Ordered coins end December, and already received them last week. Happy with this company. It first looked not because of some bad reviews. But isn't it always that complaining customers reach out first? I'm happy!
This is a site that sells collector's coins and they are based out of Europe. I ordered several coins from them and did not receive till I file dispute to my credit card. Then they said this is pri-order. Well, that was in Aug 2010, and now it is November 2010 and I still haven't received all coins. I sent about several emails and left several voice message on answering machine. But then never get back to me until I requested my money from credit card. Well, they finally responded threatens me with the court and addition fees if I did not cancel my request for refund. Be careful and DO NOT BUY from this company.
I tried to buy some coins from them, because there website showed that they have few unique coin that are not available anywhere else at a very good price. So I decided to order 2 coins from them initially. They generated a order number and mailed me that I will get a mail stating confirmation and the payment mode in 48 hrs. It is almost 24 days, I tried to mail them to know the status, not a single reply from them till today. Wow, what a great company it is. Please never try to buy anything from them. I doubt, they have any of those coin in inventory.
I ordered a coin to be delivered to Kuwait. It came super fast and securely packed. With super fast this was a total of 2 weeks, but it is normal time for international shipments by post. They ship from the Netherlands, Europe, and packed so well. The coin is amazing and the price was very affordable due to their discount coupons and loyalty points. Great seller will buy again.
Ordered coins end January, received them mid February. All communication very quickly. Maybe your emails are not reaching them.
I'm very happy and ordered already again and expecting delivery in next days; just got confirmation of shipment.
Bought several pieces of Cook Islands coins. Arrived in in two shipments. Two coins was pre-order and they got delayed at the mint. NumisCollect on their own cost shipped in two shipments. Perfect service! Next order for a hard to get Palau Tiffany coin already done and was shipped two days after my payment. I just wanted to share this as I was hesitant a bit but they got themselves a new regular client.
I had some doubts first but there is always only negative news and the positive you never hear. A handfull for a copmany in business over 20 years is normal I though. I was right cannot be more happy.
Ordered a coin in pre-sale in August. It was due to release in October but because of Corona it was released in November. I had to pay only at the time of release which many other companies ask upfront months in advance. Once it was shipped it arrived within 2 weeks by post. 2 weeks is long but understandable these days. Just placed a new order for a coin due in March 2021. Cannot wait to receive it.
Ordered 2 coins on Jan 14,2011 and never received them. Sent 3 e-mails to 2 different addresses at the website and never got a reply. Have just filed a complaint with credit card company who stated payment went to France (not Netherlands) and that Numiscollect should not be using 3rd party collection (ogone) or charging to use a credit card!
I was hesitant to buy from this company based on the previous reviews but I did anyways because there was such a good deal. When I first tried to email them it took weeks for me to get a response. Once I purchased the items I emailed them again with a question and ever since my emails are responded to very quickly.
I got my products and they were packaged very well. There was one problem with an item and they responded quickly to my concern. They quickly shipped me a replacement product at no charge. I couldn't be happier.
I don't normally write reviews on websites, but I wanted to give them some praise to let people know they aren't that bad!
They will not ship your coins, they will make excuses and blame others, and then they will make you wait and wait, say they are refunding you, and then make you wait more. Still no refund.
These reviews are correct from my experience.
Stay away
Answer: Bought plenty of coins without problem and received within a timely manner.
Answer: Legit company for over 20 years already doing retail sales and wholesale. They even make their own coins with governments.
Answer: They only ask the money just before the shipment. Cannot be true!