Octapharma Plasma

Mark is a true racist bback ppl can talk on their cell phones sING talk loud to each other across the way and he ignores it as long g as they are black I've experienced his racist actions more than once white people are not allIwed to use their phones talk loud or have the phone volume on mark is a racist

I only write this cause of this ONE octapharma site. All the other places I have been are fantastic and treat you professionally and actually appreciate your donations. I am a long time donor but have never been treated as bad as I was today. I took a lunch break and got there a little after 4 pm. There was only 1 person ahead of me in line when I walked in. Needless to say over an hour later I was still waiting after numerous times I was told I was next. Multiple times I was lied to and on several occasions saw a couple of african american women looking at me. I did not like the looks they were giving me. Seen that look too many times to know what it meant. Yes it was a very RACIST look. I finally said something about waiting over and hour and watching so many other people walk in the door and be called ahead of me. I lost my composure and I told them I was going to write a very nasty review and yes I accused them of being racist. I work in business and I have no time for liars and people like the columbus center. I have been here on multiple occasions when I am in town for work. The 2 women I saw I do not remember ever seeing them before. Again this is only a negative review on the columbus center. Screwed me out of my donation and the gas money and time off from work I took to visit. Needless to say I will NOT be visiting this center again. Beware of some of the people working there.

You need to do rehire because a lot of your staff is slow I'm still here I know my hour and 18 minutes in still waiting because they're not pulling after they stick they just do it slow too slow like Grandma's walk p.s take your staff down to bar life and let them see how processing people and sticking people to get the plasma out is a value that's why you got three walk outs today that'll make sense so are you doing a thousand by thousand he didn't have to be 25 or 5 or

Security guards let certain ppl disturb donors and make here blood pressure rise negative employees talk more than work don't like to work if the other employee is not doing anything

Gossiping about the donors.Staff talking about staff, people coming to work unhappy taking it out on donors.Very unprofessional and to over indulging with donors.The Director and the older lady are fine its more the younger staff very childish.I watch them make a lady cry I thought that was bald they where whispering and talking stuff but the older lady appeared to intervene and help resolve the issue but it was horrible for me to watch a human being be treated like that.

OctaPharma Group is the worst place to donate and by far, the worst place to work! They pull a bait and switch with their app and refuse to honor offers made when trying to entice return donors. Beware of this company!

The Boss is name Chris and he is not a boss who should be working with people because it not about the crew it's all about quality. And to me it should be about all co worker the donors. It's crazy how we're short staffed and we work without getting help Monday through Sunday. We need help! My next step is calling channel 10 news. If we don't get help

First of all I think it's funny that the octapharma app shows that my location in Sacramento is open it is not open it has been closed for several days. Rumor has an IT department new about some sort of cyber issues two or three months ago and now all of our information is at jeopardized I'm going to be changing locations and companies

I wanted to apologize to ALL staff members. There have been times I've come in to donate in a bad state of mind. I'm dealing with a lot on my journey of sobriety. I may have been too sensitive to staff members that were just having a good day. I previously sent a bad review regarding unprofessionalism and I regret it. I got the opportunity to speak to the manager today and he handled the situation appropriately. I am able to donate now and I appreciate everyone's help.

Octapharma should give more information as to what is going on, other than just posting this at the top of their website: "All centers are experiencing network issues and are currently closed"

Here's something I found online if anyone is interested:

https://www.scmagazine.com/brief/octopharma-plasmas-us-operations-shut-down-due-to-suspected-ransomware-attack

I found it concerning since Octapharma has our name, social security number, date of birth and address. Now the hackers have all this information and no information on their website about this. Not very professional.

Absolutely horrified by my experience. I was drained completely of all my blood after an hour so they put a needle in my other arm where they drained me of all fluids until I passed out in the chair. Almost threw up it's been three days still feel sick and my entire arm is purple at their injection site.

Went into today after not having donated in a couple years. Went through the process which took about 2 hours for the physical etc. as a new donor. Got sat immediately with Molly. She was so polite, kind, and tentative. Would recommend this location to anyone!

Chaz goes above and beyond for his customers. He made me feel comfortable. I have been turned away twice do to other workers not finding my vein. Chad had no issues. I will continue to come on his shifts. The staff were all nice and welcoming.

First I have been using your facility for approximately 7 years. I very much appreciate the raise in donation pay only to find the without telling us that that we would be donating approximately 200 extra units no extra pay. And when I realized it was taking approximately 1.5 hours longer to donate I expressed my opinion by a employee name Jennifer to just go some where else. My question why are you pushing donors out the door when plasma is in such desperate need.

It's good for extra money like for gas and food it definitely comes in hand and you are helping to save lives at the same time. The lines are often long and under staffed so patience is key prepare to be there 1-/ 2hours some days other days maybe shorter but overall great atmosphere people and staff!

Throughout the whole process, Medical staff is always friendly and attentive. The down side is the wait… Always a 3 hr (avg) experience… Need to open another location or HIRE! Was in line and the sent 10 new potential life saving donors away! Maybe time for a management change?

New donor i waited 45 to read a book waited 15 mins to watch a video do the video and im still waiting 35 mins later its barley any people in here. The staff kinda rude its no reason i been here 2 hours and still havent had a physical or been on the kiosk. Its only one new person in front of me but as i sit in the room i can hear staff laughing having fun while im literally sitting here doing nothing. Absolutely no excuse why im still sitting in the same room. After my second donation I'll probably never come again if this how it is. I was told new donors come first no not at all. 2 hour process for a 13 min video and 5 mins of reading horrible

Stood in line 1 1/2 hours, 1 nurse screening. Black man worker decides to play a game to let some people have an express pass. 3 people got to cut in line in front of me, they had just arrived at the center. I spoke up and said this was wrong, the man said just trying to make things fun. I walked out. These people are rude and dishonest.

I referred someone to Octapharma got a referral code they will not pay me my referral fees
I will never donate here again in my life
I do not trust these people every time I try and call about my bonus they give me the run around it's been two weeks they still have not paid me

I went to donate. I was approved by the doctor. Then Tonja, some manager said NO! I'm perfectly healthy. It's all over cheating on my brother in law. She's got a real bad attitude. A friend of mine goes there. He gets home 4 hours later, because it takes so long. He'll come back blood all over him and leaking from bandage.