• Bookmark

    NumisCollect.eu

Ratings On Other Platforms

Trustpilot
3.2 / 5
Corporate Values

Overview

NumisCollect.eu has a consumer rating of 3.86 stars from 21 reviews indicating that most customers are generally satisfied with their purchases. NumisCollect.eu ranks 10th among Coins sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
View ratings trends
How would you rate NumisCollect.eu?
Top Positive Review

“Received my rather large order in perfect condition”

Alessandro E.
7/29/21

Bought several pieces of Cook Islands coins. Arrived in in two shipments. Two coins was pre-order and they got delayed at the mint. NumisCollect on their own cost shipped in two shipments. Perfect service! Next order for a hard to get Palau Tiffany coin already done and was shipped two days after my payment. I just wanted to share this as I was hesitant a bit but they got themselves a new regular client.

See positive reviews
Top Critical Review

“You will lose your money with this company”

Dave R.
7/3/20

They will not ship your coins, they will make excuses and blame others, and then they will make you wait and wait, say they are refunding you, and then make you wait more. Still no refund. These reviews are correct from my experience. Stay away

See critical reviews

Reviews (21)

Rating

Timeframe

Other

alessandroe11
1 review
2 helpful votes
July 29th, 2021

Bought several pieces of Cook Islands coins. Arrived in in two shipments. Two coins was pre-order and they got delayed at the mint. NumisCollect on their own cost shipped in two shipments. Perfect service! Next order for a hard to get Palau Tiffany coin already done and was shipped two days after my payment. I just wanted to share this as I was hesitant a bit but they got themselves a new regular client.

Tip for consumers:
Perfect service. They also issue their own coins with Goverments. Trustworthy.

Products used:
Bought several Cook Islands coins.

Service
Value
Shipping
Quality
juand276
1 review
0 helpful votes
January 27th, 2022

Ordered coins end December, and already received them last week. Happy with this company. It first looked not because of some bad reviews. But isn't it always that complaining customers reach out first? I'm happy!

Service
Value
Shipping
Returns
Quality
daver467
1 review
1 helpful vote
July 3rd, 2020

They will not ship your coins, they will make excuses and blame others, and then they will make you wait and wait, say they are refunding you, and then make you wait more. Still no refund.
These reviews are correct from my experience.
Stay away

piotrm33
1 review
0 helpful votes
May 7th, 2022

Bought several times from this shop. Orders and pre-orders are sent within promised dates and arrived quickly after. Especially very happy with one of my latest additions: Palau 10 Dollars Vikings!

Products used:
Palau 10 Dollars Vikings

Service
Value
Shipping
Quality
vaidiss
1 review
1 helpful vote
July 4th, 2017

Numiscollect is the place where people are cheated! Be careful as you lose your money! You will not get any coins! Unfortunately, I was already cheated :(

Service
Value
Shipping
Returns
Quality
fv12
1 review
4 helpful votes
January 28th, 2021

Received my order very fast and it was very well and safely packed. Got a reply on my questions within few hours. Definitely recommended!

Service
Value
Shipping
Returns
Quality
michaeln1122
1 review
7 helpful votes
December 11th, 2020

I had some doubts first but there is always only negative news and the positive you never hear. A handfull for a copmany in business over 20 years is normal I though. I was right cannot be more happy.
Ordered a coin in pre-sale in August. It was due to release in October but because of Corona it was released in November. I had to pay only at the time of release which many other companies ask upfront months in advance. Once it was shipped it arrived within 2 weeks by post. 2 weeks is long but understandable these days. Just placed a new order for a coin due in March 2021. Cannot wait to receive it.

ludon1
1 review
0 helpful votes
September 7th, 2018

After 2 months still waiting for my order.
No contact possible, they don't respond!
STAY AWAY!
Na 2 maanden nog altijd geen contact gekregen, ondanks tig mailtjes en belletjes.
Slecht tot en met!

richardd73
1 review
7 helpful votes
June 4th, 2015

They sell things they didn't have in stock. Than you can wait and wait and wait...
I Thought that the product was in stock, but it isn't so and they don't tell you before you buy!

tathagatam
1 review
9 helpful votes
January 10th, 2012

I tried to buy some coins from them, because there website showed that they have few unique coin that are not available anywhere else at a very good price. So I decided to order 2 coins from them initially. They generated a order number and mailed me that I will get a mail stating confirmation and the payment mode in 48 hrs. It is almost 24 days, I tried to mail them to know the status, not a single reply from them till today. Wow, what a great company it is. Please never try to buy anything from them. I doubt, they have any of those coin in inventory.

michaelb129
1 review
5 helpful votes
December 15th, 2013

Complete scam. Coins never arrived, they keep blame not working e-mail system. No refund for 3 month, had to do it via Visa

alang20
1 review
7 helpful votes
February 8th, 2013

The endo of October, 2012, I ordered a coin from this dealer in the Netherlands. Many weeks later I received a package, with the wrong coin. Mistakes happen so I wrote and explained. I was asked to return the coin (at my expense from the U.S. to the Netherlands) or keep the coin and I would be invoiced for 17 Euro when the correct coin came. I kept the coin, notified Numiscollect.com and I am still waiting for the correct coin (59 Euro plus shipping/registration). He is VERY late answering e-mail and often just doesn't answer. This is a very irresponsible dealer in coins, not trustworthy and a great place to throw money away. Do not even consider ANY numismatic transaction with him! I will gladly revise this evaluation if I ever receive the coin but as of now, I am very disappointed in that I do not have the coin I ordered, and I am out 59 Euro. I did not want nor need the coin he sent, but it would have cost me almost the value of the coin to return it by secure mail to the Netherlands. A TERRIBLE company. Please save yourself a lot of frustration and buy your coins elsewhere. AG Massachusetts, U.S.A.

antoniod1
1 review
6 helpful votes
June 2nd, 2011

A SCAM. I order a coin, sent me a wrong and I return via registered mail for send me the correct and never arrive, they will continually deceive the mails, say they have sent the coin and not true, you ask the shipping number and say they do not give that information. Now I am asking VISA to return my money. Well, after two and a half months I got my money thanks to Citibank.

robertc22
1 review
5 helpful votes
February 18th, 2011

Ordered 2 coins on Jan 14,2011 and never received them. Sent 3 e-mails to 2 different addresses at the website and never got a reply. Have just filed a complaint with credit card company who stated payment went to France (not Netherlands) and that Numiscollect should not be using 3rd party collection (ogone) or charging to use a credit card!

patrickl8
1 review
12 helpful votes
November 2nd, 2014

Ordered coins end January, received them mid February. All communication very quickly. Maybe your emails are not reaching them.
I'm very happy and ordered already again and expecting delivery in next days; just got confirmation of shipment.

ericc14
2 reviews
13 helpful votes
July 8th, 2011

I was hesitant to buy from this company based on the previous reviews but I did anyways because there was such a good deal. When I first tried to email them it took weeks for me to get a response. Once I purchased the items I emailed them again with a question and ever since my emails are responded to very quickly.

I got my products and they were packaged very well. There was one problem with an item and they responded quickly to my concern. They quickly shipped me a replacement product at no charge. I couldn't be happier.

I don't normally write reviews on websites, but I wanted to give them some praise to let people know they aren't that bad!

miket9
1 review
8 helpful votes
November 24th, 2010

This is a site that sells collector's coins and they are based out of Europe. I ordered several coins from them and did not receive till I file dispute to my credit card. Then they said this is pri-order. Well, that was in Aug 2010, and now it is November 2010 and I still haven't received all coins. I sent about several emails and left several voice message on answering machine. But then never get back to me until I requested my money from credit card. Well, they finally responded threatens me with the court and addition fees if I did not cancel my request for refund. Be careful and DO NOT BUY from this company.

jasonk2
1 review
9 helpful votes
October 17th, 2010

This is a site that sells collector's coins and they are based out of Europe. I ordered three coins from them and only received two. They said the third coin would arrive in a separate shipment. They said they did this to avoid duty tax or something. Well, that was in March 2010, and now it is October 2010 and I still haven't received that coin. I sent about 7 emails to them asking them what is wrong and they will respond to one out of 3 emails that I send with short answers such as "we will look into this"... but then never get back to me until I sent another barrage of emails. Well, they finally stopped responding and I don't have my coin and my credit card company won't refund it since it's been over 90 days. Be careful and DO NOT BUY from this company unless you want to take a chance and lose your money.

geraldl1
1 review
8 helpful votes
July 18th, 2011

Horrid. They do not sell physical coins, they sell virtual coins. You will never receive the coin nor get you money back. DO NOT DO BUSINESS WITH THIS COMPANY.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Q&A (3)

Answer:

Bought plenty of coins without problem and received within a timely manner.

By Alessandro E.
See more answers (2)
Answer:

Legit company for over 20 years already doing retail sales and wholesale. They even make their own coins with governments.

By Michael N.

Can’t see your question? Ask to get answers from the NumisCollect.eu staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

NumisCollect the partner for your collection World Coins NumisCollect Muntplaats BitCoin

How do I know I can trust these reviews about NumisCollect.eu?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.9
20 reviews
Have a question about NumisCollect.eu?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business