Octapharma Plasma

The owner loves good reviews and could care less about us donors. He never responds or tries to fix negative reviews. Still not answering phone.the latina supervisor is a terrible person. Rude and a ugly personality. She should be terminated and never work with people again. If i could give negative stars wpuld give 5... never will return there..

Debbie is very rude, they are always understaffed, and every time they change the pay schedule they get cheaper and cheaper. Fiona is the best employee there though.

Been open just over a year. Nice staff but incompetent phlebotomists. I would get bruised every time when other sites would not. They do not inform donors when site is down causing wasted trips, Lastly, they practice ageism forcing donors to stop at 71st birthday without informing donors. Even staff didn't know why until third wasted trip. CSL more professional and pays more

They considered me a new donor. I went through the whole process of a new donor. 4 hours and 25 minutes later after a successful donation I was paid as a returning donor. They will not do anything about it. If a mistake was made it was on them. I shouldn't get the short end of the stick very upsetting

Be very careful when you enter this facility. If you have a reaction you are treated like you are a problem you're giving a Gatorade and pretty much kicked out the door. Nobody calls to follow up to make sure you're okay sure you're okay. You're treated like a number not a patient. They treat you like they're doing you all the favor when you are kindly giving them your Plasma to help other peoples Health!They look down on you for it. They are very spiteful too.If you complain about anything they lower your pay or try to defer you, very spiteful people that work there. Brooke and Jennifer very unprofessional.

Usually don't have any problems when I go in and staff is really friendly and great to talk to. Staff member Jerry definitely makes the donating experience worth it! Very professional and friendly.

Chaz goes above and beyond for his customers. He made me feel comfortable. I have been turned away twice do to other workers not finding my vein. Chad had no issues. I will continue to come on his shifts. The staff were all nice and welcoming.

I went to donate. I was approved by the doctor. Then Tonja, some manager said NO! I'm perfectly healthy. It's all over cheating on my brother in law. She's got a real bad attitude. A friend of mine goes there. He gets home 4 hours later, because it takes so long. He'll come back blood all over him and leaking from bandage.

So I suppose the center I visited was decent enough. Although when their entire system crashed they left everyone in the building hanging and even ignored people walking in and leaving us (the donors) to explain why the kiosks weren't working. Had anyone had an ounce of initiative they would have asked all the donors waiting if they wanted to leave phone numbers where they could be reached when the system came back on line or at least apologized and maybe offered us a bottle of water or something. But no... they hid in the back. And yes... they share your personal information. I protect the e-mail account/phone number I gave them carefully... I have disposable accounts for all the marketing BS. And within 3 days? I was getting spam e-mail/calls that were clearly related the the area I donated in/only just moved to. 100% it was them... tremendously disappointing

I go to the octapharma on center Street in Omaha Nebraska that place has the most awesome people I've ever seen especially a sticker named Jackie she's a transfer from CSL she is beyond awesome I cannot feel the needle going in or coming out I get super great job times phenomenal service I'm in and out of there in an hour what are the text Joe is handicapped but is an awesome person beyond awesome service pay no mind to the hater above me and my wife go up there twice a week it is a great source of extra income and holds us down thank you doctor for all the great service and help

Today I went to my second visit at the Octoplasma in Bear Valley. I was told that my second visit would be a lot faster but instead it was not they still wanted to give me another physical that I just had a week ago and go through all the other steps watching a video and having to do the kiosk questionnaire which takes at least 10-15 minutes. People are unorganized you have a different person for each task. I don't have two to three hours to sit and wait and get a physical done every time I go it's ridiculous. They're understaffed.

I have been going to the hulen location for a while now and today I met Kiki and she so amazing! She was a very gentle and when my donation started going south as far as me feeling nauseated, she rushed right over to help make me feel at ease. She is very friendly and really made me feel comfortable and like my health was what was most important. I will be looking forward to seeing her again next time I go to donate. Thanks Kiki, you ROCK GIRL!

I am truly sorry for being so rude & insensitive. Im still learning how to not respond when I'm angry but I wish you all the best! I love how you take care & do your job much love & respect brother in Christ

I donated the other day for the first time ever an everyone that helped me was very nice an friendly. They make it very comfortable for you and are very helpful when it comes to any questions that you have. Glad I choose this facility to start donating at

This place is great! Everyone is very nice and helpful and they make you feel comfortable. I had Meredith as a sticker the first time I was here and she was very personable and nice. Amber is also great as I have dealt with her several times. Overall awesome experience. I recommend this place highly if donating plasma!

This business is busy all the time and the girls on the floor always do their best to have patience with each and every customer. They are patience helps with the long waits… And as always can't say enough good about management they are super great!

I didn't know if you complained about a staff being at work being unprofessional to consumer AKA customer and you let corporate know about it that corporate will 86 you. The only incident that happened is when a donor who came after me got to sit on the bed before me and this has happened several times so I decided to ask for a supervisor. Gabby upon walking up to me stated what was my problem I told her she stated do you want to donate or not and I said oh wow can I have your supervisor she said I'll give you his card. That was the only incident that happened and because of that I called corporate three times so now because of that I got kicked out.

Yep white is wrong color here... They won't let you donate if you have a bruise. But they dont tell you that the dark skinned people fade enough in two days to donate. Because they don't see the faded bruise.( How convent) they can donate. But Caucasians if they had the slitest shadow you get blocked. Until they think you are good. Only thing is they make you come in and turn you away repeatedly... Racism in Plasma Donation. Who knew? But now you know.

Great place to donate friendly staff.every time I donate it is just as easy as as I come in I come out.the place is clean and friendly staff is there to assist you whit any needs or wants