NumisCollect.eu

How would you rate NumisCollect.eu?
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Luxembourg
1 review
1 helpful vote
Follow Juan D.
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Ordered coins end December, and already received them last week. Happy with this company. It first looked not because of some bad reviews. But isn't it always that complaining customers reach out first? I'm happy!

Date of experience: January 27, 2022
California
1 review
10 helpful votes
Follow Mike T.
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This is a site that sells collector's coins and they are based out of Europe. I ordered several coins from them and did not receive till I file dispute to my credit card. Then they said this is pri-order. Well, that was in Aug 2010, and now it is November 2010 and I still haven't received all coins. I sent about several emails and left several voice message on answering machine. But then never get back to me until I requested my money from credit card. Well, they finally responded threatens me with the court and addition fees if I did not cancel my request for refund. Be careful and DO NOT BUY from this company.

Date of experience: November 24, 2010
Massachusetts
1 review
11 helpful votes
Follow Tathagata M.
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I tried to buy some coins from them, because there website showed that they have few unique coin that are not available anywhere else at a very good price. So I decided to order 2 coins from them initially. They generated a order number and mailed me that I will get a mail stating confirmation and the payment mode in 48 hrs. It is almost 24 days, I tried to mail them to know the status, not a single reply from them till today. Wow, what a great company it is. Please never try to buy anything from them. I doubt, they have any of those coin in inventory.

Date of experience: January 10, 2012
Netherlands
1 review
1 helpful vote
Follow Ali D.
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I ordered a coin to be delivered to Kuwait. It came super fast and securely packed. With super fast this was a total of 2 weeks, but it is normal time for international shipments by post. They ship from the Netherlands, Europe, and packed so well. The coin is amazing and the price was very affordable due to their discount coupons and loyalty points. Great seller will buy again.

Date of experience: March 5, 2024
Netherlands
1 review
13 helpful votes
Follow patrick l.
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Ordered coins end January, received them mid February. All communication very quickly. Maybe your emails are not reaching them.
I'm very happy and ordered already again and expecting delivery in next days; just got confirmation of shipment.

Date of experience: April 21, 2012
Italy
1 review
3 helpful votes
Follow Alessandro E.
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Bought several pieces of Cook Islands coins. Arrived in in two shipments. Two coins was pre-order and they got delayed at the mint. NumisCollect on their own cost shipped in two shipments. Perfect service! Next order for a hard to get Palau Tiffany coin already done and was shipped two days after my payment. I just wanted to share this as I was hesitant a bit but they got themselves a new regular client.

Date of experience: July 29, 2021
Netherlands
1 review
8 helpful votes
Follow Michael N.
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I had some doubts first but there is always only negative news and the positive you never hear. A handfull for a copmany in business over 20 years is normal I though. I was right cannot be more happy.
Ordered a coin in pre-sale in August. It was due to release in October but because of Corona it was released in November. I had to pay only at the time of release which many other companies ask upfront months in advance. Once it was shipped it arrived within 2 weeks by post. 2 weeks is long but understandable these days. Just placed a new order for a coin due in March 2021. Cannot wait to receive it.

Date of experience: December 11, 2020
Ohio
1 review
7 helpful votes
Follow Robert C.
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Ordered 2 coins on Jan 14,2011 and never received them. Sent 3 e-mails to 2 different addresses at the website and never got a reply. Have just filed a complaint with credit card company who stated payment went to France (not Netherlands) and that Numiscollect should not be using 3rd party collection (ogone) or charging to use a credit card!

Date of experience: February 18, 2011
Florida
2 reviews
14 helpful votes
Follow Eric C.
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I was hesitant to buy from this company based on the previous reviews but I did anyways because there was such a good deal. When I first tried to email them it took weeks for me to get a response. Once I purchased the items I emailed them again with a question and ever since my emails are responded to very quickly.

I got my products and they were packaged very well. There was one problem with an item and they responded quickly to my concern. They quickly shipped me a replacement product at no charge. I couldn't be happier.

I don't normally write reviews on websites, but I wanted to give them some praise to let people know they aren't that bad!

Date of experience: July 5, 2011
Texas
1 review
3 helpful votes
Follow Dave R.
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They will not ship your coins, they will make excuses and blame others, and then they will make you wait and wait, say they are refunding you, and then make you wait more. Still no refund.
These reviews are correct from my experience.
Stay away

Date of experience: July 3, 2020

Overview

NumisCollect.eu has a rating of 2.4 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. NumisCollect.eu ranks 31st among Coins sites.

service
7
value
7
shipping
7
returns
5
quality
7