email that the message has been received and read and didn't get either.
This place is a scam, I wish I would'be searched for reviews before I started ordering from the.

No one answers the phone or e-mail inquiries. On one occasion I got an e-mail reply with false information. I was give a tracking number for items that were shipped to Maryland. I am in Miami, FL. It's been 1 1/2 months and still no items. I asked my credit card company to stop payment. Funny thing is one of their email responses was for a 5% discount on my next order! What an insult!

I placed my order at Tue 11/23/2010 6:28 PM http://www.office-supplies-usa.com/.
I started following up with them a week later. None of the Phone/Fax numbers are in working order and I still have not heared back from them via E-Mail (12/13/2010).
Hopefully Papal will refund me my $.
Please do not Purchase at this site unless you can actually talk to someone!
I wish I would have done just a little more research on this Site:-(

Website can be a little frustrating when trying to navigate. They have been very slow shipping my order, but they had some items that I could not find anywhere else.

Biggest disappointment is that there is no way to check on my order status.

******UPDATE******** I am now convinced this is not an active commerce site. I have not received my order, no one has returned my e-mail and no one answers the phone. Don't use the site unless you can talk to a human.

This company is a scam. I never received my order from them and have not been able to contact them via phone or email. DO NOT order from this company!